yeah, I know what you mean. It seems lax and calm but it's damn intense. I don't have that much tech and I only really ever deal with the CS stuff for graphics and art class so OS indepthness I fail at so I tried to answer the questions to the best of my knowledge. I spoke up plenty, made one of the Apple guys damn excited because I've actually been to the Pudong store in Shanghai, sooooo I'm hopeful. I JUST WANNA DO INVENTORY, for starters. Ugh. Hate waiting haha.