Apple At-Home Advisor...

[shortz]

i was told on 2nd interview there are advancement in work at home for current AHA position and management of AHA reps, but cant take any forward movement in company until one year in current position

 

[jlb13085]

Yeah, a one-year grace period will pass so quickly. Besides, this is a corporation, it can bend any of its rules that are not mandated by law any time it wants to .... not like working for bureaucratic systems (government entities).

I recall when I accepted a position with a different law firm in the private sector, the managing partner of the current law firm where I worked was on vacation, got wind of the news that I tendered my resignation and called me to ask that I make no moves until he returned to the office. His words have always stuck with in my career choices, "You know, this is not the government I can do whatever I want and if you were not happy with your position or salary, I sure wish you had spoken with me before seeking employment elsewhere."

With that said, my thoughts are that if a position with Apple is posted that that I have a yearning desire to have, the "submit" icon will definitely be selected to add my application/resume to the pool of applicants!!!

Couldn't have said it better myself.

 

[koolaid-drinker]

Here is the question of the hour.

How many people stay past 90 days?

 

[famous600]

Here is the question of the hour.

How many people stay past 90 days?

Who wouldn't stay past 90 days. You get paid to sit at home and talk apple which everyone here obviously likes to do. Literally the perfect job.

 

[koolaid-drinker]

Who wouldn't stay past 90 days. You get paid to sit at home and talk apple which everyone here obviously likes to do. Literally the perfect job.

True but I am talking about Metrics-wise.

Everything I have read has said that they are hard to work for and they don't have much grace with sick time. (only 3 days)

The only downsides of jobs like this (speaking from experience) is power, internet, and equipment failures.

Unless my previous inbound WAH job where if I had an issue, I could at least drive onsite and work, we will not have the option.

 

[famous600]

True but I am talking about Metrics-wise.

Everything I have read has said that they are hard to work for and they don't have much grace with sick time. (only 3 days)

The only downsides of jobs like this (speaking from experience) is power, internet, and equipment failures.

Unless my previous inbound WAH job where if I had an issue, I could at least drive onsite and work, we will not have the option.

Yeah I can understand the sick days but I think a lot of that depends on your manager. I've worked in management and was the best manager. My team understood what was required of them and when it was required. Everything else was up to them. I was understanding and took care of the people that took care of me. Now the equipment failures and Internet going down etc can you in no way be held liable for. If your job was ever in question over something you couldn't control I would contact an attorney! Hahaha

 

[koolaid-drinker]

Yeah I can understand the sick days but I think a lot of that depends on your manager. I've worked in management and was the best manager. My team understood what was required of them and when it was required. Everything else was up to them. I was understanding and took care of the people that took care of me. Now the equipment failures and Internet going down etc can you in no way be held liable for. If your job was ever in question over something you couldn't control I would contact an attorney! Hahaha

You would think that would be the case, but it isn't always.

 

[famous600]

You would think that would be the case, but it isn't always.

I would make it a case!

 

[koolaid-drinker]

Does hireright already have our info or do we have to send them our employment,education,etc info ?

Also, what is on the education info?

Thanks.

 

[VA-Enthusiast]

... If your job was ever in question over something you couldn't control I would contact an attorney! Hahaha

As in most jobs, we're hired as "at-will" employees. I also read in my hire paperwork that full-time employees accrue "one day of sick pay per month." However, I guess we will find out in training if that's applicable to the part-timers.

----------

Does hireright already have our info or do we have to send them our employment,education,etc info ?

Also, what is on the education info?

Thanks.

HireRight will send you an application to fill out online and submit to them. It's easy to follow. Relax, and stop bucking me for my position as the "jumping the gun person." [joking... feel free to ask anything you like here!]

----------

True but I am talking about Metrics-wise.

Everything I have read has said that they are hard to work for and they don't have much grace with sick time. (only 3 days)

The only downsides of jobs like this (speaking from experience) is power, internet, and equipment failures.

Unless my previous inbound WAH job where if I had an issue, I could at least drive onsite and work, we will not have the option.

Good question for the hire paperwork conference or one of the training sessions. Let us know what the answer is when you find out. Inquiring minds want to know. Thanks.

 

[koolaid-drinker]

Lol, Thanks.

Just curious cause I lack one class to receive my degree, which I am doing via correspondence course. (I walked across the stage but didnt recieve my sheepskin.)

The position I was interviewed for was full time.

 

[SCIONTX]

Here is the question of the hour.

How many people stay past 90 days?

Not sure about the 90 days. I do know that with Kelly many people don't make it past training. Probably why they hire in such large numbers across the board (Kelly, Apple, others).

 

[susan23]

how many boxes did you receive?

Sorry just saw this. I got two boxes.

 

[VA-Enthusiast]

Not sure about the 90 days. I do know that with Kelly many people don't make it past training. Probably why they hire in such large numbers across the board (Kelly, Apple, others).

--which probably explains why most do not return to this forum after commencement of training.... LMAO!

 

[acj757]

--which probably explains why most do not return to this forum after commencement of training.... LMAO!

And people not being able to pass the training class is funny because..... I hope you're still laughing when you're struggling through training. Thank God I won't be in your class, becasue if your voice is anything like your posts, wow.

Actually I think most don't return because 1. Apple makes it clear they don't like their employees discussing their practices on public sites and 2. this thread is mostly focused on the hiring process and it's natural for people who have already accomplished that to lose interest. As am I. The usefulness of this thread to me has past it's expiration date. To the delight of the resident manic chirper I won't be back. But I expect you to spout on. LMAO. Now that's funny.

 

[VA-Enthusiast]

And people not being able to pass the training class is funny because..... I hope you're still laughing when you're struggling through training. Thank God I won't be in your class, becasue if your voice is anything like your posts, wow.

Actually I think most don't return because 1. Apple makes it clear they don't like their employees discussing their practices on public sites and 2. this thread is mostly focused on the hiring process and it's natural for people who have already accomplished that to lose interest. As am I. The usefulness of this thread to me has past it's expiration date. To the delight of the resident manic chirper I won't be back. But I expect you to spout on. LMAO. Now that's funny.

Sorry, if my post (or posts) have offended you. However, the LMAO was about not returning to the forum not about not passing the tests. Prior posters inquired about reasons why most do not return after they commence training and expressed appreciation for the few that continue to share info. I'm one of those who really love sharing knowledge and appreciate those who are willing to do so also. Statistics do show that most emails (posts) are misconstrued.... I really wish the best for all. Please do not leave on my account. Just simply discard a post you dislike, as this is what I do often.... I convey a sincere apology for I never intend to offend or discourage....it's out of character.

 

[crazysybil]

Sorry, if my post (or posts) have offended you. However, the LMAO was about not returning to the forum not about not passing the tests. Prior posters inquired about reasons why most do not return after they commence training and expressed appreciation for the few that continue to share info. I'm one of those who really love sharing knowledge and appreciate those who are willing to do so also. Statistics do show that most emails (posts) are misconstrued.... I really wish the best for all. Please do not leave on my account. Just simply discard a post you dislike, as this is what I do often.... I convey a sincere apology for I never intend to offend or discourage....it's out of character.

I didn't find anything offensive in your post (not that my opinion matters). I like that most on here are supportive and also informative on some things. Granted there are posts that don't need to be here but that's the case with most forums.

 

[jlb13085]

Anyhow lol. My name is Jamie and I look forward to meeting those of you that will be starting tomorrow and good luck to those still in the process. Quick advice, dress nicely tomorrow, i have a feeling there will be a lot of camera time.

 

[famous600]

And people not being able to pass the training class is funny because..... I hope you're still laughing when you're struggling through training. Thank God I won't be in your class, becasue if your voice is anything like your posts, wow.

Actually I think most don't return because 1. Apple makes it clear they don't like their employees discussing their practices on public sites and 2. this thread is mostly focused on the hiring process and it's natural for people who have already accomplished that to lose interest. As am I. The usefulness of this thread to me has past it's expiration date. To the delight of the resident manic chirper I won't be back. But I expect you to spout on. LMAO. Now that's funny.

I wouldn't worry about it VA. If he has this attitude in regards to an online forum, imagine his attitude when it comes to dealing with customers.

 

[sk2bbb]

Not sure about the 90 days. I do know that with Kelly many people don't make it past training. Probably why they hire in such large numbers across the board (Kelly, Apple, others).

apple has their hiring process backwards . they hire a large number of people that have really good personalities with little to no IT background in hopes that most employees will "catch on" . not to mention they won't let you use the iMac outside of work.


here's an example ...


a few months back i dropped my iphone. the back of the phone shattered and the screen was black but responsive. i could still make calls and unlock the iphone but just wasn't able to see anything. i call apple support and she tells me i would have to replace my whole phone and it would be about $150 i believe.


at this point i know she's wrong because common IT sense tells me that there's a good possibility that the strip that plugs from the screen to the phone itself is probably loose.


.. turns out i was right ..took it to the apple store and made sure i explained the screen situation and told them what i thought it could be .. 10min. later i just had to pay $30 for the back of the phone


now the representative was nice but none of that mattered at the end of the day because when she said $150 in my head im thinking (wtf i don't have that kind of money for another phone) ... thankfully i followed my instinct and got it fixed for the fraction of the price at the apple store... you CANT teach troubleshooting skills when you teach them straight from the book. especially when you restrict them from using the tools for personal use ; that's how your employees will learn faster!

 

[VA-Enthusiast]

apple has their hiring process backwards . they hire a large number of people that have really good personalities with little to no IT background in hopes that most employees will "catch on" . not to mention they won't let you use the iMac outside of work.


here's an example ...


a few months back i dropped my iphone. the back of the phone shattered and the screen was black but responsive. i could still make calls and unlock the iphone but just wasn't able to see anything. i call apple support and she tells me i would have to replace my whole phone and it would be about $150 i believe.


at this point i know she's wrong because common IT sense tells me that there's a good possibility that the strip that plugs from the screen to the phone itself is probably loose.


.. turns out i was right ..took it to the apple store and made sure i explained the screen situation and told them what i thought it could be .. 10min. later i just had to pay $30 for the back of the phone


now the representative was nice but none of that mattered at the end of the day because when she said $150 in my head im thinking (wtf i don't have that kind of money for another phone) ... thankfully i followed my instinct and got it fixed for the fraction of the price at the apple store... you CANT teach troubleshooting skills when you teach them straight from the book. especially when you restrict them from using the tools for personal use ; that's how your employees will learn faster!

I hear (well, read) ya! I think the key is good active listening skills. If the telephone advisor had just listened to what you were saying, it may have been somewhat obvious that the phone could possibly be fixed. I would have recommended that you go into the nearest store for further assistance, or possibly, if Apple has the optional protection plan service, send the phone in to see if it could be repaired. You also make a valid point that I concur with: hands-on is the best training technique.

 

[jlb13085]

apple has their hiring process backwards . they hire a large number of people that have really good personalities with little to no IT background in hopes that most employees will "catch on" . not to mention they won't let you use the iMac outside of work.


here's an example ...


a few months back i dropped my iphone. the back of the phone shattered and the screen was black but responsive. i could still make calls and unlock the iphone but just wasn't able to see anything. i call apple support and she tells me i would have to replace my whole phone and it would be about $150 i believe.


at this point i know she's wrong because common IT sense tells me that there's a good possibility that the strip that plugs from the screen to the phone itself is probably loose.


.. turns out i was right ..took it to the apple store and made sure i explained the screen situation and told them what i thought it could be .. 10min. later i just had to pay $30 for the back of the phone


now the representative was nice but none of that mattered at the end of the day because when she said $150 in my head im thinking (wtf i don't have that kind of money for another phone) ... thankfully i followed my instinct and got it fixed for the fraction of the price at the apple store... you CANT teach troubleshooting skills when you teach them straight from the book. especially when you restrict them from using the tools for personal use ; that's how your employees will learn faster!

Using a Mac for 40 hours a week, plus a month of training on an iPod and Mac should be enough. Here is a crazy idea... maybe go buy a Mac or iOs device if you need more exposure?

 

[VA-Enthusiast]

Using a Mac for 40 hours a week, plus a month of training on an iPod and Mac should be enough. Here is a crazy idea... maybe go buy a Mac or iOs device if you need more exposure?

I think you have caught on the Apple's business strategy! That's exactly what I told the interviewer in the last session I intend to do! Enjoy your first day on the job and all the best of success.

 

[TohruRokuno]

Well, I've got my official application filled out and sent in. My third interview is October 1st, and I'm going for the November 5th training class.

I have to schedule now with my phone company for the second line, though. My phone company has roughly a month lead-time to get another line installed.

 

[crazysybil]

Question for anyone who knows...............
I already have a land-line which is used strictly for fax. It has been in this house for 45 years with the same number. Does Apple have a way to filter other calls from coming through that aren't related to the job?