That's called goodwill. They're not obligated to do that.
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Other Apple.com iPhone 12/Pro/Max/Mini Pre-Order/Order Status/Delivery Thread (2020) [Merged]
- Thread starter heyyitssusan
- Start date
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Once you change delivery to a UPS location, they won't change it back to your house. It's a done deal.
Bad choice in words.
My apologies. I just hate when large companies take my money and not follow though on products and services I paid for yah know? It pushes my buttons.
I have a question about holding at the UPS CC (Sorry if this has been covered before - I just did a quick scan but there's like 316 pages to go through, lol!)
In past years, I've been able to hold for collection at the local UPS center and collect first thing.
This time, I don't see an option to do that.
I do have a MyChoice account and have done this before.
All I get when I hit 'delivery options' is a message pop up saying: "You can change your delivery after a delivery attempt has been made. Please track again using the InfoNotice number, which can be found above the barcode on the notice you received."
My iPhone 12 Pro is due to be delivered tomorrow and currently says it is 'in transit'. The last activity was the import scan in Louisville, KY.
The difference here is that this is the first time instead of buying the phone outright, I've purchased it on the IUP. And instead of opting to set it up myself (even though the order and credit check are in MY name), I went for the option to have it setup in my husband's T-Mobile account (he's the main account holder on our lines.) This meant I couldn't collect from the local Apple store because he would have had to go.
But this order is in my name, it's being delivered addressed to me with my phone number for the reference, so I can't imagine it's that.
Any ideas?
Thanks y'all.
In past years, I've been able to hold for collection at the local UPS center and collect first thing.
This time, I don't see an option to do that.
I do have a MyChoice account and have done this before.
All I get when I hit 'delivery options' is a message pop up saying: "You can change your delivery after a delivery attempt has been made. Please track again using the InfoNotice number, which can be found above the barcode on the notice you received."
My iPhone 12 Pro is due to be delivered tomorrow and currently says it is 'in transit'. The last activity was the import scan in Louisville, KY.
The difference here is that this is the first time instead of buying the phone outright, I've purchased it on the IUP. And instead of opting to set it up myself (even though the order and credit check are in MY name), I went for the option to have it setup in my husband's T-Mobile account (he's the main account holder on our lines.) This meant I couldn't collect from the local Apple store because he would have had to go.
But this order is in my name, it's being delivered addressed to me with my phone number for the reference, so I can't imagine it's that.
Any ideas?
Thanks y'all.
wait a few hours and you can cancel the request. You can also do that on the UPS My choice on table view.
this is the reason i feel badly for people that work in customer service. this "wed to fri" happens for every iphone preorder. you know this. your original date said 10/23. you know, knew, and know it's coming on 10/23. have some humility and not take out your entitlement on the customer service team.
Yeah I figured that now lol.. Its only 4 mins away from me.. so hopefully not much has changed.
The remedy will be to refund you (if indeed they have already charged it). It's an automated part of their system because they do not guarantee the truck will be there in the window, and only charge you if it is.
You can actually cancel it. Actually with UPS CC, you can request it. I was able to do it one year. I'm not sure with UPS Store.
People still think they're getting iPhones early this year? 😂 I'm dyin' over here!
That is incorrect. My original dates all said 10/21. Everything said delivery of 10/21 till late last night.
I literally think people just like to do it and some find it fun but I feel it stresses you out more than anything.
Your Apple delivery status page never said 10/21, checkmate it showed Arriving 10/23 for all of us since we ordered the phones.
TheYayAreaLiving 🎗️
Suspended
Once the UPS scan says it is in your local CC location, you can request a hold at CC.
You can't do this before the destination scan (your local CC).
Remember, if you choose a UPS Store (not CC), it will be delayed a business day (Monday).
Just got a deduction for my hubby’s first new iPhone payment.
I paid for that slot on Wednesday as well. The purchase page specifically stated that it’s a best effort situation, and if the package isn’t delivered during the paid-for window, they’ll either let the charge drop off or refund. Not hard to read or comprehend at all.Bad choice in words.
I just hate when large companies take my money and not follow though on products and services I paid for yah know? It pushes my buttons.
I don't think UPS sends out delivery confirmations every year, it just shows up in the tracking. I think that's a miss on their part and they probably need a system fix to correct it. But while it's a somewhat negative customer experience, it isn't a big deal.
sorry, was a little heated from reading a few posts here...i'll clarify and say that the tracking and all can be fun and nerdy, that's great, i enjoy that and am participating, too. however, those that feel entitled that their phone were to come "early" are clearly in the wrong.