Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
There’s no rhyme or reason for the hard credit pulls for those already enrolled in the upgrade program. Last year I received yet another hard pull while my wife did not. Same phones purchased. Pretty much the same credit files.

So if you’re in the process of trying to get a mortgage, I’d say hold off or just buy the phone outright. Nobody at Apple will be able to tell you if you’ll get another credit pull and/or why. Not worth the risk if housing is on the line, IMO.
 
oh my. I’ve heard various different testimonies and experiences. It seems like it boiled down to they’ll pull your credit if they feel like it... I’ve been through the program since the first time they introduced it and upgrade every year, and never received an additional hard pull. But I want to be as safe as possible.

I wonder if it’s worth freezing my credit and then going through the process just in case. Since existing creditors can still soft pull your credit under that circumstance.
Yup, I thought about that too. Is freezing credit instant? I've never done it. I thought about some nightmare scenario where the mortgage lender asked me to unfreeze my credit and then it took too long (I read they have 3 days to unfreeze after your request) and I end up unintentionally delaying my closing.
 
There’s no rhyme or reason for the hard credit pulls for those already enrolled in the upgrade program. Last year I received yet another hard pull while my wife did not. Same phones purchased. Pretty much the same credit files.

So if you’re in the process of trying to get a mortgage, I’d say hold off or just buy the phone outright. Nobody at Apple will be able to tell you if you’ll get another credit pull and/or why. Not worth the risk if housing is on the line, IMO.

very sensible. But the Apple fanboy in me is screaming “5G,Pacific Blue, Surgical Grade Stainless Steel, MUST HAVE NOW”. 😭
 
  • Like
Reactions: UltimateSyn
Lol. Exact same situation here. I had a discussion about it with some other users and they said that once you are in the program they only do soft pulls, not hard. This is assuming that all of your payments for the program have always cleared. That lines up with our experience from last year. They do 'reserve the right' to do a hard pull though, which still worries me even if it seems to be highly unlikely.


Oh no. Guess I spoke too soon or they are changing policies up this year. Not good for us mortgage folks. Guess I'll be waiting for the Pro Max by a force of my hand. Have any of your payments for the program ever not cleared? Did your credit score (that they would've seen on the soft pull) drop drastically over the past year?

I just did my preapproval and immediately got the hard pull notification. I did my first IUP for the 6s...This was my first hard pull since that initial application. Not thrilled. Oh well...not much to be done about it now.
 
Yup, I thought about that too. Is freezing credit instant? I've never done it. I thought about some nightmare scenario where the mortgage lender asked me to unfreeze my credit and then it took too long (I read they have 3 days to unfreeze after your request) and I end up unintentionally delaying my closing.

As far as I know, you can do it on your Tranunion/Equifax/Experian account and it’s instant. Anyone who freeze/unfreeze their credit regularly feel free to chime in.

Existing creditors will still be able to access your credit report using soft pulls.
 
I just did my preapproval and immediately got the hard pull notification. I did my first IUP for the 6s...This was my first hard pull since that initial application. Not thrilled. Oh well...not much to be done about it now.
Same exact thing for me. First pull since 6s in 2015. Have been an active IUP member and upgrade every year on launch day. Not sure why this year, after 4 years without pulls, there is a pull.
 
Same exact thing for me. First pull since 6s in 2015. Have been an active IUP member and upgrade every year on launch day. Not sure why this year, after 4 years without pulls, there is a pull.
They may just have stricter lending practices with everything going on in the world? I don't know specifically what more they can access with a hard pull vs. soft pull, though. Maybe they're even going to start reporting these next loans to the credit bureaus. :(
 
I have enrolled iPhone 11 Pro and my monthly payments on 19th. Will I have to pay my October 19th payment even if I upgrade and pre order new 12 pro?
 
I have enrolled iPhone 11 Pro and my monthly payments on 19th. Will I have to pay my October 19th payment even if I upgrade and pre order new 12 pro?
Usually it will pause once the new pre-order has been ordered. If it does charge you, you will get a pro-rated refund after you trade in the device.
 
Well for those of you asking about hard credit pulls, this year for the first time since my first year, they did a hard credit pull on me. Not a big deal but my credit monitoring went off right away
 
This is my first time using the upgrade program that I enrolled in last October with my iPhone 11. I went through the pre-approval. So how does this work? When I receive the new phone, I send back my iPhone 11 or take it to the store? Then from there on, I just continue to pay the monthly payment with the contract being reset to two years?

they send you a prepaid special box with everything you need to send it back as a separate package.. usually comes a day or two after the phone.
 
Pre-approval complete for 12 Pro graphite 512GB. No hard pull. They're probably basing whether they do a hard pull on any big swings in debt-to-income ratio from prior approvals they have on file.
 
Last edited:
Usually it will pause once the new pre-order has been ordered. If it does charge you, you will get a pro-rated refund after you trade in the device.

Right. This is a good reminder. But since the ProMax is not avail for pre-order until later, and overall the launch is pushed, I guess we lose out on the additional months paid past 12. And then next year, we won't be able to upgrade until Oct/Nov again? So the iPhone launch cycle is now Oct/Nov? Otherwise, if it goes back to Sept launch, many of us will have to wait until 12 mo have been paid on the 12. boooooo.
 
Like every year, we get some who do get a hard pull, and while others do soft pull. I think I'll pass this iUP and just get the 12 Pro max outright and keep the 11 Pro max that on iUP until it's paid off in full.
 
This will be my 3rd upgrade in the program, and they have hard pulled our credit the last two times. We’re getting the Pro Max again, so we will wait to do pre-approval. Who knows.
 
Pre-approval complete for 12 Pro graphite 512GB. No hard pull. Are folks getting hard pulled going up in monthly payment amount? They're probably basing whether they do a hard pull on any big swings in debt-to-income ratio from prior approvals they have on file. Sometimes a few bucks can push it over the threshold.

I got hard pull, been in the program since it started, payment not going up. No debt ratio issues. Wonder if they do it every so many years. Seems like most of the folks getting hard pull have been in the program for years
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.