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chpthrll

macrumors regular
Sep 19, 2015
151
70
Augusta,Ga
I should’ve known better than to preorder from Best Buy.

me too,look what they're saying now

We understand how excited you are in getting your brand new Apple Watch. Orders for Shipping will be delivered 5 days after the release day or depending on the shipping method you selected when you placed the order.
24-Sep 10:46 AM
that would be Wednesday,correct?!?!?!
24-Sep 10:47 AM
it was released on 9-21-18
24-Sep 10:47 AM
Yes, it was released on 9/21 (last Friday).
24-Sep 10:48 AM
so,i get it Wednesday?
24-Sep 10:48 AM
Since your order was on standard shipping, that is for 5 days from the release date. We suggest to check email then for the updates of the order and its shipping details then.
24-Sep 10:49 AM
what is my shipping method? don't think i had a choice
24-Sep 10:49 AM
Standard shipping.
24-Sep 10:50 AM
thats been my question all along ,never got any email about shipping or delivery!!!
24-Sep 10:50 AM
so it will be shipped the latest on 09/26/2018?
24-Sep 10:51 AM
Best Buy currently securing the inventory of the item and make sure that it will reach to all the customers on its promised date. Once it will be available, you'll be then notify via email. For standard shipping, it will be shipped 5 days after the released date.
24-Sep 10:52 AM
release date of product or release date of product to you?
24-Sep 10:53 AM
The release date (9/21) of the product as what schedule by Best Buy.
24-Sep 10:54 AM
 

Knowlege Bomb

macrumors G4
Feb 14, 2008
10,280
8,961
US
me too,look what they're saying now

We understand how excited you are in getting your brand new Apple Watch. Orders for Shipping will be delivered 5 days after the release day or depending on the shipping method you selected when you placed the order.
24-Sep 10:46 AM
that would be Wednesday,correct?!?!?!
24-Sep 10:47 AM
it was released on 9-21-18
24-Sep 10:47 AM
Yes, it was released on 9/21 (last Friday).
24-Sep 10:48 AM
so,i get it Wednesday?
24-Sep 10:48 AM
Since your order was on standard shipping, that is for 5 days from the release date. We suggest to check email then for the updates of the order and its shipping details then.
24-Sep 10:49 AM
what is my shipping method? don't think i had a choice
24-Sep 10:49 AM
Standard shipping.
24-Sep 10:50 AM
thats been my question all along ,never got any email about shipping or delivery!!!
24-Sep 10:50 AM
so it will be shipped the latest on 09/26/2018?
24-Sep 10:51 AM
Best Buy currently securing the inventory of the item and make sure that it will reach to all the customers on its promised date. Once it will be available, you'll be then notify via email. For standard shipping, it will be shipped 5 days after the released date.
24-Sep 10:52 AM
release date of product or release date of product to you?
24-Sep 10:53 AM
The release date (9/21) of the product as what schedule by Best Buy.
24-Sep 10:54 AM
Reading this poor representation of the English language is like nails on a chalkboard for me. These reps are not doing good things for Best Buy's reputation.
 

wfischer

macrumors newbie
Jun 27, 2018
8
2
Wisconsin
So, I did a preorder for pickup on Friday, and here it is Monday morning, 15 minutes after opening, and my store is still showing no inventory. Online says that I can get it shipped to me, arriving by Wednesday.

My question is, for people who have ordered online over the weekend, have they been getting shipping notifications confirming actual availability, or is it just more of the Best Buy mirage?
 
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HailstormX

Contributor
Nov 21, 2012
157
267
I feel bad for Best Buy store employees. It’s obviously a shortage from apple. The SS models dropped from launch day to 1-2 weeks after 10 mins on apple site. I’m guessing BB was expecting way more than they got if any at all.

I have called 1800my Best Buy and contacted bb over fb
They are trying (I did have a few people that didn’t have a clue. when that happened I asked for a supervisor). They offered to overnight me an aluminum model and would wave the shipping fees and extend the return policy till I got the SB SS 44 that I ordered.

They also took $80 off my order and called the local store and talked with the managers there about figuring something out. Idk how much more they could do with the tools they have. It sucks not having it at launch. But I feel they are making an effort to make it right. The Facebook page seemed to make that most effort.

I’m guessing the Best Buy corporate big wigs took an early day Friday and will have to deal with it today. Hopefully they do a gc thing like when they messed up series 2.

Like I said before I really think they are short on SS models. Makes sense why Verizon didn’t offer any preorders for those.
 

chpthrll

macrumors regular
Sep 19, 2015
151
70
Augusta,Ga
I feel bad for Best Buy store employees. It’s obviously a shortage from apple. The SS models dropped from launch day to 1-2 weeks after 10 mins on apple site. I’m guessing BB was expecting way more than they got if any at all.

I have called 1800my Best Buy and contacted bb over fb
They are trying (I did have a few people that didn’t have a clue. when that happened I asked for a supervisor). They offered to overnight me an aluminum model and would wave the shipping fees and extend the return policy till I got the SB SS 44 that I ordered.

They also took $80 off my order and called the local store and talked with the managers there about figuring something out. Idk how much more they could do with the tools they have. It sucks not having it at launch. But I feel they are making an effort to make it right. The Facebook page seemed to make that most effort.

I’m guessing the Best Buy corporate big wigs took an early day Friday and will have to deal with it today. Hopefully they do a gc thing like when they messed up series 2.

Like I said before I really think they are short on SS models. Makes sense why Verizon didn’t offer any preorders for those.



the reason i ordered from BB in the first place was verizon didn't have any available when pre-orders cranked,then on friday morn at 8 i ordered from BB,then they showed up on Verizon website,too late for me,Should have canceled the BB order,but thought i was getting in on the 21st. Never again
 

wfischer

macrumors newbie
Jun 27, 2018
8
2
Wisconsin
I feel bad for Best Buy store employees. It’s obviously a shortage from apple. The SS models dropped from launch day to 1-2 weeks after 10 mins on apple site. I’m guessing BB was expecting way more than they got if any at all.

I have called 1800my Best Buy and contacted bb over fb
They are trying (I did have a few people that didn’t have a clue. when that happened I asked for a supervisor). They offered to overnight me an aluminum model and would wave the shipping fees and extend the return policy till I got the SB SS 44 that I ordered.

They also took $80 off my order and called the local store and talked with the managers there about figuring something out. Idk how much more they could do with the tools they have. It sucks not having it at launch. But I feel they are making an effort to make it right. The Facebook page seemed to make that most effort.

I’m guessing the Best Buy corporate big wigs took an early day Friday and will have to deal with it today. Hopefully they do a gc thing like when they messed up series 2.

Like I said before I really think they are short on SS models. Makes sense why Verizon didn’t offer any preorders for those.
Yeah, when I went to the store on Friday they all were very apologetic, even though I knew they were at the mercy of apple/mgmt.
 

bobTX10

macrumors member
Jan 10, 2011
96
10
Ordered a SB SS with Milanese loop. Mine switched to “reserving item. Will let you know when it ships” sometime last week without a will ship by 9/21. Just called today and they said mine is already being prepared and waiting for carrier pick up with a promised delivery of tomorrow 9/25. None of this information reflected on the app or website. I hate that I had to call just to receive my update. Hopefully it’s all true and I receive it tomorrow!
 

tripleh3lix

macrumors 6502a
Jun 17, 2014
564
375
Ordered a SB SS with Milanese loop. Mine switched to “reserving item. Will let you know when it ships” sometime last week without a will ship by 9/21. Just called today and they said mine is already being prepared and waiting for carrier pick up with a promised delivery of tomorrow 9/25. None of this information reflected on the app or website. I hate that I had to call just to receive my update. Hopefully it’s all true and I receive it tomorrow!
I'm getting the same thing. I really hope it's true. I did the overnight option!
 

Knowlege Bomb

macrumors G4
Feb 14, 2008
10,280
8,961
US
I just watched FedEx drop off my SBSS 44 through my Nest Hello. Only four hours until I get to unbox!

At that point, I have roughly two weeks to decide if I'm going to keep the stainless or the space gray aluminum I picked up the other day.
 

meetsam23

macrumors 6502a
Sep 11, 2014
639
670
So, I did a preorder for pickup on Friday, and here it is Monday morning, 15 minutes after opening, and my store is still showing no inventory. Online says that I can get it shipped to me, arriving by Wednesday.

My question is, for people who have ordered online over the weekend, have they been getting shipping notifications confirming actual availability, or is it just more of the Best Buy mirage?
I did the same - preorder and pickup on 9/21 in local best buy.

But when I went to pickup my 44 mm watch and XS in apple store, I checked with them if they have stock of 40 mm. They had one and I got one. So good that I canceled the Best Buy order.

Check with your local Apple store if they have a stock!
 

wfischer

macrumors newbie
Jun 27, 2018
8
2
Wisconsin
I did the same - preorder and pickup on 9/21 in local best buy.

But when I went to pickup my 44 mm watch and XS in apple store, I checked with them if they have stock of 40 mm. They had one and I got one. So good that I canceled the Best Buy order.

Check with your local Apple store if they have a stock!
I wish I had a "local" Apple Store! Unf. I live in hicksville Wisconsin. I'm lucky I have "local" Best Buy (only 25 minutes away).

My Best Buy got a few 44mm SG's in over the weekend, but I really prefer the silver, and with something this expensive I'd rather wait for what I really want. As Tom Petty said, the waiting is the hardest part.
 

inter4ever

macrumors newbie
Mar 1, 2012
7
1
BB finally shipped my 44" SG w/ sport loop. Order was placed 3 hours after they started accepting orders. No delivery estimate yet as UPS has yet to receive the shipment record.
 

TitleistGolfer

macrumors regular
Sep 7, 2015
179
37
I wish I had a "local" Apple Store! Unf. I live in hicksville Wisconsin. I'm lucky I have "local" Best Buy (only 25 minutes away).

My Best Buy got a few 44mm SG's in over the weekend, but I really prefer the silver, and with something this expensive I'd rather wait for what I really want. As Tom Petty said, the waiting is the hardest part.

I’m in wisco as well. Haven’t seen any stainless at any Best Buy from Madison to Green Bay
[doublepost=1537818823][/doublepost]
BB finally shipped my 44" SG w/ sport loop. Order was placed 3 hours after they started accepting orders. No delivery estimate yet as UPS has yet to receive the shipment record.

That’s great! I placed my order for the same watch about 10 min after orders opened and my status is shipping delayed.
 

Knowlege Bomb

macrumors G4
Feb 14, 2008
10,280
8,961
US
Strange. I had the same experience in WI. Most mornings I would jump on Best Buy and Apple and check for stock and there was never anything available for stainless models.
 

mainer4101

macrumors member
Jun 19, 2013
94
33
I actually had a surprisingly pleasant experience ordering through Best Buy. Placed my order on Wednesday and it said it would be ready Friday, but knowing all the shipping issues and how popular the new watch would be I was preparing myself for no way would it be ready Friday. Got an email Friday morning, ready for pick up. Went in expecting a really long line. Nothing. Walked right up and had my watch in less than 5 minutes. I asked if they had been crazy today being launch day and he said 'not really, the Apple section has been but we have been pretty chill. Couple iPhone pick ups but you're the first watch." I was pretty shocked. Could have just been the location, being in Maine, and I am sure they stocked up on the lower end watches (I got the black aluminum). But upgrading from my series 0 this thing is pretty awesome!
 

joe8232

macrumors 6502
Jun 21, 2005
252
15
Just ordered the Space Grey 44mm Aluminium with black sports band - BB says it will arrive Thursday (27th)...fingers crossed!
 

Dolladollabill

macrumors member
Sep 10, 2016
87
53
I ordered a Gold Aluminum last Wednesday and got a delivery date of tomorrow (9/25) but my status still says "preparing" and I have no sign of shipping. :(

This is my first time ordering from Best Buy; is this normal?
 

TitleistGolfer

macrumors regular
Sep 7, 2015
179
37
Sam’s Club.com has almost every aluminum available for shipping.
[doublepost=1537823521][/doublepost]Obviously we are after the stainless :)
 
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chrisdazzo

macrumors 65816
Apr 11, 2006
1,204
1,493
Mountains
Following up on my journey... I pre-ordered from Best Buy within 8 minutes on 09/21 and expected delivery (per Best Buy) by the following Friday, 09/28. On Thursday 09/27 I cancelled and re-ordered for in-store pickup since the website said "available at [my local store] for pickup". Friday, then the weekend, comes and goes.

My order remained in progress through this morning. I called the local store today and despite their website saying "delivers by 09/28 or pick up on 09/26", they said they had no stock and "the website is probably best to go by".

Got my confirmation for in-store pickup a few minutes ago, guess stock is arriving! Woo! Hope y'all get yours soon.

27xhh7j.jpg
 
Last edited:

WLS

macrumors 65816
Jul 10, 2008
1,299
128
got my silver 40mm Aluminum in the early afternoon, thanks UPS for not making me wait until 7pm this time. Very happy with the size and to find that my steel Milanese loop fits easily over my fist with the extra 2 mm of length. The 40mm size is in a nice sweet spot for the average wrist from what I can tell.
 

wassup121

macrumors regular
Sep 10, 2010
135
34
i ordered a wifi 44mm AW 4 space gray yesterday, Sunday, and it will arrive Wednesday.
Also did preorder it originally on release date, but i now want the bigger size. Apple still shows October shipments. Just an FYI, people can get them faster from BB than Apple.
 
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