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Tikkigirl

macrumors newbie
Jul 19, 2013
5
0
Hey guys I had my 2nd interview today and it went well and received an email to set up a 3rd interview an hour later. The only issue is that the site will not let me log in to set up the interview time. I keep getting the error "Oops! An error occurred while validating your login. Please try again." What should I do guys!! I emailed the recruiter back, but I hope I can get a time slot before I work that day!!
 

TheHibernian

macrumors member
Feb 20, 2013
86
0
My only question is: Do we get paid for the paperwork session?
We were essentially on Apple time.
Didn't feel like asking that in the phone conference.

You're not yet an employee, so no. You and Apple have a mutual interest in making sure your paperwork is in order, so that you can soon be an employee and get paid for your time.

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Hey guys I had my 2nd interview today and it went well and received an email to set up a 3rd interview an hour later. The only issue is that the site will not let me log in to set up the interview time. I keep getting the error "Oops! An error occurred while validating your login. Please try again." What should I do guys!! I emailed the recruiter back, but I hope I can get a time slot before I work that day!!

Get used to the following thought process:

Did you try different browsers? Different computers? Verify that you were using the right password by signing into the Apple ID site directly? Try clearing your browser cache and restarting? Disable any firewall that may be interfering? After all of that, you may need to contact a recruiter.

Even then though, I seem to remember that there was some weird glitch keeping me from logging in and I clicked a feedback link on the login page. I was unable to access one of the required fields, if memory serves correctly. After a couple of hours I got a response saying that they were aware of the issue and that the workaround was to zoom way in on the page or something like that. Anyhow, see if there's a feedback or problem reporting option if none of the above works. Your recruiter isn't in the login business.
 

MACkeeT

macrumors newbie
Jul 18, 2013
8
0
July 25th. :D Only thing I'm not sure is the role-playing Im more of a serious person. Seems childish to me IDK why.
But ill go back and review the questions they might ask and prepare for it.

Just pretend like your talking to a customer and show that you care about what they talk about. You will do GREAT!;)
 

carter909

macrumors newbie
Jul 22, 2013
1
0
I had my first interview today with a recruiter. I was told I would hear back in 3 to 5 business days and the information would be passed to a recruiter (I'm assuming a different one). Does the 3 to 5 days indicate I might not move on to the second interview? I was told I would be in the September class which is still 6 weeks away maybe they're not quite ready :confused:
 

notforprofit

macrumors newbie
May 3, 2013
12
0
Any Tips on taking notes? Are the questions multiple choice? I was thinking of going as far as recording the sessions to take the best notes possible. I stink at tests. But its "open book" not sure what you have to read off of any advice would be awesome!

Thank you

I used Notes and made a new note for each day of training. You'll have topics and you just simply take detailed notes on those topics. No need to record sessions. If you pay attention to what's being said, you'll get it. I promise. You can always take screen shots, though. And when they tell you to bookmark something, bookmark that business. Bookmarks will be your best friend.

The exams are passable IF you pay attention. They're not lying when they say you must pay attention. But you will have an enormous wealth of information and resources afforded to you which you'll learn about in training. Use your ingenuity and resources and you will be fine.

If you've been hired, you're not some arrogant idiots who thinks he knows it all. Because Apple doesn't hire those fools as evidenced by this thread and its population of butthurt jackasses. So that means you can do it. Don't stress it.

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So I just called Apple Care three times to speak with three different AHAs and presented each of them with the same fictitious scenario using the exact same words each time just because I could (yes, go ahead - ridicule me, beat me, crucify me).

"Whoa dude (or Sweets), I was just outside on the patio with my iPad when I tripped over one of the chairs and the iPad flew out my hand and landed on the patio - now it won't turn on or anything."

The three responses I got:

"Oh no - can I have your serial number?"
"Awwww - can I have your serial number?"
"Wow! Let me get your serial number."

Of course, I wouldn't prolong the proverbial jerking of the chain (in AG parlance), so right after each gave their responses I pushed some buttons on the phone to simulate a phone issue and hung up.

Seriously, does this actually suffice as the end all, be all EMPATHY which has been touted as being as precious as the Holy Grail on this forum? No, seriously. When one is actually doing the job after having interviewed, trained, and nested - is this acceptable? I must admit that I was surprised.

This is odd.

They should have gotten your serial number before you even explained your issue. Unless you were speaking to a call director, that is.

LOL no need to lie, man.
 

JaxxBing

macrumors newbie
Apr 21, 2013
20
0
I used Notes and made a new note for each day of training. You'll have topics and you just simply take detailed notes on those topics. No need to record sessions. If you pay attention to what's being said, you'll get it. I promise. You can always take screen shots, though. And when they tell you to bookmark something, bookmark that business. Bookmarks will be your best friend.

The exams are passable IF you pay attention. They're not lying when they say you must pay attention. But you will have an enormous wealth of information and resources afforded to you which you'll learn about in training. Use your ingenuity and resources and you will be fine.

If you've been hired, you're not some arrogant idiots who thinks he knows it all. Because Apple doesn't hire those fools as evidenced by this thread and its population of butthurt jackasses. So that means you can do it. Don't stress it.

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This is odd.

They should have gotten your serial number before you even explained your issue. Unless you were speaking to a call director, that is.

LOL no need to lie, man.

You are correct. There is no need to lie - obviously. I'll be blunt: I don't like you. For future reference, please feel free NOT to respond to any of my posts.

You said: If you've been hired, you're not some arrogant idiots who thinks he knows it all. Because Apple doesn't hire those fools as evidenced by this thread and its population of butthurt jackasses.

That's a case of the pot calling the kettle black. Have a nice day.
 

AngryGerbil

macrumors 6502a
Aug 26, 2012
630
1
You are correct. There is no need to lie - obviously. I'll be blunt: I don't like you. For future reference, please feel free NOT to respond to any of my posts.

You said: If you've been hired, you're not some arrogant idiots who thinks he knows it all. Because Apple doesn't hire those fools as evidenced by this thread and its population of butthurt jackasses.

That's a case of the pot calling the kettle black. Have a nice day.

Sounds like you've studied at the AngryGerbil School of Diplomacy.
 

NHPilot

macrumors newbie
May 24, 2013
14
0
This question is for current (or past) employees. First, I would not post this if it was not very important at the risk of being chastised. Second I'm asking because it is very important. So fair warning, please if you don't like my question simply ignore it.
I know there are different health insurance plans offered, and I had never heard of Apples insurance carrier, so I checked into their website and was still unable to get the information I need. You can PM me please, but I'm looking for a ballpark figure as to what the cost to employee for health insurance on themselves only and approximately how much more is it for the good plan vs bare bones? I have a decision to make that has to be made by this Thursday and since I don't start until August 12th I have not been given any of this information nor will I have it in time. Some companies pay all or most of the employee only plan and that is basically why I'm asking, because if the cost is very expensive for employee only I have a big decision to make. Thank you


You are an employee now so I think it would be very appropriate to call HR and ask them questions regarding health insurance. I was actually surprised they didn't cover that in the paperwork session. Good luck!!!!
 

AngryGerbil

macrumors 6502a
Aug 26, 2012
630
1
This question is for current (or past) employees. First, I would not post this if it was not very important at the risk of being chastised. Second I'm asking because it is very important. So fair warning, please if you don't like my question simply ignore it.
I know there are different health insurance plans offered, and I had never heard of Apples insurance carrier, so I checked into their website and was still unable to get the information I need. You can PM me please, but I'm looking for a ballpark figure as to what the cost to employee for health insurance on themselves only and approximately how much more is it for the good plan vs bare bones? I have a decision to make that has to be made by this Thursday and since I don't start until August 12th I have not been given any of this information nor will I have it in time. Some companies pay all or most of the employee only plan and that is basically why I'm asking, because if the cost is very expensive for employee only I have a big decision to make. Thank you

Apple uses United Health Care. There are a couple of options, both a saver plan and health plus. I use the saver and it runs me about $20 per paycheck.

It's going to vary quite a bit depending on a lot of factors so as per the previous poster, your best bet is to contact HR. They are extremely helpful and usually reply to email queries very quickly.
 
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RoscoeP

macrumors member
Jul 16, 2013
30
0
Auto Start/Shutdown/Computer Personal Use

I haven't found a great reply in this thread regarding this (I haven't read all 390 pages, but I've tried to find the answer):

-Are you able to use your computer for personal use during non-work hours? I am guessing no, but I can't tell for sure, as it mentions something about "limited personal use." I have my own computer, but I''m just curious.

With the auto start/shutdown requirement, do they monitor when your computer is on?
 

AngryGerbil

macrumors 6502a
Aug 26, 2012
630
1
I thought it would be covered in the paperwork session too, but it is actually covered on your first two days of work which will be too late. I would love to call HR, but the only number and email I have is to verify the i-9. I have gone over all my paperwork several times, but only contacts are for i-9 issues and recruiting. Thank you

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Thank you for your reply, much appreciated. I would love to contact HR but am not privy to that contact information yet. :)

Once you get a login for "mypage" you'll be able to contact HR. They should have assigned you a login the day you got hired.
 

RoscoeP

macrumors member
Jul 16, 2013
30
0
Paperwork

Did anyone else leave the paperwork session with the assumption that the documents had to be notarized???? I didn't go to an apple store; I went to a notary..and she said, "where do I notarize it?" I was like..umm....err..so, we called HR and it turns out, pretty much anyone can sign that form. I don't know why I assumed that some serious verification/notarization was going to be happening...but, alas, it didn't.
 

AngryGerbil

macrumors 6502a
Aug 26, 2012
630
1
Thanks AngryGerbil. Guess this is a catch 22 because they consider my Date of Hire as the date I start, August 12th..... And I do not have any kind of "my page" info any of my paperwork or correspondence. I thought for sure this would have been included in the paperwork packet. Maybe I need to wait for this info until they receive my completed hard copy paperwork back today via FedEx? The info provided earlier helps, so again it is appreciated. Hope you have a Wonderful Day!

I'm a little rusty with this since it's been a year but I remember having a "mypage" login about a week before my actual start date(came with a huge "new employee" packet. If getting health coverage info is really, really that important you can try the corporate contact page http://www.apple.com/contact/ and see if there's a way to get through to HR but the only contact method I've seen so far is on the employee's web site, which accessible with a login only.
 
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