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HobbesInVA

macrumors 6502
Aug 29, 2018
374
512
Chesapeake, VA
Its looks to me like all SS models will not be in stores but shipped upon arrival to BB. So, anyone who bought SS should not expect delivery on Friday.
[doublepost=1537400368][/doublepost]

That was silly. BB is a premier reseller and they often get stock before other retailers. Since your switch to Apple did not improve your likely timeline it was a mistake to cancel. There is no principle here as even Apple can miss shipping dates, and has.

My actions may be silly. That's ok. :) My money, my choice. Best of luck to everyone getting their deliveries on release day.
 

buckca

macrumors newbie
Jul 13, 2010
7
5
My status also changed to preparing. Nothing available tracking wise from BB or UPS.
upload_2018-9-20_7-39-27.png
 

tsduke

macrumors regular
Oct 10, 2011
162
54
My preauth on my CC with BB dropped off as well, but today I see a charge for the AppleCare amount only on my CC. Mine is supposed to be available for pickup tomorrow.
 

chpthrll

macrumors regular
Sep 19, 2015
151
70
Augusta,Ga
I see that you have placed Apple Apple Watch Series 4 GPS + Cellular 44mm Stainless Steel Case with Milanese Loop Stainless Steel.
20-Sep 08:50 AM
The estimated arrival date is 09/21/2018. Hope you enjoy the product.
[doublepost=1537448046][/doublepost]
I see that you have placed Apple Apple Watch Series 4 GPS + Cellular 44mm Stainless Steel Case with Milanese Loop Stainless Steel.
20-Sep 08:50 AM
The estimated arrival date is 09/21/2018. Hope you enjoy the product.

first good news yet
 

buckca

macrumors newbie
Jul 13, 2010
7
5
I'm almost positive when I first ordered mine it said deliver by 9/21. Then status changed to we will ship it by 9/21 since I ordered. Did yours say "we will ship it by 9/21" before the preparing status showed up?
Did your originally say 9/21 or we'll let you know?

Sorry if you have already answered

Mine used to say "Get it by 9/21"
 
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michaelrmcneill

macrumors newbie
Oct 13, 2015
16
6
My card has officially been charged and my order is now in the "Preparing" phase. I also no longer have the option to press the "Cancel Item" button, so hopefully this is a good sign.
 

chrisdazzo

macrumors 65816
Apr 11, 2006
1,209
1,497
Mountains
Current status on BB.com still says "Pre-ordered".

Just got off customer chat with Best Buy (right side, little blue box "(?) Help" and "Chat with an Expert") and they said, "it will be shipped to you on 09/21". When I pressed for more information re: receiving it on the same day, I was told, "Yes, it will be shipped to you on the release date that is 09/21. Be rest assured, we will take care of this for you and you will receive the order on 09/21" (emphasis mine).

Correction: top-most status says "In Progress" (next to order date), lower says "Pre-ordered" (green line).
 
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pjacob123

macrumors member
May 11, 2015
78
36
CT
Current status on BB.com still says "Pre-ordered".

Just got off customer chat with Best Buy (right side, little blue box "(?) Help" and "Chat with an Expert") and they said, "it will be shipped to you on 09/21". When I pressed for more information re: receiving it on the same day, I was told, "Yes, it will be shipped to you on the release date that is 09/21. Be rest assured, we will take care of this for you and you will receive the order on 09/21" (emphasis mine).
I kinda feel bad for the support people. They are probably getting the same question over and over. All because Best Buy's site isn't more transparent...
 

tommyboy9996

macrumors 6502
Aug 21, 2009
364
210
NJ - Ocean County
Mine used to say "Get it by 9/21"

Thanks. I actually just contacted BB through the chat and they first told me here it shows it's set to ship 9/21 w/ standard shipping and should take 3-5 days and theres a chance you may get it 9/21. I said wait a minute, when I ordered it said it would deliver by 9/21 and now you are telling me I won't get it until the following week or later? If that's the case I'm extremely dissatisfied and need this fixed. The person stated ok I will go into the order and make sure you receive it on release day 9/21 and gave me a reference number. I asked two different times, so I will definitely receive my order by 9/21 and they said yes each time. Do I believe them? Not sure, but hope it's true as I took the day off to be home for both my XS Max 512GB (bought from Verizon) and AWS4. Guess I'll be stalking my order status throughout the day lol.
 

Diana Prince

macrumors regular
Oct 11, 2011
105
46
I originally pre-ordered w/ Apple on launch day. There was a disaster of my cc fraud detection going off due to Apple accidentally charging three watches. I was so frustrated I canceled the order with Apple. I happen to be in BB later that day and asked about pre-orders. They took my pre-order for a SB Aluminum 44mm for pick up in store on 9/21. I received an email confirming the order. Although I haven’t received a pick up email yet, my order status recently changed to “estimated pickup date 9/20.”

I have never pre-ordered anything from BB before. At the time of pre-order the reps commented that they had not had as many pre-orders as past AW launches and all and all there wasn’t much chatter about it. I suspect most people will be able to get their orders on launch.
 

TitleistGolfer

macrumors regular
Sep 7, 2015
179
37
Thanks. I actually just contacted BB through the chat and they first told me here it shows it's set to ship 9/21 w/ standard shipping and should take 3-5 days and theres a chance you may get it 9/21. I said wait a minute, when I ordered it said it would deliver by 9/21 and now you are telling me I won't get it until the following week or later? If that's the case I'm extremely dissatisfied and need this fixed. The person stated ok I will go into the order and make sure you receive it on release day 9/21 and gave me a reference number. I asked two different times, so I will definitely receive my order by 9/21 and they said yes each time. Do I believe them? Not sure, but hope it's true as I took the day off to be home for both my XS Max 512GB (bought from Verizon) and AWS4. Guess I'll be stalking my order status throughout the day lol.

Not that i don’t believe you, I just don’t believe Best Buy. Hard to believe a chat person can alter an order like that
[doublepost=1537452577][/doublepost]There is no question my order went from get it by 9/21 to ship by 9/21

Best Buy has been known to screw up preorders. This happened with a prior Apple Watch release and they issued off cards for the screw up
 

Avenger

macrumors 6502a
Sep 20, 2007
825
186
My order just shipped 10 minutes ago. No tracking info showing in UPS yet. It is a 44mm gold aluminum with pink sand sports band. It said before I should get it by the 21st.
 

Lancetx

macrumors 68000
Aug 11, 2003
1,991
619
Mine too has updated from Pre-Ordered to "Preparing" and I no longer have the option to cancel. It still says "Get it by Fri, September 21" so at least things now appear to be moving along.
 
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HueBon

macrumors member
Mar 1, 2018
32
12
I ordered from Apple 2 hrs into preorder phase with estimated delivery middle of October. Ordered through BB yesterday for in-store pickup and it says they will have it Friday Sept 21. Paypal already shows the charge by BB. While the apple charge shows as pending. Hope that is good news for the BB purchase.

Edit: Got 44 Aluminum Sport Model
 

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kodos

macrumors 6502
May 1, 2010
427
1,051
No movement on my SS 40mm Milanese Loop BB order. Just says "Status: Pre-Ordered". I ordered it within 15 minutes of the preorder going live. I also have an order from Apple that says Oct 2-5. Looks like they are going to be really slow getting SS orders out. Oh well, my wife will have to enjoy her new iPhone XS MAX in the meantime. She is switching from Android so it will be a little learning curve. Hope that tides her over!
 
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