Apple Music / iCloud Music Library has made a right old mess of my iTunes library :(

[turbineseaplane]

How about last played and play count stats, and smart playlists? Any hope at all for those of us who actually use some of the good things iTunes could do?

I am way too scared to try any of this right now, I don't want to spend days organizing stuff I already have organized.

And really the worst part about it all is the shaken confidence. Even if it "appears" to be doing ok for a bit, I'd be more worried about getting lulled into comfort only to, down the road, discover problems....perhaps at a time when you don't have an original Time Machine copy of it all

(make a complete non time machine backup asap everyone if you haven't)

 

[flur]

(make a complete non time machine backup asap everyone if you haven't)

THIS. It will save you down the line if you can't remember when your library and files were perfect or you only have so many backups and the one with your correct library/files has been overwritten.

 

[jmmo20]

How about last played and play count stats, and smart playlists? Any hope at all for those of us who actually use some of the good things iTunes could do?

I am way too scared to try any of this right now, I don't want to spend days organizing stuff I already have organized.

What about them? It's supposed to sync across all devices and update the iCloud library.

 

[TsMkLg068426]

I noticed this issue on the previous version of my iOS where all the album songs were separate or album art is missing or artist name wrong but once updated to iOS 8.4 it was gone but the Artwork not appearing on my iPhone still happening but not on my Windows or Mac. Also same issue on Apple TV and Apple Remote which only I can assume they have not updated either one. Plus I have subscribed to Apple Music so I will be canceling iCloud Music not sure it is a benefit to the issue or not.

 

[KUguardgrl13]

How is this still not front page news on MacRumors?! Even Cnet has written about it!

 

[AHDuke99]

Okay, I have deleted all the music and playlists off my phone, iPad and iTunes.... I am tempted to try to re-populate the library now that everything is wiped clean... but I'm sure there will still be problems.

 

[CashmereThinker]

Anyone have a solution to the incorrect artwork issue after turning on iCloud Music Library?

 

[flur]

Anyone have a solution to the incorrect artwork issue after turning on iCloud Music Library?

Yeah. Turn it back off and restore from a backup.

 

[CashmereThinker]

Yeah. Turn it back off and restore from a backup.

wait, what?

 

[flur]

wait, what?

If you read through the thread you'll find other solutions that might work. There are a variety that may fix artwork, mis-linked songs (often incorrect artwork is due to the wrong song being "matched"), broken playlists, etc. The only surefire way to fix it all is to turn off iCloud Music Library, restore all your music and iTunes library from a backup, and re-sync your phone/devices (also with iCML turned off), and then just don't turn iCML back on.

Yes, that answer sucks. Don't I know it. But if you read the thread, you'll understand (and find the other solutions that you might want to try).

 

[Chunk72]

I cut my losses and have started a new library from scratch.

There doesn't seem to be any pattern to the destruction of my files, some lossless albums have had mp3 copies created in the same folder and lossless tracks deleted, the mixed artwork is just crazy but the real kicker for me was the total annihilation of my hundreds of compilation CD's and the hours and hours I spent on their metadata.

At least I get reacquainted with my music collection... but Apple had no business messing with my files like this and I am still pissed off.

 

[AHDuke99]

I decided to hold off enabling ICM again and will just wait until Apple fixes the issue - at least I HOPE they will fix the issue. They haven't acknowledged it as a problem yet, and that's somewhat worrisome.

 

[lagwagon]

Honestly, it's probably the Yosemite issue (I've had it for a while), but it's definitely also my internet. Downloads are bad, uploads are worse, but it's the same for my whole area so I'm not surprised it's taking as long as it does. And as well as being slow, it's also very unstable, so it's just a double slap in the face. My phone's 4G is (quite literally) 10x faster. Yay Australia.

Any update on your progress?

Make sure your songs are backed up (and the library files as well) and start a fresh library. Then add in your songs in smaller batches (say an artist at a time) in attempt to have it match and/or upload before any wifi issues pop up (instead of it doing your whole library all at once and failing mid way through.)

 

[yg17]

The dumpster fire that is Apple Music/iCML continues to burn. Now I get "Unable to access your iCloud Music Library. Click to retry."

Of course, clicking to retry does nothing.

 

[flur]

The dumpster fire that is Apple Music/iCML continues to burn. Now I get "Unable to access your iCloud Music Library. Click to retry."

Of course, clicking to retry does nothing.

I had this on my iPhone. Have you tried restarting?

 

[jsmith189]

Any update on your progress?

Make sure your songs are backed up (and the library files as well) and start a fresh library. Then add in your songs in smaller batches (say an artist at a time) in attempt to have it match and/or upload before any wifi issues pop up (instead of it doing your whole library all at once and failing mid way through.)

... still going. lol. It's only done like 1,000 tracks, 1,500 left. And 200 or so "ineligible". I'm thinking of doing that, how long would it take for everything to be removed from my iCloud Library?

 

[lagwagon]

... still going. lol. It's only done like 1,000 tracks, 1,500 left. And 200 or so "ineligible". I'm thinking of doing that, how long would it take for everything to be removed from my iCloud Library?

When you click on the spin I wheel in the top right you should see another circle in the small status window. It fills in dark (kinda like how the hands move around a clock) How close to all filled in is that?

I ask that because none of the iCloud symbols really refresh until it's all done. (While its processing even songs it's already done with that song it will still have the dotted cloud until all are done)

200 is a lot of ineligible. Either low quality (96 or below) or over 200mb in size.

Removing things from the iCloud music library is almost instant. (At least for me it's been.)

 

[jsmith189]

When you click on the spin I wheel in the top right you should see another circle in the small status window. It fills in dark (kinda like how the hands move around a clock) How close to all filled in is that?

I ask that because none of the iCloud symbols really refresh until it's all done. (While its processing even songs it's already done with that song it will still have the dotted cloud until all are done)

200 is a lot of ineligible. Either low quality (96 or below) or over 200mb in size.

Removing things from the iCloud music library is almost instant. (At least for me it's been.)

Because it keeps restarting, it's hard to tell. It's barely filled at all at the moment but that's because I needed to start again when I got home from work (it had stopped).

And that's the thing that's confusing me - they're above 96 and under 200mb. Some of them were even purchased from the Store, so I'm not understanding what's happening. I think I might just re-do it anyway - at least that way I can prepare my "I know this is going to match incorrectly" albums before it matches. They're lucky I low-key love organising my iTunes.

 

[jsmith189]

I really think a "You matched this incorrectly, just upload from my local library instead" button would work wonders lol.

 

[Daku93]

I really think a "You matched this incorrectly, just upload from my local library instead" button would work wonders lol.

Yes yes yes. This is what we need. (And a button "I don't care for matches, upload all my Songs regardless of possible matches". That would work perfectly for all the people with less that 25,000 Songs in their library)

I actually had completely mismatched songs, where on my phone, where the song was not downloaded before, some random other song with the same name was suddenly played.

 

[acuity]

“me to” I had to replace my entire music folder from an external backup it was so messed up, and then reinstalling from 12.2 back to 12.1.2. Used Pacifist. Music on my iPhone was all messed up too, missing album covers, etc... I had to do a wipe and reinstall of my music that was on there. Not Happy.

I’ll try it again when it’s version 20. Won’t be renewing after the trial run. On a side note, I signed up for Spotify’s 99 cent for three months offer. Fun stuff, I can see how for music lovers it could become addictive.

 

[Sanlitun]

I think I am giving up Apple Music at least for now just in exasperation over having tracks I own being greyed out, and quite a few titles I listen to on Spotify missing from AM.

I have tracks I have ripped from my own CD's and have double checked to make certain the files are on my drive here but I cannot click on them to play in iTunes. I just don't see how that should happen, obviously more work has to go into this relationship between local and cloud music in the software.

And it doesn't seem to make any sense as to what works or doesn't as some tracks that are greyed out for streaming will play from a local rip and others will not.

I have spent enough time fooling around with this, maybe check back in around September and see what has been fixed.

 

[yg17]

The latest bug I've found is that adding a whole album to My Music sometimes doesn't add the whole album. It just skips some songs and there's no way to add them, because if you remove what's there and try adding the album again, it still skips the same songs.

I'm trying. I want this to work. I like the concept. But this is just a complete cluster****. This isn't even beta quality software, and in the meantime, the clock is ticking on my free trial while Apple gets their **** together.

 

[Rigby]

On a side note, I signed up for Spotify’s 99 cent for three months offer. Fun stuff, I can see how for music lovers it could become addictive.

Heh, me too. I had used the free tier from time to time, but Apple Music (and of course the $1 offer) somehow inspired me to sign up for premium. Not sure yet if I will renew after the 3 months. If not, I may start the Apple Music trial afterwards (assuming they fix the bugs by then) and at the very least get 6 months of streaming for a dollar.

 

[yg17]

Their explicit/clean labels are all jacked up too. Searched for RATM's Battle of Los Angeles and only saw a version that was labeled clean which I don't want. But I played Guerrilla Radio anyways, and Zach de la Rocha most definitely told me to turn that **** up, which I would if it wouldn't piss of the neighbors. Wish I could rely on those labels, because I wonder how much stuff I added to my library that's labeled as explicit and is actually clean.