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MustacheCastash

macrumors member
Jun 9, 2013
34
0
I also applied to the chat position on March 11th and have not received a call or email. I have technical support and chat experience. I looked over my resume and application questions again, and everything looks fine. This is sort of depressing. I have applied to a few other positions with the hope that I will get called for at least one of them.

Don't fret. I applied for the Chat position on Feb 20...and just got called back April 7. They'll get around to ya.
 

statcity

macrumors newbie
Feb 13, 2014
23
0
has anyone heard back as late as the 5th day after the first video interview and still got in? im about to do a follow up

the last few pages has sown the earlier the better, anything after the second day doesnt look good
 

iBaloney

macrumors 6502
Jan 6, 2010
435
0
I just finished my first interview (over FaceTime), and I think it went pretty well. I didn't get asked any technical questions though. They asked me for examples of when i troubleshooted iDevices for someone, and how i dealt with angry customers in the past.

I was told that I will be contacted within 2 weeks if I'm hired or not. I guess it's safe to assume that this was the only interview in my process.
 

glamgirl88

macrumors newbie
Apr 6, 2014
25
0
@kaylahbear

FOCUS on your great customer service and show empathy. Wow them with your customer service skills. Look up this thread from the beginning to see what technical questions you might get. They need and want to see that you passionate about excellent customer service, they can you teach you about tech.
 

MustacheCastash

macrumors member
Jun 9, 2013
34
0
Did they give you details yet?

Just that the position would start in June. My second interview will be next week and it'll be using webcam and chat, said something about might having to take a typing test and that's about it right now. Oh, and I did my official application.
 

applelover06

macrumors newbie
Apr 10, 2014
22
0
I just submitted my background information yesterday. How long does that typically take? I believe they said something about me doing a May training class. Anyone heard of that one?

I'm just nervous about training. I read somewhere its webcam training, I am so camera shy. :(
 

appendixman33

macrumors member
Apr 7, 2014
62
0
I just submitted my background information yesterday. How long does that typically take? I believe they said something about me doing a May training class. Anyone heard of that one?

I'm just nervous about training. I read somewhere its webcam training, I am so camera shy. :(

Awesome! Congrats! When was your third interview?
 

applelover06

macrumors newbie
Apr 10, 2014
22
0
Okay awesome! My interview was last Wednesday too as well so let's keep our fingers crossed!

I bet you'll hear something today. You'll probably be in the May training class with me. :) I just hope my background checks out as far as employers go. One of them might be hard to get ahold of... I sent them my w2 for them in case, but still.
 

appendixman33

macrumors member
Apr 7, 2014
62
0
I bet you'll hear something today. You'll probably be in the May training class with me. :) I just hope my background checks out as far as employers go. One of them might be hard to get ahold of... I sent them my w2 for them in case, but still.

Well that sounds promising! Did you interview for the Chat position? That would be great if training started earlier because I am beyond ready to start this job!
 

applelover06

macrumors newbie
Apr 10, 2014
22
0
Well that sounds promising! Did you interview for the Chat position? That would be great if training started earlier because I am beyond ready to start this job!

Oh no, sorry. I interviewed for the at home apple care phone position. I wish it was chat, that would work out a lot better for child care reasons.
 

HandyManny

macrumors newbie
Apr 10, 2014
9
0
Long time Lurker - First time Poster

Hey guys,

I just completed my second interview (FaceTime), and scheduled my third interview on FaceTime.

Anybody already been through the third interview? Any ideas of some questions I should be prepared for?

I was told something about a training class starting in May. May 12 or May 19? Anybody else in already in for that timeline?
 
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