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brianld

macrumors regular
Jul 8, 2008
191
130
Seattle
Can anyone else who did a trade-in through AT&T verify that their order confirmation email does not reflect the trade-in? Wanting to make sure my order isn’t messed up somehow.

E3CDAD6F-5576-457B-9DC2-ED4E134504AE.jpeg
 

majus

Contributor
Mar 25, 2004
485
433
Oklahoma City, OK
You got a delayed email? Which unit did you buy and when did you preorder if you don't mind me asking?
Yes. I ordered the 12 Pro, Pacific Blue, with 128GB, from AT&T. Preordered yesterday, early afternoon. It all fits with other sites reporting more delays for the Pro than other models.
 

Tinkspank

macrumors newbie
Sep 13, 2014
17
5
Can anyone else who did a trade-in through AT&T verify that their order confirmation email does not reflect the trade-in? Wanting to make sure my order isn’t messed up somehow.
Mine did not reflect any trade-in...
 

Compgeek

macrumors regular
Mar 19, 2013
108
7
I just spoke with an AT&T representative and was questioning them about my trade in credit for my XS, I am upgrading to 12 pro 128GB was told they will apply my $800 credit to my bill even though I don't have to trade my phone in because it is paid off we will see if this is true because I have talked to three different reps and get a different story every time I call in. This is an Premier order placed 10/16 with ship date 10-23/10-30
 

mattkwi

macrumors member
Sep 19, 2012
80
39
Massachusetts
Wow these forums are usually slammed and only on 7 pages this year. Much less demand. Did not order on pre-order day, although I was tempted to. Ended up upgrading my daughters iPhone X line in the end.

Ordered an iPhone 12 Pro 256g in Blue at 4:22p EST on 10/18. Website quoted Nov 9-16th ship dates.
 
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Inframan

macrumors 6502
Jan 18, 2013
342
129
Los Angeles, California
I preordered by iPhone 12 Pro Pacific Blue 512 From AT&T's website 5 mins before the preorder launched. I got a ship date of Nov 2 - Nov 9....Is there a chance this could be wrong or update and the phone will come sooner? Remember, I ordered from AT&T, no Apple.
 

Steviejobz

macrumors 68020
Jun 19, 2010
2,122
363
SoCal
Wow these forums are usually slammed and only on 7 pages this year. Much less demand. Did not order on pre-order day, although I was tempted to. Ended up upgrading my daughters iPhone X line in the end.

Ordered an iPhone 12 Pro 256g in Blue at 4:22p EST on 12/18. Website quoted Nov 9-16th ship dates.

I think no one using AT&T to order anymore. Apple.com thread is long and Tmobile has almost 30 pages.
 

BDwy27

macrumors regular
May 27, 2015
212
204
Ordered: 758am est graphite pro 128gb “in progress” with a delivery date “October 26- November 2nd” we will see if it updates to prep for shipping mon or Tuesday. I do have fed ex account hooked up and get notifications that I’m receiving a package once’s a label is made.
 

Steviejobz

macrumors 68020
Jun 19, 2010
2,122
363
SoCal
Ordered: 758am est graphite pro 128gb “in progress” with a delivery date “October 26- November 2nd” we will see if it updates to prep for shipping mon or Tuesday. I do have fed ex account hooked up and get notifications that I’m receiving a package once’s a label is made.

Same model. My order was 7:46am and I have same delivery dates. Either AT&T getting Pro models a few days late or they will update once supply starts to hit the US this week.
 
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DougN1

macrumors member
Mar 13, 2012
47
48
I’m thinking AT&T just set up auto responses with those “generic” dates and once they’ve sorted out all the pre-orders they will start updating with the real estimated (or actual) ship dates. This way they gave themselves plenty of time to get orders out if they were overwhelmed, but most will probably get them on launch day, and be happy they got it earlier than the estimated ship day. “Under promise and over deliver”
 
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Inframan

macrumors 6502
Jan 18, 2013
342
129
Los Angeles, California
I’m thinking AT&T just set up auto responses with those “generic” dates and once they’ve sorted out all the pre-orders they will start updating with the real estimated (or actual) ship dates. This way they gave themselves plenty of time to get orders out if they were overwhelmed, but most will probably get them on launch day, and be happy they got it earlier than the estimated ship day. “Under promise and over deliver”

That would seriously make me happy. Its the only thing Ive looked forward to this year!
 

rysmtihaz

macrumors regular
Jul 12, 2008
238
157
Brought 12 pro 126gb right at 8 est. Oct 26-Nov 2nd deliver range provided. Cancelled today and ordered through Apple for in store pick up on the 23rd.
 
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solarguy17

macrumors 6502a
Sep 10, 2007
738
183
I think no one using AT&T to order anymore. Apple.com thread is long and Tmobile has almost 30 pages.
I was switching carriers, when I tried to buy off the Apple app, it told me that I had to use the official site to process a new account order.
otherwise I would have used Apple.
 

bpeeps

Suspended
May 6, 2011
3,678
4,630
Why is the ATT thread the deadest preorder thread? This post would have 50 - 100 pages by now many years ago. So strange.
 
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