Apple Pay Apple Pay in the UK

[Pagemakers]

So I've been using the Watch on the Tube for a few days now, and I do love the convenience - but it definitely, absolutely, takes far too long.

This is even with double-tapping a good 10 seconds before actually going through the barrier.

There IS a very noticeable 3 - 4 second delay in opening the barrier. At rush hour, at Bank station, that is unacceptable - not necessarily for myself, but for the people behind me. Several times now I've had tutting and sighing as people who are used to the speediness of Oyster wait a few seconds behind me while the Watch opens the barrier.

I think the issue is that Contactless takes longer than Oyster in TFL's implementation - and Apple Pay takes slightly longer than Contactless. Knock on effect of delays.

I haven't used my watch or phone on the tube yet but always used my contactless card. It's instant. Same as oyster.

 

[Xzentric]

TESCO do. Waitrose does.

Sorry, I meant to say across the uk in every store. Waitrose is not part of the big 4.

 

[roxuk]

Has anyone else had problems with Pre-Authenticateing Apple Pay on the Underground?

I've tried a couple of times on the tube and it didn't work. The one time I did get Apple Pay to work the Oyster reader flashed up red at both stations and only recognised my iPhone when placed it over the reader a second time.

 

[Pagemakers]

Has anyone else had problems with Pre-Authenticateing Apple Pay on the Underground?

I've tried a couple of times on the tube and it didn't work. The one time I did get Apple Pay to work the Oyster reader flashed up red at both stations and only recognised my iPhone when placed it over the reader a second time.

I know how pre-authencating works on the iPhone but where is this written down that it's an accepted thing to do?

 

[FFR]

So I've been using the Watch on the Tube for a few days now, and I do love the convenience - but it definitely, absolutely, takes far too long.

This is even with double-tapping a good 10 seconds before actually going through the barrier.

There IS a very noticeable 3 - 4 second delay in opening the barrier. At rush hour, at Bank station, that is unacceptable - not necessarily for myself, but for the people behind me. Several times now I've had tutting and sighing as people who are used to the speediness of Oyster wait a few seconds behind me while the Watch opens the barrier.

I think the issue is that Contactless takes longer than Oyster in TFL's implementation - and Apple Pay takes slightly longer than Contactless. Knock on effect of delays.

Try double clicking the button and rotating your wrist 90 degrees before you get to the barrier, the it will be much faster.

Rotating the wrist is what initiates the nfc transfer.

 

[RossMak]

TESCO do. Waitrose does.

Tesco are not nationwide yet with contactless my Tesco doesn't support it.

 

[Keane16]

I know how pre-authencating works on the iPhone but where is this written down that it's an accepted thing to do?

It's on the Apple Support site:

You can also prepare to pay in advance to get through checkout more quickly:

1. Unlock your iPhone and open the Passbook app.
2. Tap the card you want to use.
3. Place your finger on Touch ID until you see Hold Near Reader to Pay.
4. Hold the top of your iPhone near the contactless reader to send your payment information.

https://support.apple.com/en-gb/HT201239

 

[roxuk]

I know how pre-authencating works on the iPhone but where is this written down that it's an accepted thing to do?

A couple of pages back?

https://forums.macrumors.com/threads/ios-8-4-and-apple-pay-in-the-uk.1896173/page-42#post-21597002

 

[Pagemakers]

A couple of pages back?

https://forums.macrumors.com/threads/ios-8-4-and-apple-pay-in-the-uk.1896173/page-42#post-21597002

Cheers - the previous poster directed me to the apple site.

 

[skwood]

They were also announced as a launch partner.

I'm well aware trust me...grr...why do they muck everything up?

 

[smythey]

HSBC have announced Apple Pay for July 28th

I don't know if its been mentioned before in this thread, but there are a few media outlets speculating that HSBC are being punished by Apple for publicly leaking the 14th July launch date. I think it's quite possible that the only reason HSBC is no longer a "launch partner" is because they broke one of the terms of the agreement - ie, keeping schtoom on the launch date.

Heres one of the articles Ive seen that mentions this theory: http://www.bbc.co.uk/news/technology-33489066

 

[Zxxv]

I don't know if its been mentioned before in this thread, but there are a few media outlets speculating that HSBC are being punished by Apple for publicly leaking the 14th July launch date. I think it's quite possible that the only reason HSBC is no longer a "launch partner" is because they broke one of the terms of the agreement - ie, keeping schtoom on the launch date.

Heres one of the articles Ive seen that mentions this theory: http://www.bbc.co.uk/news/technology-33489066

Rubbish. How can they be a launch partner if they're not available or ready at launch? Of course apple will remove them. It's common sense. News people are showing how stupid they are. And they get paid for it.

BBC news writer

HSBC had also been listed as being set to participate as late as Monday evening, but now says it is not quite ready. A spokeswoman denied it had been punished for leaking the launch date over the weekend.

My version

HSBC had also been listed as being set to participate as late as Monday evening, but now says it is not quite ready. A spokeswoman denied it had been punished for leaking the launch date over the weekend saying how can we be launch partners if we aren't ready at launch? What idiot would say anything different. Duh

 

[shandyman]

I don't know if its been mentioned before in this thread, but there are a few media outlets speculating that HSBC are being punished by Apple for publicly leaking the 14th July launch date. I think it's quite possible that the only reason HSBC is no longer a "launch partner" is because they broke one of the terms of the agreement - ie, keeping schtoom on the launch date.

Heres one of the articles Ive seen that mentions this theory: http://www.bbc.co.uk/news/technology-33489066

Funny thing is, they weren't the first to leak it.

 

[Keane16]

I don't know if its been mentioned before in this thread, but there are a few media outlets speculating that HSBC are being punished by Apple for publicly leaking the 14th July launch date. I think it's quite possible that the only reason HSBC is no longer a "launch partner" is because they broke one of the terms of the agreement - ie, keeping schtoom on the launch date.

Heres one of the articles Ive seen that mentions this theory: http://www.bbc.co.uk/news/technology-33489066

I don't buy it.

If it was punishment why what does Apple gain by delaying them by 2 weeks?

I 100% think it's HSBC's incompetence. They just were not ready.

Also why would HSBC cover for Apple by saying they're not being punished? That just means their customers are directing anger at HSBC.

Besides it wasn't like Apple had a super secret grand unveiling like an iPhone - and it's not even a new thing as it's been used in the States for nearly a year. The first official word I got from Apple that it was 'released' was an email at 10:39 on the 14th - I had already used it by that point.

Finally there were already lots of solid leaks - internal training memos etc. so the 14th was already pretty locked in as the release date.

 

[iGeek2014]

Tesco are not nationwide yet with contactless my Tesco doesn't support it.

My local Tesco Express and Tesco Superstore don't have contactless functionalities on their PIN pads either.

I used it again in my local Boots store today and the lady serving me was really impressed that I could use my phone to purchase goods. Granted Apple aren't the first to offer mobile payments via NFC but I'm glad they finally got around to it.

 

[MoodyM]

They were also announced as a launch partner.

Which they then tried to deny...

 

[Sheza]

Rubbish. How can they be a launch partner if they're not available or ready at launch? Of course apple will remove them. It's common sense. News people are showing how stupid they are. And they get paid for it.

BBC news writer


My version

While I agree with you that Apple didn't punish HSBC, I fail to understand your posting.

You're saying 'How can they be a launch partner if they're not ready at launch?' but that's not at all what the person or the BBC article means. It says that HSBC was ready and able to go for launch day but that Apple forced them back two weeks as punishment for leaking the launch date.

Do you understand that suggestion now?

 

[kjm18]

TESCO do. Waitrose does.

Went to Tesco Extra yesterday and had no contactless terminals at the self service checkouts as well as contactless being disabled.

Used AP in Morrisons today, first time it declined as pulled phone away too quickly, second time approved as left phone until said approved. Will have to remember to do this in future and leave phone next to it until it says approved

 

[Planey28]

Went to Tesco Extra yesterday and had no contactless terminals at the self service checkouts as well as contactless being disabled.

Used AP in Morrisons today, first time it declined as pulled phone away too quickly, second time approved as left phone until said approved. Will have to remember to do this in future and leave phone next to it until it says approved

Only Tescos in Greater London and the home counties have contactless for some stupid reason.

 

[shandyman]

Only Tescos in Greater London and the home counties have contactless for some stupid reason.

Not even fully in the home counties actually.

 

[RossMak]

I am finding using the Apple Pay where available a lot more convenient than I thought I would. I genuinely was a bit of a sceptic and thought i wouldn't use it much.

I find swapping card a bit fiddly when I was in morrisons today I was trying to switch to my credit card for santander as I get cash back rewards for using it however I will get that locked down in time I am sure.

 

[Pagemakers]

I am finding using the Apple Pay where available a lot more convenient than I thought I would. I genuinely was a bit of a sceptic and thought i wouldn't use it much.

I find swapping card a bit fiddly when I was in morrisons today I was trying to switch to my credit card for santander as I get cash back rewards for using it however I will get that locked down in time I am sure.

In this instance do this as the cashier is working your shopping...

1. Open passbook
2. Select your desired card
3. Place finger on Touch ID

You now have 60 seconds to place your phone next to the reader without having to press Touch ID again.

By doing this you can pretty much pay instantly.

 

[RossMak]

In this instance do this as the cashier is working your shopping...

1. Open passbook
2. Select your desired card
3. Press finger on Touch ID

You now have 60 seconds to place your phone next to the reader without having to press Touch ID again.

By doing this you can pretty much pay instantly.

This pretty much solves it! All I want now is for the £20/£30 limit removed and I would genuinely use Apple pay for almost everything

 

[Pagemakers]

This pretty much solves it! All I want now is for the £20/£30 limit removed and I would genuinely use Apple pay for almost everything

I've updated step 3 to say place instead of press.

 

[TwiceNightly]

What's bad about this is that HSBC are now saying that they never planned to launch with Apple Pay, contradicting all their earlier published material & tweets (which have now been deleted).

This "deny we ever said it" attitude is basically lying to their customers, which is the reason I will be moving my accounts away from them today.

Just wanted to follow up on this. I called NatWest on Tuesday to do the account switch from HSBC, two days later I have my iPhone and Watch both set up with Apple Pay on my new account. I'm very pleased, now off to use it!