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Apple Silicon MacBook Air/Pro Mac mini Order Status Thread
- Thread starter kjwamlex
- Start date
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My parents MBA went out for delivery yesterday but was never delivered and if you look at fedex tracking it still says out for delivery but now instead of a date and time just shows pending. What to do? Wait a few days and see if they deliver again?
I've had packages marked out for delivery not delivered because the driver could not finish his entire route due to it being so late into the night. I don't think they're allowed to drop packages off past 9 p.m. or something like that. So on the truck it stayed until the next day's delivery.
kinda pissed though was suppose to help them set it up and pack up the trade in but now it won’t come till Monday since fedex doesn’t do delivery on weekends apparently
GOOD NEWS!!!
Mac Mini M1 16GB 512GB SSD
Ordered 17/11, delivery window was 14-22 Dec.
For 2 weeks, got an estimated date of 22nd of Dec (so the worst case scenario) with no update whosoever.
Today, 5th of Dec, surprise: it just shipped!
Estimated delivery 8th of Dec! (so 6 days earlier than the original window start date)
Looks 16GB Minis are unstuck... Yay!!!
Note that the 8GB Minis stayed in stock (shipped in 24h) since launch interestingly.
Oh well.
Mac Mini M1 16GB 512GB SSD
Ordered 17/11, delivery window was 14-22 Dec.
For 2 weeks, got an estimated date of 22nd of Dec (so the worst case scenario) with no update whosoever.
Today, 5th of Dec, surprise: it just shipped!
Estimated delivery 8th of Dec! (so 6 days earlier than the original window start date)
Looks 16GB Minis are unstuck... Yay!!!
Note that the 8GB Minis stayed in stock (shipped in 24h) since launch interestingly.
Oh well.
Yesterday at 4:13 PM
So, checked an hour ago and my delivery window went from 11/30-12/7 to 12/30-1/7 after being told by Karol at Apple 15 hours ago, that it would ship today and be delivered on Monday 12/7 (on-time)!!!! Just amazing. If Jobs was still alive his leg would probably be broken off inside someone's ass about now. I chatted again with Apple...Alex this time...and got the standard fare.
Chatted with Karol at Apple. Says mine should ship tomorrow for delivery on Monday 12/7. Apple order status still showing PROCESSING, still not charged, etc...
So, checked an hour ago and my delivery window went from 11/30-12/7 to 12/30-1/7 after being told by Karol at Apple 15 hours ago, that it would ship today and be delivered on Monday 12/7 (on-time)!!!! Just amazing. If Jobs was still alive his leg would probably be broken off inside someone's ass about now. I chatted again with Apple...Alex this time...and got the standard fare.
- Agent's Message:
I see. Thank you for contacting us regarding your order number WXXXXXXXX for a MacBook Air. It appears that the delivery date became 12/30 - January 7 from 11/30 - 12/07. Let me check what happened.
Agent's Message:
I’m pulling up your order number now.
Agent's Message:
To ensure the security of the account, may I have the full billing name, full billing address (include the city, state, and zip code), and last 4 digits of phone number on the order?
Your Message:
Xxxxxxxxxxxxxxxxxxxxxxx
Agent's Message:
Thank you so much! I was able to verify your order here.
Agent's Message:
Please allow me 2-3 minutes to check the status of your order.
Agent's Message:
Thomas, while I am checking this order for you, may I know if you received any email confirmation from us regarding any delivery date change to 12/30 - Jan 07?
Your Message:
I have received no communications from Apple at all. That was my reason to contact Karol yesterday.
Agent's Message:
Thank you for letting me know that. I have actually checked your order here and I apologize, it appears that the delivery date was moved to Dec 30-January 07 due to stock availability. But rest assured your order will be processed normally.
Your Message:
Several people have already received the exact same configuration of MacBook Air I ordered and they ordered theirs after me. Is there a reason for this?
Your Message:
Also, why would Karol tell me 15 hours ago that it would ship today and be delivered Monday?
Agent's Message:
I completely understand you. I have checked the information here and it appears that due to high volume of purchases right now, it seems that our team needs to reschedule your item delivery date as it appears that they need to restock and appears that your order was included. I apologize once again for this inconvenience.
Agent's Message:
Yes, you’re right, the moment you contacted Karol, it appears that the delivery date haven’t changed yet from your original delivery date.
Your Message:
That still doesn't seem to explain why later orders for the exact same model have already been delivered and mine hasn't even shipped yet. Surely the Apple supply chain knows further out about the product pipeline then availability the day of planned shipping to the customer.
Agent's Message:
I understand where you’re coming from. I know you really need the MacBook Air the soonest possible. No worries, since the order is still being processed. The delivery date might be changed again. This depends on the availability of the item.
Agent's Message:
I’ll also have this checked by our order management team so they will check everything for you to have the order be delivered the soonest possible.
Your Message:
I understand it is not your fault personally. I just can't believe that Apple would be so far off and not communicate better back to it's customers. Thanks for your time Alex.
I ordered same date same spec as you. Mine is being delivered by ups, and is still stuck in Hong Kong. Where are you?
My last scan with ups is still that 9:33 pm scan from Dec 1 in Anchorage. Any other Canadians still stuck there?
Mine is also rescheduled to today and preparing for delivery! So excited!
MBP 1TB Storage/16 GB RAM
Destination Berlin, Germany
Ordered: 11/16/2020
Shipping Estimate:
12/3/2020 - 12/10/2020
Cc charged 12/4/2020
Preparing for shipment 12/4/2020 (3h after cc charge)
Shipped with DHL 12/5, estimated delivery 12/9
Destination Berlin, Germany
Ordered: 11/16/2020
Shipping Estimate:
12/3/2020 - 12/10/2020
Cc charged 12/4/2020
Preparing for shipment 12/4/2020 (3h after cc charge)
Shipped with DHL 12/5, estimated delivery 12/9
My MBP 16/1TB ordered on Nov. 16th is still showing processing. I’m assuming it will get delayed like the other ones to January. I wonder what happened to that model in production.
All 16GB model has serious stocking problem. I think it may be a bad choice made by Apple to make 16GB CTO exclusive. They underestimate the demand of 16GB models totally.
My MBA 8/8 16GB 512 has finally started moving and is moving fast. Shows delivery on the 10th (apple says the 14th) but is already in Memphis which is 4 hours away. Hopefully it keeps moving this weekend and comes even earlier!
Just got update that it arrived at local facility at 8:15am. Chances of today delivery?
Same config, order date and delivery estimates. Shipping and delivery changed to 12/10 to Brussels regio! 🎉
Mine is preparing for delivery and rescheduled for today as well. Finally!
I don't know what time UPS loads trucks in your area, but mine still is not on vehicle for delivery so there's a chance you get yours. Has your delivery date been rescheduled to today? If you get "Preparing for Delivery" 90% chance you get it today.
No It hasn’t rescheduled for delivery yet. My status updates seem to be about an hour behind, however, so there is some hope left
Ordered my Mac Mini 16GB on 24 November. Scheduled for 22 December. Already on the way from Shenzen and supposed to arrive with UPS on Monday, December 7.