Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Carrier AT&T 2018 iPhone Pre-Order Thread

What color and storage option are you getting?

  • Total voters
    470
Both phones (XS Max 256, Space Gray) arrived at 3:04PM PST in San Diego, CA

No sig... heard the doorbell ring, came out half asleep to see the driver walking away... not sure how I feel about leaving $2500 worth of product outside, but what can you do? Good luck to everyone.
 
Last edited:
Got both 256 Max Gold’s and AW4. Loving them all haha!!

Good luck to the rest and see you next year...or next month for iPad Pro pre-order :D
 
5:45 here in Montana, still no iPhone. FedEx delivered a couch across the street earlier. Hoping the driver wasn’t pissed about the couch and forgot to deliver my phone. :(
 
When you go into an att store they tell you to call a 1-866 number. Because this is a online or over the phone order. Tells me a lot about who I’m dealing with. I’m glad everyone is getting their devices. Enjoy. But beware of being screwed by att preorder nightmare.

Avoid!!!! Apple from now on for me. I’ll wait until the store opens next time.

Preorder 9/14 1:54 am

reorder 9/14 7:00 pm

9/21 delivery

NO iPhone No tracking number no email no answers no help.
 
  • Like
Reactions: Cape Dave
FedEx came by my place at around 1pm pacific, but I wasn't home so they didn't leave it. They left a tag that says I can pick it up at FedEx after 6:30 pm. So I guess that's what I'm doing. The note said that the delivery location wasn't safe. I'm not mad just wish I'd known they wouldn't leave it.
 
  • Like
Reactions: Evangelistman and LegendReborn
ive been on the phone with ATT for like hours trying to get an answer. they don’t know why my phone wasn’t delivered and they can’t cancel the order until they receive back the iphone in their warehouse on the 26th!! this is absolutely ridiculous.

i am now on hold again. NEVER AGAIN ORDERING FROM ATT
 
My iPhone Xs Max was scheduled for delivery today by 2pm, so I took a day off from work and waited a few hours. I called fedex a few times but was hung up on several times, finally got someone on the phone at 6pm in Puerto Rico, they told me they had too many packages to deliver and that i would be getting mine on Monday, which isn't a big deal, my phone case arrives on the same day, just wish the tracking would have reflected the delay.
 
Last edited:
  • Like
Reactions: cristinax3211
Finally!

be34f1cd75c685e951524d2aece5fdd1.jpg
 
  • Like
Reactions: Ladyc0524, BrianSoCal and cristinax3211
Went to the AT&T store earlier to look at cases, they still had most models except the 512GBs in stock. Been a long time since I’ve seen so much inventory (6S?).
 
Anyone has problem activating the new phone? On the Activation website shows - status Activated and right after - "Activation Unsuccessful". Chat is busy. Tried to call - they told me to call tomorrow. Seriously??
 
Phone got delivered around 3pm CST. Really liking the huge screen — 512GB SG XS Max.
[doublepost=1537580303][/doublepost]
Barbariska said:
Anyone has problem activating the new phone? On the Activation website shows - status Activated and right after - "Activation Unsuccessful". Chat is busy. Tried to call - they told me to call tomorrow. Seriously??
Click to expand...

I had to activate on the website. I powered off and on — and I was good to go.
 
  • Like
Reactions: Ladyc0524
Came home and opened an empty box with a receipt inside. Thanks AT&T! Anyone see anything wrong here?

AT&T opened a case for me, I expect it was stolen in transit. Pretty bummed.
 
CjonesHouston said:
I can’t even cancel. I’ve tried.
[doublepost=1537569762][/doublepost]Why does att always say let me transfer you to the right department. Every time I call any department. I’ve been tranferesed to 6 different right departments.
Click to expand...
Go to an at&t store. Originally for this pre-order, I mistakenly got the gold. I cancelled the order but it didn’t reset my upgrade. After being put on hold to several departments for hours, the att store called tech help and I my upgrade was reset. Good luck!
[doublepost=1537583133][/doublepost]
CjonesHouston said:
When you go into an att store they tell you to call a 1-866 number. Because this is a online or over the phone order. Tells me a lot about who I’m dealing with. I’m glad everyone is getting their devices. Enjoy. But beware of being screwed by att preorder nightmare.

Avoid!!!! Apple from now on for me. I’ll wait until the store opens next time.

Preorder 9/14 1:54 am

reorder 9/14 7:00 pm

9/21 delivery

NO iPhone No tracking number no email no answers no help.
Click to expand...
Oh, I didn’t see you tried. Sorry! I’d go to another store with more helpful people. That sucks.
[doublepost=1537583164][/doublepost]
bpa1093 said:
Came home and opened an empty box with a receipt inside. Thanks AT&T! Anyone see anything wrong here?

AT&T opened a case for me, I expect it was stolen in transit. Pretty bummed.
Click to expand...
Damn! Sorry to hear this!
 
  • Like
Reactions: CjonesHouston
Can somebody tell me what’s the difference between the unlimited more plan vs unlimited more premium plan i see one says unlimited 4g lte and the other one says unlimited high speed data is there really a noticable difference for the extra $25 a month?
[doublepost=1537583760][/doublepost]
bpa1093 said:
Came home and opened an empty box with a receipt inside. Thanks AT&T! Anyone see anything wrong here?

AT&T opened a case for me, I expect it was stolen in transit. Pretty bummed.
Click to expand...

You received a box with no phone?
 
Barbariska said:
Anyone has problem activating the new phone? On the Activation website shows - status Activated and right after - "Activation Unsuccessful". Chat is busy. Tried to call - they told me to call tomorrow. Seriously??
Click to expand...

I had to go online to hit the activate button and then it still wouldn't work so I just toggled airplane mode and it worked.
 
I received my 256 XS Max space grey today.

I ordered last saturday and the site said 21st when I was ordering, but when I finished the e-mail confirmation later said it would be the 24th to the 31st.
 
  • Like
Reactions: JUCJ85
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back