I thought that was just one of the list of things that it could could been said to be out of warranty. Water damage being the other. Plus using the watch in the shower was not recommended by Apple right?
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Apple has cancelled my Watch's AppleCare+
- Thread starter adamjackson
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hopefully you get your watch back in ok shape, then you can maybe go to an apple store to plead your case. And I hope it works out for you.
Negative on water damage (see below). Yes, Apple does recommend that the AW not be submerged, but that doesn't change the fact that people have swapped out their water-damaged AWs under warranty (because it's IPX7 rated).
So I don't see water damage on either list. I thought water damage of any apple product would get OFW?
On iDevices that don't carry any water resistance rating, yes. The AW is rated water resistant to a depth of 1 meter for 30 minutes.
But that's besides the point as they're saying the OP's AW is "modified," which has nothing to do with water damage.
I get all that, but look at the picture the OP posted in his first post:
It says misuse or modified. That is why I am wondering about the water damage. If they thought it was water damage from misuse then they could say it was OWD.
I get all that, but look at the picture the OP posted in his first post:
It says misuse or modified. That is why I am wondering about the water damage. If they thought it was water damage from misuse then they could say it was OWD.
Yet water damage isn't on the list for eligible for Out-Of-Warranty services (or ineligible for services) for the AW?
OWD = out of warranty damage, right? But wouldn't that mean that I could just send it back in and pay $69? The tech I spoke to said this is a serious serious and rare note given and that sending it back in would not be an option. and that there was nothing he could do and then he went on about modified but never ever mentioned water damage at all.
They are not. I am not sure what you are trying to say. If water damage is not on either list, then it should have been an accidental damage replace under AC+. In sending it in for a repair under warranty, it got rejected. Sorry I don't mean to argue or try to prove a point. It just seems like the water damage could be the only thing that is wrong with the watch.
Plenty of modifications you can do to the AW, including repairing it yourself with aftermarket display, etc. and gold plating. Once you've opened it, it's considered "modified."
Same reason people open up iPhones. Get a screen replaced for cheaper, change the battery for cheaper, or as posted before Gold plating it. I am not saying the OP did even of that because I don't believe he did. Those are just reasons people might. Not smart to try for sure.
Does this include the screen repairs they started doing in store in iPhone? No more?
For Apple to reject him and even withdraw AC+, this guy (OP) tried to fix it himself or was curious about the internals. He screwed with AW physically...and i don't mean water damage from showering. I am sure Apple has ways to look for tampering. OP did tampering and Apple rejected him.
We all know that Apple takes care of its customers for the most part...for Apple to do this, there is clear evidence of tampering. IF OP takes legal actions, i am sure that he will lose quickly because the tech will show documents showing that he tampered with the watch against warranty policy.
We all know that Apple takes care of its customers for the most part...for Apple to do this, there is clear evidence of tampering. IF OP takes legal actions, i am sure that he will lose quickly because the tech will show documents showing that he tampered with the watch against warranty policy.
I did not tamper with the Apple Watch in any way read the first post. I didn't even use a non apple charger or band. No paint, stickers, aftermarket parts, no opening it or self service. Not even a scratch.
I've repeated this many times.
I've repeated this many times.
Not saying that can't happen, but we've also gotten some horror stories through no fault of the customer (due to a mix-up on Apple's part). We'll see if Apple eventually clears it up for him. Until then, I'm giving the OP the benefit of the doubt.
i think apple just wants you to buy a new version 2 watch.
It's really bizarre that they can't even tell you why. Someone didn't check a box off on the computer or something...
Apple absolutely has a history of false claims. It was the 3GS that I most readily recall moisture sensors tripping for no legitimate reason. Apple considered these products water damaged and years later were forced to backpedal on their stance.
OP could be lying, of course, but with his thread history I'd be surprised. Not much incentive IMO.