Sorry to sound clueless, but what is NEO? Do you think I should contact Kelly Services?
First let me ask, Did you receive the email specifying what Wave you are in?
In that email it will give you a number to call for the Teleconference Bridge and a link to a website to login along with the details of your login info.
Don't know if all is exactly the same but here is the schedule i got
There are three components to New Advisor Training:
1. (NEO) Week of July 1st, 2013 (depending on your date and time scheduled by Staffing)
2. Training Orientation (T.O) Week of July 8th, 2013 (depending on your date and time scheduled by Training)
3. New Advisor Training (NAT) - Starting on Monday, July 15th, 2013.
The New Advisor Training Program consists of four (4) consecutive weeks; 40 hours per week. Weeks 1 3 are curriculum based.
You will be required to listen and take live calls during the course of your New Advisor Training program.
Week 4 is the nesting period, where you meet your Operations Team, complete required supplemental training, and take monitored and mentored customer calls. Nesting hours will mirror training.
hope this helps