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What color and storage option are you getting?


  • Total voters
    470

ScottNWDW

macrumors 65816
Jul 10, 2008
1,231
315
Orlando, Florida
Your credit card doesn't work and screws up the order and you are mad at AT&T? lols

My credit card worked fine, it was flagged by the fraud dept due to the charges that day. There was NO reason AT&T had to cancel my order while I was on the phone and then go through what they had me go through to re-do the order. All they had to do is re-submit the charge -OR- do what they said they would do on the chat 2 nights earlier after they reassured me everything was fine and bill it to my account.
[doublepost=1537290866][/doublepost]
That’s a pretty ruff experience. Sounds like you will still get your phone on Friday. You should be good. Seems like your bank was being overprotective. Better safe than sorry I guess. Good vibes to your phone arriving on Friday.
Yes, not mad at the bank, they were doing their job, for the most part. I was just upset at the hoops I had to go through with AT&T especially after them reassuring me on Friday Night that all was well. There was no reason to cancel one order and go through all that creating a new order. All they had to do is submit the sales tax charge to my bank again. The bank already gave the go-ahead.
 

Johndeere06

macrumors newbie
Sep 18, 2018
2
0
Wow. We ordered within seconds apart. I ordered at 2:04:49 CT.
[doublepost=1537285516][/doublepost]
I believe AT&T uses fedex and a signature IS required.
Every time I order from att. Once your address is verified with them. FedEx does not require signature
 

Bsadle1

macrumors member
Sep 13, 2016
48
16
For those who live in trustworthy neighborhoods and cannot be home during time of delivery. Use this signature authorization release form for FedEx. Remember, this is Att orders only, if you ordered from Apple, they ship UPS.

Just fill this out, leave instructions on where to leave it, stuck it to your front door and voila....problem solved.

http://www.fedex.com/downloads/my/forms/signaturerelease.pdf
 

Guda.FL

macrumors 6502
Sep 23, 2015
375
470
For those who live in trustworthy neighborhoods and cannot be home during time of delivery. Use this signature authorization release form for FedEx. Remember, this is Att orders only, if you ordered from Apple, they ship UPS.

Just fill this out, leave instructions on where to leave it, stuck it to your front door and voila....problem solved.

http://www.fedex.com/downloads/my/forms/signaturerelease.pdf

Specially in gated communities, my drivers leave pkgs in front, but we also have cameras all over the place, I thank them through the 2way speakers.
 

turkeylunchable

macrumors member
Sep 13, 2016
38
39
I got another e-mail today that told me to sign in and review my order summary and charges but it says they are down for maintenance.
 

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iphone1027

macrumors 6502
Jul 2, 2008
469
178
Every time I order from att. Once your address is verified with them. FedEx does not require signature
Weird. I ordered from AT&T about 4 yrs ago and the fedex guy asked me for a signature. Maybe things have changed since then.
[doublepost=1537293899][/doublepost]
I got another e-mail today that told me to sign in and review my order summary and charges but it says they are down for maintenance.
I received that email today at 4:48 am CT. Nice to see stuff is moving along.
 
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turkeylunchable

macrumors member
Sep 13, 2016
38
39
Weird. I ordered from AT&T about 4 yrs ago and the fedex guy asked me for a signature. Maybe things have changed since then.
[doublepost=1537293899][/doublepost]
I received that email today at 4:48 am CT. Nice to see stuff is moving along.

Was it the same order status as before pretty much? Still won't let me sign in
 

Jmacman78

macrumors 6502
Jan 7, 2007
392
110
Northwest, CT
After I told myself I wasn't going to upgrade. I broke down and ordered through ATT Premier, 64GB Space Gray Xs Max. I get a better deal through our company. I went from an 8 Plus to the X and it always felt like a downgrade in screen size. I want to get back to having a large screen phone, especially for work purposes. It's processing but says it will deliver by Friday so we'll see.
 
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iphone1027

macrumors 6502
Jul 2, 2008
469
178
Was it the same order status as before pretty much? Still won't let me sign in
No. It was more insight of the new bill, payment, how much the phone was costing, terms and conditions. It actually was a short email telling you to sign in and everything I mentioned was listed after signing into my account.
 

DS3aman

macrumors newbie
Sep 14, 2014
21
0
I ordered on a payment plan and I know that ATT wants to collect the sales tax up front. Anyone know how the taxes get paid? When I have purchased a phone in the store they usually collect same day.
 

Evangelistman

macrumors member
Sep 15, 2018
49
26
Springfield, MO
I ordered on a payment plan and I know that ATT wants to collect the sales tax up front. Anyone know how the taxes get paid? When I have purchased a phone in the store they usually collect same day.
In the past, I have always paid the taxes upfront. This year, when I ordered, there were no options to pay the taxes. I called AT&T and I was told the taxes would be added to my bill. I am expecting that to happen as my phone has gone to “preparing to ship”. Maybe that will be your experience as well.
 
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Sweetie0531

macrumors member
Jun 6, 2015
67
39
Tennessee
FINALLY!!!! :D:D:D

Order status:
Preparing to ship

We're working on your order, and we'll let you know once it's ready.

Delivery by date:
September 21, 2018

XS MAX 256gb Gold Originally ordered at 1:57 am 9/14.....AT&T issues had to cancel and reorder around 8:56 pm 9/14

Apple Watch 4 still show "in progress" :(
 

700-Grizz

macrumors 6502
Sep 9, 2010
493
90
ALASKA
Your credit card doesn't work and screws up the order and you are mad at AT&T? lols

RIGHT LMAO---not ATT fault AT all!!!
[doublepost=1537297704][/doublepost]I have never had to sign anything from UPS to get my phone--always been at my door! Shiyt if they had to wait and do that every house, nothing would get done on Iphone day!
 

CjonesHouston

macrumors 65816
Apr 29, 2015
1,186
804
Texas
FINALLY!!!! :D:D:D

Order status:
Preparing to ship

We're working on your order, and we'll let you know once it's ready.

Delivery by date:
September 21, 2018

XS MAX 256gb Gold Originally ordered at 1:57 am 9/14.....AT&T issues had to cancel and reorder around 8:56 pm 9/14

Apple Watch 4 still show "in progress" :(
Congrats.I had to cancel my first order too and place another for my iPhone Max. Later in the day. Due to AT&T issues. Mine is still processing.
 
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pst23

macrumors 6502a
Nov 29, 2015
838
482
FINALLY!!!! :D:D:D

Order status:
Preparing to ship

We're working on your order, and we'll let you know once it's ready.

Delivery by date:
September 21, 2018

XS MAX 256gb Gold Originally ordered at 1:57 am 9/14.....AT&T issues had to cancel and reorder around 8:56 pm 9/14

Apple Watch 4 still show "in progress" :(

My watch still says in progress..

Both phones say preparing to ship.
 

RGC1981

macrumors member
Sep 6, 2012
84
24
San Francisco, CA/Phoenix, AZ
Is it showing "In Process" or "Preparing for Shipment"?

"Preparing to ship"
[doublepost=1537302513][/doublepost]
I ordered on a payment plan and I know that ATT wants to collect the sales tax up front. Anyone know how the taxes get paid? When I have purchased a phone in the store they usually collect same day.

Depends how you order it. I did it though live chat and gave them my cc to pay taxes up front. They can also add it to the bill.
 

jw0286

macrumors newbie
Jun 6, 2015
15
17
Did any of you that had issues and had to cancel and reorder later in the day have your date slip? I got my reorder done around 5PM and my date for XSM SG 256 is Sept 24-Oct 1.
 

pst23

macrumors 6502a
Nov 29, 2015
838
482
Did any of you that had issues and had to cancel and reorder later in the day have your date slip? I got my reorder done around 5PM and my date for XSM SG 256 is Sept 24-Oct 1.
Never had to reorder
 
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