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Best Buy Pre Order for Series 4 Apple Watch?

44" aluminum SG with sport loop. No status change. Still shows "ships by 09/21". Seems the loop models are very limited as I can right now place an order for pickup tomorrow with the standard sport band.
 
My SS 40mm had a ship date of 10/2-10/5 from Apple and now is "Preparing to Ship". Glad I didn't cancel my order when I put in my BB order.
 
inter4ever said:
44" aluminum SG with sport loop. No status change. Still shows "ships by 09/21". Seems the loop models are very limited as I can right now place an order for pickup tomorrow with the standard sport band.
Click to expand...

I saw the same exact thing, and I’m in the same boat as you. Aluminum SG w/ sport loop, I hope we see movement by end of night. Did urs originally say delivers by 9/21? Mine did when I ordered , but changed to “we’ll ship it by 9/21”.
 
Thank you for choosing Best Buy, my name is ______. How may I assist you today?
20-Sep 04:58 PM
OBVIOUSLY I WILL NOT GET THIS ORDER TOMORROW AND WAS PLANNING TO BE OUT OF TOWN next week,can you please tell me when this order might ship??
20-Sep 04:59 PM
I am sorry to hear your order will be delayed. I'll be more than willing to assist you with your order.
20-Sep 05:00 PM
For verification purposes, can you provide me your phone number please?
20-Sep 05:00 PM

20-Sep 05:00 PM
Thank you for verifying your information Charles.
20-Sep 05:01 PM
I am checking your order now.
20-Sep 05:03 PM
thanks
20-Sep 05:04 PM
You're welcome.
20-Sep 05:04 PM
We understand how excited you are in getting your brand new Apple watch series 4. Orders for Shipping will be delivered 5 days after the release day or depending on the shipping method you selected when you placed the order.
20-Sep 05:05 PM
so,your're saying it will be SHIPPED tomorrow?
20-Sep 05:07 PM
Yes, if the manufacturer provides the inventory tomorrow we will ship the item immediately to you.
20-Sep 05:07 PM
IF?
20-Sep 05:08 PM
There are times when the manufacturer provides the inventory days before the release date in which retailers will be able to ship these orders early. There are also times when manufacturers sends the inventory to retailers on the release date itself. That is why we encourage that you check the status of your order online to get updates and to know if there are any changes.
20-Sep 05:08 PM
check every 15 minutes i think !!!
20-Sep 05:09 PM
I would highly suggest to keep an eye on your email for updates.
20-Sep 05:10 PM
ok
20-Sep 05:10 PM
 
chpthrll said:
Thank you for choosing Best Buy, my name is ______. How may I assist you today?
20-Sep 04:58 PM
OBVIOUSLY I WILL NOT GET THIS ORDER TOMORROW AND WAS PLANNING TO BE OUT OF TOWN next week,can you please tell me when this order might ship??
20-Sep 04:59 PM
I am sorry to hear your order will be delayed. I'll be more than willing to assist you with your order.
20-Sep 05:00 PM
For verification purposes, can you provide me your phone number please?
20-Sep 05:00 PM
706-945-4922
20-Sep 05:00 PM
Thank you for verifying your information Charles.
20-Sep 05:01 PM
I am checking your order now.
20-Sep 05:03 PM
thanks
20-Sep 05:04 PM
You're welcome.
20-Sep 05:04 PM
We understand how excited you are in getting your brand new Apple watch series 4. Orders for Shipping will be delivered 5 days after the release day or depending on the shipping method you selected when you placed the order.
20-Sep 05:05 PM
so,your're saying it will be SHIPPED tomorrow?
20-Sep 05:07 PM
Yes, if the manufacturer provides the inventory tomorrow we will ship the item immediately to you.
20-Sep 05:07 PM
IF?
20-Sep 05:08 PM
There are times when the manufacturer provides the inventory days before the release date in which retailers will be able to ship these orders early. There are also times when manufacturers sends the inventory to retailers on the release date itself. That is why we encourage that you check the status of your order online to get updates and to know if there are any changes.
20-Sep 05:08 PM
check every 15 minutes i think !!!
20-Sep 05:09 PM
I would highly suggest to keep an eye on your email for updates.
20-Sep 05:10 PM
ok
20-Sep 05:10 PM
Click to expand...
That’s BS, I didn’t even have an option to change shipping. Can’t believe they said deliver by 9/21 and pull this junk.
 
Just bugged them again. We'll frickin' see! (see sig for what I ordered)

As I've checked it here, great news! The estimated arrival date of your awesome item would be tomorrow, Chris! :)
Please do wait for the updated e-mail regarding the shipment of this item within today.
Most likely, the tracking number would be available within today.
Click to expand...
 
chrisdazzo said:
Just bugged them again. We'll frickin' see! (see sig for what I ordered)
Click to expand...
So I just chatted with them. Ordered a 44mm SS right after site went live and has always showed preordered and in progress and this is what they said.

I can see that you've pre-ordered Apple Apple Watch Series and it shows here that the item is shipped once available. Order will be fulfilled once item is released which as it shows online as Sept. 21. We highly suggest to check your e-mail from time to time for any updates and your online account to check on it's status.
20-Sep 04:30 PM
Ok so with your preorders they do not come on day of release?
20-Sep 04:31 PM
The "Get It By Date" when you placed the order is an estimated date. There are times when the manufacturer provides the inventory days before the release date in which retailers will be able to ship these orders early. There are also times when manufacturers sends the inventory to retailers on the release date itself. That is why we encourage that you check the status of your order online to get updates and to know if there are any changes.
20-Sep 04:33 PM
ok thank you
 
viperdriver1 said:
So I just chatted with them. Ordered a 44mm SS right after site went live and has always showed preordered and in progress and this is what they said.

I can see that you've pre-ordered Apple Apple Watch Series and it shows here that the item is shipped once available. Order will be fulfilled once item is released which as it shows online as Sept. 21. We highly suggest to check your e-mail from time to time for any updates and your online account to check on it's status.
20-Sep 04:30 PM
Ok so with your preorders they do not come on day of release?
20-Sep 04:31 PM
The "Get It By Date" when you placed the order is an estimated date. There are times when the manufacturer provides the inventory days before the release date in which retailers will be able to ship these orders early. There are also times when manufacturers sends the inventory to retailers on the release date itself. That is why we encourage that you check the status of your order online to get updates and to know if there are any changes.
20-Sep 04:33 PM
ok thank you
Click to expand...

thats exactly what they told me word for word
thats not good
 
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Ordered a 44mm space grey with black sport band, and a 40mm silver with white sport band by 10 minutes after launch time. Order page still says 'In progress'... no indication of shipping. Infuriating, but nothing I can do about it I guess. In the future, I'll just keep my business with Apple directly.
 
I've got a SBSS ordered with the "We'll ship it by Sept 21st" and "Pre-ordered" as the status. Best Buy uses your order number as reference for UPS. It's how I found out my Sony WH-1000XM3 headphones had shipped earlier this week before they updated the site to reflect it. They haven't charged my card or even made a label for my SBSS Apple Watch so it won't be coming tomorrow.

or Saturday, or Sunday. At best it will arrive next Tuesday/Wednesday if they make a label and get it on a truck tomorrow.

Anecdotally, I'm going to bet that my SBSS order from Best Buy and the 9/28-10/2 order I made on Apple.com that just went to "Preparing to ship" and already charged my card will arrive at either the same time, or my Apple order will arrive first since. Which would be ironic because I ordered Best Buy AFTER making the Apple.com order because it said it would be 1-2 weeks until it shipped, compared to Best Buy's "Release date" shipping promise.
 
Just did an online chat.... here is the result.

"
We received a notification or update from Apple sir that your order will be delayed. We will get you your watch as quickly as possible. Most of this product is already on its way to the stores and will be available this weekend. The 30 days in the email is an automatic message that is sent with any shipment delay. It does not reflect the time you should expect your Apple Watch. Your item's Get It By Date has been updated to (read Get It By Date if updated to 9/22 or later).
20-Sep 05:19 PM
I sincerely apologize sir. The delayed shipping date of your item is due to the in short supplies of the manufacturer of the Apple Watch which is Apple. Not only Best Buy experiencing delayed orders regarding on new Apple Watch series sir other resellers as well received notification from Apple for delayed stocks.
20-Sep 05:19 PM"


GRRRRRRRRRRR.
 
shaferz said:
Ordered a 44mm space grey with black sport band, and a 40mm silver with white sport band by 10 minutes after launch time. Order page still says 'In progress'... no indication of shipping. Infuriating, but nothing I can do about it I guess. In the future, I'll just keep my business with Apple directly.
Click to expand...

Couldn’t agree more. If it doesn’t come release day I’m done with BB.
 
I popped into my local store and chatted with a cell phone person. An apple rep happen to he there and said they got 5 total watches for release day. All gold. Wtf. I mentioned the pre order issues we have had and they both said it's not happening tomorrow. Best buy is back ordered from apple and said next week or the week after is best idea. Take all of it with grain of salt. It's a really big best buy and 5 watches???

Edit: 5 gold not good.
 
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mtulman1 said:
I popped into my local store and chatted with a cell phone person. An apple rep happen to he there and said they got 5 total watches for release day. All good. Wtf. I mentioned the pre order issues we have had and they both said it's not happening tomorrow. Best buy is back ordered from apple and said next week or the week after is best idea. Take all of it with grain of salt. It's a really big best buy and 5 watches???
Click to expand...
Im pissed they can just lie to us like that with no consequences. Giving us a guaranteed delivery date and yet they had no idea. Also, seems like the chat people are just an outsourced support telling us (well me at least) what I wanted to hear.
 
Crazy how most of us were not even charged yet. I only used best buy to keep my elite plus status balance and love the 12 month financing if I so choose to use it.
 
So my order won't ship and come tomorrow but Best Buy had it available for pick up tomorrow so I placed an order for pick up. Sport band not the sport loop I wanted but bands are cheap and I can't pick it up on the weekdays :(. Never buying from Best Buy again.
 
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