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Nick.Xiao

macrumors newbie
Jul 2, 2015
26
15
Of course people would abuse this to match music they don't own ...
Well, considering that being a AM subscriber gives you the access to most iTunes Catalog songs, and the fact that IML matching gives you DRM-ed songs instead of DRM-Free songs found in iTunes Match, this possibility is irrelevant, right?
 

flur

macrumors 68020
Nov 12, 2012
2,391
1,174
I'm just reposting something here I posted elsewhere in the (likely vain) hope that someone will have seen this too and know what to do.

I have never used iTunes Match. My iPhone syncs to iTunes, and have the “all music” option chosen rather than specific playlists/artists etc. Most of my music is ripped CDs with some iTunes purchases.

When I activated Apple Music, I lost all of the songs out of all of my playlists on all devices (including iTunes, and I didn’t have backups). On my iPhone, I lost more than half of my album art and loads of the music just suddenly wasn’t there any more.

It’s taken me ages to get (most of) my music back. I’ve tried it with iCML on and off, I’ve tried removing all the music from my iPhone and resyncing, I’ve tried resyncing over and over again to try to get it to put back the missing songs, and eventually I did a full reset of my iPhone.

When I did this, my music synced across, but no songs from any artist beginning with the letter A appeared on my phone. No ABBA, no Adele, no Army of Lovers, no Árstíðir. Renaming to bABBA (or even aABBA) resyncing made them appear. Renaming back to ABBA and resyncing, they stayed. Manual process, takes ages (because it also affects all songs in compilations so it's not just a case of selecting 100 songs and doing it once, there are hundreds of different artists) and I’ve just discovered (joy) that it’s not just artists beginning with A (though ALL artists beginning with A, even if they’re in compilation albums were missing) but also a load of them from B (but somehow even more frustratingly, not all of them) and I’m guessing others as well, I've not got that far yet.

My music is screwed. How on earth do I get it back to how it was?

The playlists alone took me hours to recreate and of course there will be mistakes.

I'm really disappointed because I was going to subscribe – Apple Music is great for my use-case. I love having access to full albums (eg: I have all of the Ultravox remastered albums on my phone) but usually I just listen to my favourites from a playlist and don’t listen long-form to the albums so I don’t really need them permanently on my phone – for the odd occasions when I do want them, streaming or downloading to listen offline would be fine.

Edit: I've discovered that if I SEARCH the iPhone for the tracks, they're there!! They are just not part of any album as far as I can see - they don't play with the album, and they're not listed except when you manually search for them.

This is so strange. Anyone have any ideas what I can do?

Do you have a backup? If so, turn off iCloud Music on your phone. On your computer, in iTunes, delete everything except iTunes purchases from iCloud Music (be aware this will also likely delete it all from your hard drive), and then turn off iCloud Music in iTunes. Next, restore both your iTunes Library AND all your music files from your backup (and KEEP that backup forever).

At this point, you have two options. Option 1 - Call it a day with Apple Music and iCloud Music Library. If you choose this, sync your phone the usual way to restore all the correct music/art on your phone, and you're done. Option 2 - Decide you want to try again with AM and iCML. For this, first remove all the music you have previously synced to your phone (an iTunes sync w/o music is the easiest way). Then create a playlist of "All Music" (or whatever you want to call it) in iTunes. Turn on iCML in iTunes and let it do it's thing (this may take a while). Then on your phone, turn on iCML and let it do it's thing. To re-download all your music to your phone at once, find that "All Music" playlist and select to download it. Or, you can just download your other playlists if that's all you want. Either way, you should be good to go with the playlists you had in iTunes all being available for streaming or downloading.

The reason this works is that iCML gets confused with playlists on your phone and in iTunes with the same name, especially if you turned on iCML on your phone first. It doesn't matter that these are the same playlists that you synced FROM iTunes. iCML is really dumb like that, it can't tell that they're the same, and it borks everything because of it. It also has issues with music being on the phone already.

HOWEVER, be aware that this does NOT fix the issues where iCML mismatches songs or album art, and it doesn't keep iCML from borking things down the line. It also doesn't keep iCML from thinking some of your owned music belongs to Apple Music (which can be an issue if you ever turn off iCML/AM, as it will delete anything from your hard drive that it think is part of AM, and sometimes that's your owned music). So remember that backup that I said you should keep forever? Be sure you do. And think long and hard about if you really want to take the risks to your time and sanity before choosing option 2 above.
 

jsmith189

macrumors 68000
Jan 12, 2014
1,709
3,419
Does anyone know how to change the status of music to represent it being matched with iTunes Match over Apple Music without having to redo my library? I got Match to avoid DRM but everything's still listed as Apple Music and I can't find a way to "switch" all the tracks over.
 

jmmo20

macrumors 65816
Jun 15, 2006
1,165
102
I'm very annoyed. The iTunes matching bug still has not been fixed.
I have basically been unable to add new music to my library since Apple Music started.

I could add the music, but what use is it if Apple Music wrongly matches it to its own Apple Music catalogue even despite the fact I OWN that music???

I'm just waiting for my AM subscription to die off so I can get on with my life.

Bloody annoying, Apple, bloody annoying.
 

HopefulHumanist

macrumors 6502a
Jan 28, 2015
760
574
Does anyone know how to change the status of music to represent it being matched with iTunes Match over Apple Music without having to redo my library? I got Match to avoid DRM but everything's still listed as Apple Music and I can't find a way to "switch" all the tracks over.
If I understand correctly, your file kind is "Matched AAC File" but your "iCloud status" is "Apple Music" If I got that correct, you would want to close iTunes. Open iTunes again while holding option and create a new library. When it loads with your cloud library. Delete all the ones that match that description. You can even make a playlist for this, in your original library. But you'd have to move the songs from a smart playlist to a regular one since the conditions won't match in the secondary library (as there are no downloaded files) to match the "kind".

I'm very annoyed. The iTunes matching bug still has not been fixed.
I have basically been unable to add new music to my library since Apple Music started.

I could add the music, but what use is it if Apple Music wrongly matches it to its own Apple Music catalogue even despite the fact I OWN that music???

I'm just waiting for my AM subscription to die off so I can get on with my life.

Bloody annoying, Apple, bloody annoying.
Did you re-activate iTunes Match? You can do so by going to iTunes store --> iTunes Match (on the right hand side) and add the computer again. Then, re-try to match those tracks. If you have songs with the kind "matched" and "iCloud status" "Apple Music" follow the instructions above.
 
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turbineseaplane

macrumors P6
Mar 19, 2008
17,454
40,303
I can't help but wonder whether 12.2.2/12.3 isn't out yet because they can't work out what causes all the problems or because they simply don't care...

I don't think they even care. iTunes Match was a mess for a lot of people for years and they never really addressed any of that, so I'm hard pressed to believe they will solve similar issues with the "new" service.
 

jsmith189

macrumors 68000
Jan 12, 2014
1,709
3,419
I don't think they even care. iTunes Match was a mess for a lot of people for years and they never really addressed any of that, so I'm hard pressed to believe they will solve similar issues with the "new" service.

See, I thought the same too at first, because Match was a mess for a few years. But the thing is, Apple Music is a lot more public and A LOT more people are using it, so I don't think they're going to as easily get away with just sweeping issues under the rug. There's been a pretty public backlash to the mess it's caused, so I can't see them just smiling in our faces and hoping it'll all go away.
 

Benjamin Frost

Suspended
May 9, 2015
2,405
5,001
London, England
I don't think they even care. iTunes Match was a mess for a lot of people for years and they never really addressed any of that, so I'm hard pressed to believe they will solve similar issues with the "new" service.

Off-topic.

If I watch a tv programme bought from iTunes on my iPad, the play count doesn't get updated on my Mac. I use an iTunes script to manually update it on my Mac, but I can't see why it doesn't update automatically. I wish all metadata synced seamlessly for all media in iTunes, but I guess I'm wishing for a unicorn. You'd think in this day and age, Apple might have finally sussed it, but no.

I wouldn't be surprised if it's no better in twenty years' time.
 

jbachandouris

macrumors 603
Aug 18, 2009
5,928
3,087
Upstate NY
I only noticed one album with duplicated songs. I have not any problems transferring new albums to my iPhone. I own physical CD's for everything in my library so if I have to start over, I will. I barely stream, so I don't care all that much. I wish Apple would fix this though.
 

jmmo20

macrumors 65816
Jun 15, 2006
1,165
102
No iTunes match link in my itunes store page...

Does anyone know how to change the status of music to represent it being matched with iTunes Match over Apple Music without having to redo my library? I got Match to avoid DRM but everything's still listed as Apple Music and I can't find a way to "switch" all the tracks over.

It's a bug...
If you have an Apple Music
If I understand correctly, your file kind is "Matched AAC File" but your "iCloud status" is "Apple Music" If I got that correct, you would want to close iTunes. Open iTunes again while holding option and create a new library. When it loads with your cloud library. Delete all the ones that match that description. You can even make a playlist for this, in your original library. But you'd have to move the songs from a smart playlist to a regular one since the conditions won't match in the secondary library (as there are no downloaded files) to match the "kind".


Did you re-activate iTunes Match? You can do so by going to iTunes store --> iTunes Match (on the right hand side) and add the computer again. Then, re-try to match those tracks. If you have songs with the kind "matched" and "iCloud status" "Apple Music" follow the instructions above.
 

Tech198

Cancelled
Mar 21, 2011
15,915
2,151
Hopefully Apple will get it right, it a new service still..

And ya, don't try and only partially upload albums the store doesn't,,, you'll be sorry with wrong artwork automatically applied.. At least iTunes Match never did that.

Thank god i had a backup, but going back to match.. ... Its a shame, cos apart from the messed up library, Apple music does have good stuff.

Btw: now u know why i would probably have a separate library just for this... but its too much effort...
 

Tech198

Cancelled
Mar 21, 2011
15,915
2,151
Wouldn't a fresh clean library work ?

- rename old iTunes folder in finder to from iTunes to iTunes.original
- Create new folder named iTunes
- Open iTunes and import all music from iTunes.original folder.

Tried this myself several times, and it worked a new library.

The Apple rep ran through this with me and even after them explaining what happened, i still didn't get it, and at first look, seems like its not possible because the location of the library is still pointing to the original, the only difference is its now blank.

At which point i gave up.
 
Last edited:

HopefulHumanist

macrumors 6502a
Jan 28, 2015
760
574
Wouldn't a fresh clean library work ?

- rename old iTunes folder in finder to from iTunes to iTunes.original
- Create new folder named iTunes
- Open iTunes and import all music from iTunes.original folder.

Tried this myself several times, and it worked a new library.

The Apple rep ran through this with me and even after them explaining what happened, i still didn't get it, and at first look, seems like its not possible because the location of the library is still pointing to the original, the only difference is its now blank.

At which point i gave up.
Quit iTunes, open iTunes while holding option (Mac)/shift (Windows) and click "create new iTunes library"
 

navaira

macrumors 68040
May 28, 2015
3,936
5,161
Amsterdam, Netherlands
This to me ruins the whole point of Apple Music which is to have everything in one app. I want to have my library, be able to add Apple Music tracks, and for them to work exactly like my purchased/ripped tracks do. If I have to start from an empty library... sorry, but I didn't curate my library for 10+ years for THAT.

I'm half-certain a solution is coming soon, I just wish I knew when "soon" is. Can't believe they managed to release all those betas for El Capitan, yet had no time to update iTunes 12.2.1. If they don't resolve all the bugs before September 30, they're going to lose enormous amounts of money from people who simply won't pay for a buggy service.
 

tomekosiowy

macrumors regular
Dec 7, 2013
151
35
Poland
I create music and loops with apps like Figure. It is real music experience and entertainment. On iPhones and iPads it is easier to make music now, than listening to popular and commercial productions. I am removing all the MTV-like and iTunes-focused stuff from my collections (even purchased in the past), becouse I have no good music player on Apple EcoSystem currently. So what have I create collections and libraries for? All they sucks, sucks, sucks… Money eaters.
 

HopefulHumanist

macrumors 6502a
Jan 28, 2015
760
574
This to me ruins the whole point of Apple Music which is to have everything in one app. I want to have my library, be able to add Apple Music tracks, and for them to work exactly like my purchased/ripped tracks do. If I have to start from an empty library... sorry, but I didn't curate my library for 10+ years for THAT.

I'm half-certain a solution is coming soon, I just wish I knew when "soon" is. Can't believe they managed to release all those betas for El Capitan, yet had no time to update iTunes 12.2.1. If they don't resolve all the bugs before September 30, they're going to lose enormous amounts of money from people who simply won't pay for a buggy service.
I'm confused. In the process I outlined, you still have your library. You just have to add whatever they don't have in the catalog manually.

I get that it's not ideal and may not work for everyone but it does achieve having everything in one place; I know because I've done it lol.
 

navaira

macrumors 68040
May 28, 2015
3,936
5,161
Amsterdam, Netherlands
My library has 31 thousand tracks, which means I can't enable iCloud, which means I can't download anything from Apple Music. I could start a new library for AM, but then I can't put my collection in there unless I go manually through *checks* 4846 albums and check each of them for Apple Music availability. And then there's the problem of iCloud replacing live and demo versions with album versions, explicit with clean, etc.

One of the main reasons we have two Macs in our household is that everything's easy to do, they avoid the "do not switch off, Windows is applying update 984 out of 29148" syndrome, and, well, things just work. This isn't working, and if I have to create an empty library and spend hours (possibly days) on working out what is on Apple Music and what isn't, then I'm going to stick with Spotify.
 

Tech198

Cancelled
Mar 21, 2011
15,915
2,151
ideally, do any users that are having trouble only have partially uploaded albums ? or do allow full albums to be uploaded before quitting iTunes on the desktop ?
If people are complaining about messed up library, then take the time to do a new library, and see what happens..

I have heaps of music, and i decided to do a new library, as long as i allow full albums to upload to icloud library, its all ok..

This is obviously a *already* messed up library,, why would just deleting song magically fix something ?

Do it properly. u don't even need to copy anything over,

- create new iTunes library
- under Preferences, leave "Keep iTunes Media folder organized" checked.
- Uncheck "Copy files to iTunes Media folder when adding to library"
- File>> "Add to library"

Of course backup whats been done before. And it assumes u already have your music organized.. Noting was ever meant to be easy, but it will be worth it.
 
Last edited:

jmmo20

macrumors 65816
Jun 15, 2006
1,165
102
ideally, do any users that are having trouble only have partially uploaded albums ? or do allow full albums to be uploaded before quitting iTunes on the desktop ?
If people are complaining about messed up library, then take the time to do a new library, and see what happens..

I have heaps of music, and i decided to do a new library, as long as i allow full albums to upload to icloud library, its all ok..

This is obviously a *already* messed up library,, why would just deleting song magically fix something ?

Do it properly. u don't even need to copy anything over,

- create new iTunes library
- under Preferences, leave "Keep iTunes Media folder organized" checked.
- Uncheck "Copy files to iTunes Media folder when adding to library"
- File>> "Add to library"

Of course backup whats been done before. And it assumes u already have your music organized.. Noting was ever meant to be easy, but it will be worth it.

I'm afraid you might not understand the concept of iCloud music library or iTunes Match concept if you are suggesting creating a new library....
 

jmmo20

macrumors 65816
Jun 15, 2006
1,165
102
I'm talking about this (look on the right hand side):

http://i.imgur.com/TNS51Lv.jpg
I know what you link you refer to but it's not there in the U.K. Store

c74aa8e26ca29fa9b95924313093a3c4.jpg
 

jsmith189

macrumors 68000
Jan 12, 2014
1,709
3,419
I really hate when album artwork doesn't update. There's two albums I want to change. I applied the new cover to album 1. Nothing happened. I added a completely different image in case of caching issues. It went blank, then re-appeared as the same thing again. I go to album 2 instead and change that artwork, it changes to the original album 1 artwork.

What?
 
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