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Apple At-Home Advisor...
- Thread starter iHalo
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Also does anyone know the type of second interview questions? I heard its supposed to be more technical, any help would be appreciated.
hope this helps
-They asked me, How to explain RAM to someone using non technical terms
-What operating system you use?
-What is safemode, and when would you use it?
-What is empathy, and what does it mean to you?
-What is a challenge you think you would face as an AHA?
-What is customer service?
-Which apple products do you own?
-Scenarios included*********
A pissed off customer having issues with his airport express connecting to his printer and hes ready to return everything and say screw apple.
A student on campus drops macbook pro on the stairs, and continues to go to class. While hes in class he notices the computer is unresponsive, while he steps out of class he calls the at home advisor. Remember he is not at his home hes on his school campus.
A Grandfather is not able to receive his emails from his grandchildren but his father receives the emails. (Keep in mind to check not only email settings but make sure a network is established)
A businessmen lost all of his work contacts on his new iphone 5, how would you get them back?
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Finished 3rd interview today, it started at 9:45am CST. I was interviewing for the June 10th class. Is there anyone else who is interview today or this week for that class?
-They asked me, How to explain RAM to someone using non technical terms
-What operating system you use?
-What is safemode, and when would you use it?
-What is empathy, and what does it mean to you?
-What is a challenge you think you would face as an AHA?
-What is customer service?
-Which apple products do you own?
-Scenarios included*********
A pissed off customer having issues with his airport express connecting to his printer and hes ready to return everything and say screw apple.
A student on campus drops macbook pro on the stairs, and continues to go to class. While hes in class he notices the computer is unresponsive, while he steps out of class he calls the at home advisor. Remember he is not at his home hes on his school campus.
A Grandfather is not able to receive his emails from his grandchildren but his father receives the emails. (Keep in mind to check not only email settings but make sure a network is established)
A businessmen lost all of his work contacts on his new iphone 5, how would you get them back?
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Finished 3rd interview today, it started at 9:45am CST. I was interviewing for the June 10th class. Is there anyone else who is interview today or this week for that class?
Thanks for the info but how will I set up the iMac the first day of training without a desk?
Thanks for clarifying! I was informed I wouldn't find out until the first day of training so was perplexed. How soon do you find out before training? Thanks once again!
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If I recall correctly, once you have the log in information for the Apple site, its located there.
Do you remember approximately when you got your log in info before training?
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Pretty sure I bombed my second interview. At the end the interviewer said "we will let you know either way in about 3-5 days" I felt that I answered the questions well. But I kept getting tongue tied and stumbling on my words because I was nervous. My mind would go blank. It was bad. So I am pretty sure that I am not moving to the third interview because everyones timelines that I have seen, they got the email for the third interview right after the second interview :/
Did anyone interview for the iTunes chat position? Training is June 10th for that job as well.
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