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I got no email notification for my mac mini when it went out of processing and no email notification when my MBP 16/1TB when from dec 4-10 delivery to january 7-14. I found out by checking the iOS app. Oh well at least the mini is on the way but they must have some issues getting 1TB SSD's not sure. There are worse things but it's a bit annoying to find out last minute.
I did.


62B17F64-3D61-4054-8F89-29F8B3DA1DF3.jpeg
 
Reading this thread has me really nervous about UPS and ordering custom now. I hope it doesn’t get lost in Shanghai. Lol :(
 
Reading this thread has me really nervous about UPS and ordering custom now. I hope it doesn’t get lost in Shanghai. Lol :(
I'm not sure what determines UPS vs Fedex but both my customized MBA have been via FedEx to the Northeast.
 
No update since “Departed from Facility” in Louisville KY on 12/5 at 12:48 AM. It’s been over 24 hours since the last update... still have a 12/7 delivery estimate. Do we think it’s possible?
 
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No update since “Departed from Facility” in Louisville KY on 12/5 at 12:48 AM. It’s been over 24 hours since the last update... still have a 12/7 delivery estimate. Do we think it’s possible?
My package is in similar situation, just a little bit later: departed from facility in Louisville KY on 12/5 at 6:01 am with scheduled delivery 12/7. Let us hope that both packages make it on Monday.
 
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My package return to "In Transit", and ask me to check tomorrow for an updated delivery date.
UPS failed to deliver for me today.
UPS also failed to make it to my place. My package has returned to In Transit as well, but still shows scheduled for 12/5 by 9pm as of now. My package never got "out for delivery today". I guess it has been sitting in my local UPS hub all day and will be there for the rest of the weekend. Hope it will be delivered on Monday.

Edit: status changed to preparing for delivery and scheduled delivery changed to information unavailable.
 
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My package is in similar situation, just a little bit later: departed from facility in Louisville KY on 12/5 at 6:01 am with scheduled delivery 12/7. Let us hope that both packages make it on Monday.
Same here dude.. final destination Miami..
 
UPS also failed to make it to my place. My package has returned to In Transit as well, but still shows scheduled for 12/5 by 9pm as of now. My package never got "out for delivery today". I guess it has been sitting in my local UPS hub all day and will be there for the rest of the weekend. Hope it will be delivered on Monday.
Both FedEx and UPS are just swamped with packages to deliver. Many factors for this:
  • COVID-19 and the rise of internet shopping
  • the holiday season
  • both companies are unable to ramp up their usual hiring spree in order to meet demand because of COVID-19, hence why many packages are left being undelivered on their target date and are instead delayed by 1 business day.
If anything, 2020 has shown us to practice extreme patience, especially now more than ever, with COVID-19 infections spiking across, not just the nation, but the world too.
 
I'm not worried. I am sure I am going to get my upgraded 16 GB RAM + 256 GB SSD M1 MBA by The Game Awards airing on Youtube on Dec 10, but this tracking looks off....

View attachment 1687115

What's with the latest update being "Departed from Anchorage, AK" but the latest Travel History showing "Shanghai, CN" - "In Transit"?

Also, it went to Anchorage, AK, and then went back to Shanghai? What is going on?!?!?

Here's the thing. Shanghai is 17 hours ahead of Anchorage due to the International Date Line and time zones. It is currently 10:54PM on Saturday here, 3:54PM on Sunday there. So you actually have to subtract 17 hours from all of the Shanghai times to understand the path the shipment actually took. Most websites don't account for time zones, you get strange things like that when Apple ships stuff from China. It's actually worse for those of us living in Alaska, because the packages go from China to Anchorage and then to Louisville to clear customs. Only after that does the product come back to Anchorage for delivery. I named my iPhone 6S "TARDIS" because of a similar FedEx tracking situation.
 
Here's the thing. Shanghai is 17 hours ahead of Anchorage due to the International Date Line and time zones. It is currently 10:54PM on Saturday here, 3:54PM on Sunday there. So you actually have to subtract 17 hours from all of the Shanghai times to understand the path the shipment actually took. Most websites don't account for time zones, you get strange things like that when Apple ships stuff from China. It's actually worse for those of us living in Alaska, because the packages go from China to Anchorage and then to Louisville to clear customs. Only after that does the product come back to Anchorage for delivery. I named my iPhone 6S "TARDIS" because of a similar FedEx tracking situation.
Thanks for the detailed explanation!
 
Hi everyone,
this is my first post, but I follow this thread for a while now.
I ordered a MBP 16GB/1TB on 11/22 with an original delivery window 12/08-12/15 so their should be some movements in my order anytime soon.

Until this morning no movement or any notice from apple except the order confirmation.
Now I refreshed my order statuts (webpage as well as in the APP) and My order disappeared completely. Did anybody experience the same? Does anybody has an explanation?
I also try to find the order number on the page and just got a error massage.
I’m kinda panicking that my order was canceled.
No mails or any notifications yet.
 
Hi everyone,
this is my first post, but I follow this thread for a while now.
I ordered a MBP 16GB/1TB on 11/22 with an original delivery window 12/08-12/15 so their should be some movements in my order anytime soon.

Until this morning no movement or any notice from apple except the order confirmation.
Now I refreshed my order statuts (webpage as well as in the APP) and My order disappeared completely. Did anybody experience the same? Does anybody has an explanation?
I also try to find the order number on the page and just got a error massage.
I’m kinda panicking that my order was canceled.
No mails or any notifications yet.
It’s down for me too.
 
I'm getting the same. Glad to see its not just me. The developer infrastructure had issues last night so it could be that they're doing some back end maintenance to other parts of the site today. Most likely it'll be resolved by 9AM EST.
 
Anyone that was part of the Shanghai/Anchorage confusion still unclear as to where their shipment is? My last scan was the 2020-12-01 9:33 PM 'In Transit' scan from Anchorage. I have no subsequent scans, yet it still shows delivery scheduled for tomorrow.
 
Anyone that was part of the Shanghai/Anchorage confusion still unclear as to where their shipment is? My last scan was the 2020-12-01 9:33 PM 'In Transit' scan from Anchorage. I have no subsequent scans, yet it still shows delivery scheduled for tomorrow.
Same here. West Coast US and last scan is departing Anchorage on 12/1 at 9:33pm. Was starting to think I was the only one left. I have a feeling we won’t be getting it tomorrow :(
 
My MBA(16/256) is estimated for 30 December (ordered 24thNov) , but my credit card was charged yesterday night. Perhaps a good sign for early delivery?no...today evening, no update (still processing)
 
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My MBA(16/256) is estimated for 30 December (ordered 24thNov) , but my credit card was charged yesterday night. Perhaps a good sign for early delivery?no...today evening, no update (still processing)
Apple’s original estimate for me was this coming week. Once shipped my MacMini disappeared into the overseas Custom release process for 3 days. Then emerged in Alaska. From there tracking worked well.

There were lots of changes in the delivery date throughout the entire shipping process. In the end Apple’s first estimate held to be true. I don’t know if this was chance or divination;) I’ve had my desktop set up with cables already stung out and accessories positioned. Back up wired keyboard and mouse in case BT doesn’t play nice.

In the meantime I’ve got my fingers crossed for everyone whose orders have shipped.
 
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