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One thing that I've been wondering is how does one advance as an Apple at Home Agent?
I will be starting in August and I have an A+ & Network + Certification. Are there certain certifications that Apple looks for if you want to advance?
What is the percentage increase for going from tier 1 to tier 2 and how fast can you do it?
I actually want to start doing what I can now to advance as fast I can when I start working for Apple so are there certain websites I should go to or books I should read that would prepare me?
I was told by the final interview lady you had to be in your role for 1 full year before they would even consider you for different positions.