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Shadowbech

macrumors G3
Oct 18, 2011
9,038
5,894
I'm still reading back on page 57, post #1425 and decided to try some of the tricks to track mine.

I thought it was strange that Apple.com says preparing for shipment when other people had tracking via UPS my choice. Nothing showed up in my own UPS mychoice account where I get alerted a day before a package is arriving at home or work, so I tracked by reference with the order # minus the last 2 digits.

I clearly got different results at UPS than what I got from Apple.com, and it's actually on it's way.

View attachment 782573
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Typically you won't see the status change on your Apple order till sometime Wednesday or Thursday.
 
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Cirlonde

macrumors regular
Sep 17, 2013
167
218
My tracking info showed up in UPS My Choice overnight (woohoo!) and I got my request put in to have the phone held at my local UPS CC. It's the first time I've ever had the phone held for me to pick up, so I'm super anxious about it all working smoothly! I'm putting a lot of faith in all of the positive comments I've read from you veterans who do it this way every year; don't let me down!! :)
 

Alectric

macrumors regular
Dec 2, 2009
169
89
Mine showed up this morning after checking all night.
 

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i007

macrumors regular
Jun 26, 2010
206
141
Tri-State
As did mine and already scheduled to pick up at ups cc Friday at 9 am
I’ve never had an iPhone, or any other package for that matter, held before. Do I do it on the website or go to the UPS hub near me and ask them to do it?

I don’t want this sitting out all day. Especially when my local UPS hub is in the city I work.
 

JFK1979

macrumors 6502a
Sep 13, 2014
592
885
Denver, CO
This is how scans progressed last year. Phones should start flying out tomorrow(China time) and landing in Alaska just for refueling and then Louisville KY for customs and final sorting
 

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geekback

macrumors member
Sep 15, 2018
50
19
Anyone who placed an order on Friday and whose order is still 'processing/order in progress'?
I ordered a 256 SG Max at 12:14am and my credit card is still not charged...
Does this mean something went wrong with my order?

Me, ordered the T-Mobile version a few minutes after 12 PDT. No charge on credit card, no updates.
 

imac9556

macrumors 6502a
Jul 12, 2004
574
43
I’ve never had an iPhone, or any other package for that matter, held before. Do I do it on the website or go to the UPS hub near me and ask them to do it?

I don’t want this sitting out all day. Especially when my local UPS hub is in the city I work.

How do we request to pick it up at the hub? I am a ups mychoice member too.
 

Shadowbech

macrumors G3
Oct 18, 2011
9,038
5,894
I’m still at Preparing to Ship as well. Delivery for 9/21
Yeah, we are all still at Preparing to Ship. Give or take, Wednesday or Thursday, you'll see the status change to "Shipped". That has always been to case for every order. During the Preparing for Shipment stage, typically your labels are created and your phone is being boxed, so you can still find tracking number even before phone your phone ships.
 

JFK1979

macrumors 6502a
Sep 13, 2014
592
885
Denver, CO
In the app you click the tracking number > delivery change. You find the correct CC (Customer Center). In which is associated with your address that handles your packages..
Click Change delivery and then Pick up my package at a UPS facility. And then pick up your hub and confirm
 

Cirlonde

macrumors regular
Sep 17, 2013
167
218
I’ve never had an iPhone, or any other package for that matter, held before. Do I do it on the website or go to the UPS hub near me and ask them to do it?

I don’t want this sitting out all day. Especially when my local UPS hub is in the city I work.

This is the first year I've requested to pick up my package at the Hub, but from all the comments I've read it seems to be a very easy process. (fingers crossed) You need to sign up for the free UPS My Choice account and you will then be given an option to request to change your Delivery Method to have it held for you at a location of your choice.

From what I understand, it's pretty critical that you select your UPS Customer Center (hub) which is the location that your packages are initially delivered before being put on a truck. If you choose anything else, then it will likely delay your package by at least a day because it has to go on a truck and then be delivered to the holding location...the same process it goes through to get to your house. The only time I would think that would be a better option is if you can't be home to sign for it and you don't care if you might not be able to pick up your phone until Saturday/Monday.
 
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EX1127

macrumors 6502
May 26, 2009
300
120
Louisiana
I ordered my wife a Gold 256 GB XS from the apple app and this was the first time not going directly through att... Also its the first time I bought the phone outright. I have a question that hopefully someone in here can answer for me though. When ordering through apple do they not pull the money until shipment? I got confirmation of the order, the phone is supposed to be delivered on friday but I still have the money in my account. Thank you!

Also I'm hoping to get lucky 2 fridays from now and walk into an apple store and come out with a black 256 max... but we will see how that goes.
 

JFK1979

macrumors 6502a
Sep 13, 2014
592
885
Denver, CO
This is the first year I've requested to pick up my package at the Hub, but from all the comments I've read it seems to be a very easy process. (fingers crossed) You need to sign up for the free UPS My Choice account and you will then be given an option to request to change your Delivery Method to have it held for you at a location of your choice.

From what I understand, it's pretty critical that you select your UPS Customer Center (hub) which is the location that your packages are initially delivered before being put on a truck. If you choose anything else, then it will likely delay your package by at least a day because it has to go on a truck and then be delivered to the holding location...the same process it goes through to get to your house. The only time I would think that would be a better option is if you can't be home to sign for it and you don't care if you might not be able to pick up your phone until Saturday/Monday.


Faster yes, easy no. I waited 2h to get my phone at the hub last year. There is a truck that goes back and forth to the warehouse. Have to deal with ticked off ups employees that hate their job... the whole nine yards
 

alextripp

macrumors regular
Sep 22, 2012
148
100
I've got the 2:10 AM Arrival scan on my tracking. Was looking to set it up for pick up at my local CC this morning but it appears the CC is not an option for me this year. It just doesn't show up on the list. So now I am debating sending it to a local UPS store but I am wondering if anyone has experience with that. Sometimes I think I've seen that it delays your shipment date by a day. Anyone with experience?
 

Cirlonde

macrumors regular
Sep 17, 2013
167
218
Faster yes, easy no. I waited 2h to get my phone at the hub last year. There is a truck that goes back and forth to the warehouse. Have to deal with ticked off ups employees that hate their job... the whole nine yards

Ugh! Hope it's not that bad at my local hub! I live in a relatively low population area and plan to be there when they open at 8am...maybe I'll beat the crowds!
 

vgtek

macrumors member
Dec 7, 2011
46
20
How do we request to pick it up at the hub? I am a ups mychoice member too.
Easiest way (at least for me) is through the UPS app, login with your MyChoice credentials and you should see the shipment show up (assuming you’ve already setup and verified your shipping address and name(s) with UPS. From there you can select and request a change like hold at access point, change delivery day, etc. good luck!
 
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