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What color and storage option are you getting?


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Phones still showing as shipping 9/21... 22 hours after orders went live. Are they really that well stocked/unordered, or is AT&T going to start bumping people? I’ve never seen such a ho-hum launch.
 
Question for those who got their iPhones on release day, when did you receive shipping confirmation? I have the first 2 emails, just wondering when they usually send out tracking confirmation email.

You received two emails I only received one that’s said thank you for your order. What does your second email say.
 
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I am in my brothers account and therefor emails will go to him. I will check in with him to see about any emails.

When do we have to pay the taxes on the device? I didn’t have to pay at the time of check out. Will it be on my next bill or is there an email I have to go through and pay the taxes that way?
 
You recereceived two emails I only received one that’s said thank you for your order. What does your second email say.
My 2nd is just confirming the order with price, and order number, with link to check order status.

You can check your order status on their website. If you have the order number that is.
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Phones still showing as shipping 9/21... 22 hours after orders went live. Are they really that well stocked/unordered, or is AT&T going to start bumping people? I’ve never seen such a ho-hum launch.
Mine says in progress for Sep 21 estimated delivery. SG 512GB XS Max.
 
You received two emails I only received one that’s said thank you for your order. What does your second email say.

The first email would have been the Thank You for your order email.

The second email, which I received about 25 minutes after I placed my preorder, show these details and the Expected delivery date of 9/21/2018.


Screen Shot 2018-09-15 at 2.43.44 AM.png

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Question for those who got their iPhones on release day, when did you receive shipping confirmation? I have the first 2 emails, just wondering when they usually send out tracking confirmation email.
This is a question with answers all over the place.

Some people get theirs in a couple of days with Preparing to ship.

Some people get theirs a day before or right up to the day of shipping.

And some people actually have not gotten their shipping emails and have had the phone delivered.

Looking back at last year's launch, I ordered on October 27, 2017. I didn't get an email shipping/tracking notice until November 2, 2017 which is one day before the November 3 launch date. Nothing in between and the phone was promptly delivered on time via FedEx @ 12:24pm.

My phone shipped from Fort Worth, TX and was probably here in the states a few weeks before I got it. It seems some people can run a reference number with UPS or FedEx and see their phones moving out of China if they aren't here already, which I did a few years ago with the 6s Plus, I think.
 
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I am a little skeptical of the ship date for all of the variants. Surely at least one variant has shipped. Worth noting is the vague disclaimer that ship dates are subject to change.

My order had some issue, so even though I ordered at 12 I had to call AT&T and the only way for the rep to fix my order was to cancel and resubmit. The rep did assure me that all pre orders would ship on 9/21, but I am just worried since I placed my order 4 hours later since I had to cancel the first order. At that point, Apple was already showing 9/28-10/5 estimates on their site for all of the Max models.

i had to do the same thing because my shipping address was wrong. i had to cancel and re order and it still tells me a 9/20 *delivery date
 
The first email would have been the Thank You for your order email.

The second email, which I received about 25 minutes after I placed my preorder, show these details and the Expected delivery date of 9/21/2018.


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[doublepost=1536994433][/doublepost]
This is a question with answers all over the place.

Some people get theirs in a couple of days with Preparing to ship.

Some people get theirs a day before or right up to the day of shipping.

And some people actually have not gotten their shipping emails and have had the phone delivered.

Looking back at last year's launch, I ordered on October 27, 2017. I didn't get an email shipping/tracking notice until November 2, 2017 which is one day before the November 3 launch date. Nothing in between and the phone was promptly delivered on time via FedEx @ 12:24pm.

My phone shipped from Fort Worth, TX and was probably here in the states a few weeks before I got it. It seems some people can run a reference number with UPS or FedEx and see their phones moving out of China if they aren't here already, which I did a few years ago with the 6s Plus, I think.
Yep these are the emails I got, first thank you, and then the 2nd one that the above poster posted.
 
Anyone who ordered through AT&T NOT currently have a 9/21 delivery date?
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2:03AM X Max 256 Silver in three minutes flat. Flawless execution......until I realized I never updated my address to my new one. AT&T won’t change it. Anyone have experience with this and can lend some advice?

you will have to cancel and make a brand new order. absolutely no exceptions
 

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Phones still showing as shipping 9/21... 22 hours after orders went live. Are they really that well stocked/unordered, or is AT&T going to start bumping people? I’ve never seen such a ho-hum launch.

X owners are not upgrading as anticipated. Vast majority are X to Xs Max only. 65% are waiting for the XR. 8/8+ upgrades still very strong. :apple:
 
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X owners are not upgrading as anticipated. Vast majority are X to Xs Max only. 65% are waiting for the XR. 8/8+ upgrades still very strong. :apple:
That's what I'm thinking, people with the X aren't upgrading, if they want a bigger X they are waiting for the XR, while I didn't upgrade in 2017, have had the 7+ since 2016, so this will 1. a different experience, as I wasn't a big fan of the notch in store, but the bigger Max may be a better fit, and 2 a bigger screen, biggest phone I've ever owned. Looking forward to it. Also I think I may finally get my iPhone on release day, which would be awesome, as I got my 7+ on the Tuesday after launch. I think a lot of people will be happy Friday when they get their XS Max.
 
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JUCJ85,
Based on past I would expect to receive the e-mail with the shipping confirmation sometime in the Monday to Wednesday time frame. This would depend on where your iPhone is currently at. In the past most have come from a warehouse in Memphis, TN, but also from warehouses in Texas and California.

As far as why the shipping dates have not shifted part of this may have to do with the cost of the iPhone X. I would guess that a lot of people who got the X decided, like me, to go the annual upgrade route. This has given Apple and AT&T a better picture of what the demand would be, and they prepared for it.
 
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JUCJ85,
Based on past I would expect to receive the e-mail with the shipping confirmation sometime in the Monday to Wednesday time frame. This would depend on where your iPhone is currently at. In the past most have come from a warehouse in Memphis, TN, but also from warehouses in Texas and California.

As far as why the shipping dates have not shifted part of this may have to do with the cost of the iPhone X. I would guess that a lot of people who got the X decided, like me, to go the annual upgrade route. This has given Apple and AT&T a better picture of what the demand would be, and they prepared for it.
Thanks, I just hope I do get my XS Max Friday.

I hope Apple got it right this time, making enough phones. But it seems people who got the X won't upgrade, unless they always upgrade each year, plus it's a tough pill to swallow to a yr after throwing down 1k to either have to sell it, or send it back if not paid in full, only to buy the new XS or XS Max.
 
ATT always slow than apple..>>

apple already prepare ship with same time preorder , kind dont like much about that little issue of att services
 
I think they start prepare ship this sunday >> ship go on monday >> so i will sign up pick up ups or fedex held my item on that time ••••

hope att work promise time for us :D
 
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I think they start prepare ship this sunday >> ship go on monday >> so i will sign up pick up ups or fedex held my item on that time ••••

hope att work promise time for us :D
I think this is too soon. Launch day is Friday. I wouldn't expect to see prepared for shipping until Wednesday
 
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I am in my brothers account and therefor emails will go to him. I will check in with him to see about any emails.

When do we have to pay the taxes on the device? I didn’t have to pay at the time of check out. Will it be on my next bill or is there an email I have to go through and pay the taxes that way?
I noticed this too- My confirmation email says $0.00 for taxes and all. Maybe it will be on our bill as I saw that was an option but the site was acting so odd I am not sure what to believe.... Have the 2 emails though and hoping to get it Friday
 
I noticed this too- My confirmation email says $0.00 for taxes and all. Maybe it will be on our bill as I saw that was an option but the site was acting so odd I am not sure what to believe.... Have the 2 emails though and hoping to get it Friday
Just an FYI. I was charged the taxes on a credit card I had on file about 5 1/2 hours after I placed my order.
 
Still wouldnt be surprised if you get it on the 21st. Sucks you got locked up in a website error but these things happen when there are so many people pinging a website. It wasn’t the Mac or Safari that caused the issue. Just the sites being hammered at once. Hopefully it works out for you but one things for sure. You so t have any trouble pre ordering the Note 10 since demand won’t be high.
Same thing happened to me. Got on Apples site and went through order as usual and got cannot process. Tried like 5 times and then just ordered it through AT&T. May have been something with At&t's servers because we both were trying the same phone as well....
 
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