how many people post feedback reports? 5, 10? 10,000? i've posted about an issue in ios since forever, that hasn't been 'fixed'. are they ignoring me? should i take it personally? or are they focused on other things?
if 5000 people post about, say, the calculator issue, and 50 people post about the lag... what might be priority? or isn't it possible that they have LOTS on their plate, and they have their own list of priorities?
or... do you think they're reading your reports, then they share a laugh, and someone says "let's specifically ignore this feedback"?
you aren't there (at apple), you don't know what's being discussed, planned... etc. so you have no idea of what apple's intent is. making assumptions based on your feelings, calling them facts; it's not fact, and therefore, not real (again, apple's intent, not the issue you're experiencing).
I really find it ironic people tell us home button complainers to shut up and then start complaining about the calculator which has an easy fix in the form of an alternative app. They are an even bigger "glutton for punishment" than us. They tell us to switch to Android and then go around complaining about the calculator when an easy fix exists. It should in no way be given a higher priority than the home button which is what we interact with all day long and has no solution/
I paid 1k for this phone and I dont care what their priorities and issues are.
Its their JOB to act on my feedback and make this phone work like a high end phone with snappy animations and input performance an dexcellent battery life like its supposed to be, and not like a mid range Android phone. Scrolling down the notifications stutters. Check the widgets. It stutters. Then there is the home button delay which adds 1 second on top of the animations. The battery is still bad by iOS 10 standards. I get 7-8 hours of battery life on moderate use and if I use Safari while on LTE for web browsing, the battery is destroyed after 2 hours. This same phone had no issues lasting almost a day and half on iOS 10.
So I am really having trouble envisaging just what exactly were they fixing till now. The battery life has slightly improved from the atrocity it was on iOS 11. The 3DT stutter is fixed. The Safari launch animation stutter has been fixed. Thats all thats been fixed in the countless betas till now. I am really underwhelmed tbh.
The home button delay and battery drain are killing my experience of this phone. And with me charging the phone twice a day, GG for my battery's charge cycles and consequently battery health. As a consumer I dont care about Apple's troubles. I want my phone to function like it did on iOS 10 and IF THEY have so much on their plate that they just cant give us that, at least give us the ability to downgrade to iOS 10 and upgrade any time we want. My iPad is stuck on iOS 10 because I know iOS 11 is a one way trip. I want to know how it will perform on iOS 11 but I am scared about the perofrmance impact iOS 11 will have on the tablet.
we're here to entertain. after all, no one could believe this is a serious thread...
[doublepost=1508937086][/doublepost]
you're making the assumptions; we're just pointing that out. there are issues (the calculator, or, for that matter, the calculator issue in high sierra's notification center), that are still unfixed. we don't know where apple's priorities lie. as you yourself said: "You are assuming it’s an accident on Apple’s part originally. Neither you nor I know that"
also,
Apple has PURPOSELY introduced lag/delay with Home Button interactions
Its not my job to worry about Apple's priorities. My job is to pay money,give feedback and expect a phone which doesnt suffer delays, and battery drains just a year after buying it. If thats happening despite continued feedback and for months on end while the newer flagship phone users are enjoying their perfect phone what message is this sending for older devices?
When I pay $1100 for the iPhone X, I am going to be merciless as far as bugs or any hardware issues go. These are not cereal box or OnePlus phones. They know what they signed up for when they charged those prices. I am not going to cut them some slack because its a new form factor. Its their JOB to give me a perfect phone with no screen tint, and no gate issues out of the box. Otherwise you can justify pretty much everything that way. If the X launches with terrrible viewing angles, you will just say " Oh but FaceID was being given a higher priotiy". Wait a few months for the perfect screens to show up
I dont care about the calculator because I dont want another headache plaguing my use of the phone. Uninstall it and get an alternative app. It should be very clear by now that because of Apple's other priorities that bug may take months to fix. Its not a game breaking bug with no alternative solution like the home button delay.
We are talking about the example I created and posed specifically to demonstrate this. In my example there is no assumption about what happened originally--the paper falling out on its own--as I provided that information. And yet by applying reasoning to unrelated events that followed--as to how long it might take you to pick up that paper--you made the supposition that there was some type of original intent when there was none.
That's the whole point of the example to show that you can come up with the supposition that you came up with and be incorrect about it since we know the givens for the example because we created it.
-While taking out the trash, the paper fell out
-You saw it and told me to pick it up. In other words you thought it was an accident on my part and came to inform me about it which is something any reasonable individual would think. You have no knowledge about my real intentions
- You come to me everyday and remind me to pick it up. The weeks pass by and its now 5 months and I still dont pick it up.
What does this say? I know I have littered the street. I am being given multiple reminders and I ignore them. This clearly suggests that I do not intend to ever pick it up and I am just wasting your time. I am purposely not picking it up despite you reminding me about it.
Perhaps there are lots of mistakes to rectify. Perhaps, like where I work, there are more bugs than can be fixed in a day. I'm on a team devoted to doing nothing but fixing bugs. There are three teams in fact handling bugs. That's out of around 15 teams. Some bugs are important and jump to the top of the list. Some have been there for years and will likely sit out there for years to come. Sometimes big things get missed then there's a scramble to drop everything else and get that one thing done. Some times little things jump to the top because some executive said so. It's just the nature of the business. You tackle the most important stuff first and the rest can wait for another day. When we're in danger of being fined for not getting the government the data they asked for when they asked for it, and someone else is complaining about slowness on the website, guess which gets prioritized first?
I obviously have no clue how many bugs they have. I suspect like most places, there's a big enough list that lots of items will never be addressed. That's why it's completely absurd to infer anything about Apple or their motives based on how long your issues have gone unaddressed. Like I've said before, if you don't know what was picked up instead of your bug, you just look silly when complaining that your bug has sat for too long. My assumption is that they're fixing things they deem more important than your issues. I don't know that for a fact. But you don't climb to the top of the hill by concentrating on minor issues and ignoring the important ones. For all we know, they're scrambling to plug new security holes introduced in iOS 11 before they're discovered and exploited. That's purely hypothetical of course. But in such a situation, wouldn't you think our security is more important than a sub-second delay in animations? Most would. You act like there are 10 people working on 4 problems and when they get to yours, they decide to knock off early for the day. I seriously doubt that's how Apple works.
I believe a lot of your complaints could be cleared up if you just took a little bit of time to educate yourself on how software development works in the real world. Or start listening a little more when others attempt to educate you. Although, to be fair to you, another way software development works is that we sometimes find ourselves dealing with "experts" who like to tell us how to do our job, why to do it their way, why their item is the most important issue the company has to deal with, just how hard we'll fall on our face if we don't do their thing, etc... Sadly, that's also the nature of the business.
See I am not a software developer. I am a customer who paid flagship prices for a kick ass phone. Its not my job to worry about Apple's issues. As a normal customer, this is how I am seeing every year pass by. The flagship phones launch with a near perfect experience. The older devices are initially wrecked on the September release. This continues to improve trickle by trickle till May next year which is when after wading through the mud we get a good release only to be broken a month later. By this time, some of the hardware of the phone is also worn out like the battery.
And if they just cant make a good release because of too many bugs and they really do not intend to gimp the older phones, why do they stop signing the earlier iOS version? The one with near perfect performance and battery and no bugs? I can check out iOS 11 and if I dont like a version I will simply downgrade to iOS 10 till I get a version I like. Apple engineers arent pressured and I am happy. Win win. And if a company like Google can issue security fixes for older versions of Android, it should be child's play for Apple to do the same for iOS 10.