I thought about that, but when I called the only options were for managers and for someone calling to verify an I-9.
Well, I just finished with the paperwork session and she was very insistent that if we had any questions regarding the paperwork process, we should just call that number. I would just go the I-9 verification route and tell them you want to confirm they have everything, not just the I-9, and that there weren't any other options. I'm sure it will be fine. Better to do that than to have missing paperwork. Just my opinion, of course.