From the latest chat:
There are times when the manufacturer provides the inventory days before the release date in which retailers will be able to ship these orders early. There are also times when manufacturers sends the inventory to retailers on the release date itself. That is why we encourage that you check the status of your order online to get updates and to know if there are any changes.
22-Sep 12:06 PM
recieved order is what i have
22-Sep 12:07 PM
can you see any different
22-Sep 12:09 PM
I understand, I'm sorry for this happened. No worries we are currently working with Apple regarding on this, you will be getting the item 3 days from now.
22-Sep 12:09 PM
in progress on another page
22-Sep 12:10 PM
We really appreciate your patience, please do understand that item is now on high demand