So I was at the Apple Store. They change the whole display, is nothing special for them.
It cost's 600Eur with tax, but I'm in warranty time..
It cost's 600Eur with tax, but I'm in warranty time..
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
#Bluish Spots# Please Check the screen of your MacBook Pro 2016, 2017, 2018
- Thread starter XianquanShi
- Start date
- Sort by reaction score
This exact thing happened to me in December 2018 for my 2017 MacBook Pro non-touch bar. (https://forums.macrumors.com/threads/2017-macbook-pro-ntb-blue-screen-smudges.2160524/)
When asking the Apple store tech what caused this, she asked me if I walked around with my laptop screen open. Apparently, the display cable is so thin that by moving the laptop and/or applying pressure near the back side of the hinge, the display cable gets damaged which causes the blue discoloration.
Regardless, the whole screen was replaced. Thankfully I had a warranty extension through my credit card company so the total cost was $0 to me.
This purported etiology doesn't make a whole lot of sense to me. Personally, I think it is due to an overheating problem in clamshell mode as others have described.
At any rate – just wanted to put my $0.02 in and share one more case of this problem. This generation of MacBooks is a joke.
When asking the Apple store tech what caused this, she asked me if I walked around with my laptop screen open. Apparently, the display cable is so thin that by moving the laptop and/or applying pressure near the back side of the hinge, the display cable gets damaged which causes the blue discoloration.
Regardless, the whole screen was replaced. Thankfully I had a warranty extension through my credit card company so the total cost was $0 to me.
This purported etiology doesn't make a whole lot of sense to me. Personally, I think it is due to an overheating problem in clamshell mode as others have described.
At any rate – just wanted to put my $0.02 in and share one more case of this problem. This generation of MacBooks is a joke.
Just want to chime in here. I had this exact problem with my 2017 15" MBP. They replaced it with a 2018 15" MBP. This week I noticed the same problem again. I mainly use in clamshell.
I have 2 blue circles on my screen. It's out of warranty but I purchased it on my Barclays Apple Rewards card so hopefully they extended warranty on the card will cover it.
Mine also growing larger, since I use my macbook pro for work daily, I will set up appointment to fix it during Christmas.
I've been having the same issue with my 2016 Macbook pro 15" ever since I purchased it. I've had to replace the screen twice under Apple care. It would have cost me $1600 CAD if not for the Apple care; that's more than half the value of this thing.
My theory, that it seems no one has proposed so far, is that the blue spots are cause by a chemical reaction between the polymer of the screen and the acidic sweat residue from the hands on the body of the Macbook, when the Macbook is closed. The screen would be very close to the keyboard in the clam shell state, and it could also be that the heat from the machine is able to vaporize some of the sweat residue, exacberating the problem. Therefore, the hotter the Macbook is while running in clam shell and the greater amount of sweat residue left on the keyboard and body of the Macbook, the greater the chemical reaction and the more intense blue discoloration radiating out from the highest concentration of sweat residue locations.
Each time the issue has shown up, the blue spots have CONSISTENTLY been in the same locations that correlate to where my right and left palms rest, with more minor blue spots being in areas that are touched more frequently, such as the space bar and other locations. After the last repair and screen replacement, I purchased a screen protector for my Macbook, not because I touch the screen frequently, but to see if the screen protector could provide some kind of physical barrier between the sweat residue and the polymer of the screen. It has now been 7 months since the last repair (as of this writing) and I am experiencing blue spots AGAIN for the 3rd time. I hope that they are only on the screen protector and that I will be able to remove the protector and have a beautiful uniform screen again, but I fear the chemical reactions could have penetrated the screen protector and reacted with the original display on my Macbook. I'm going to remove the screen protector soon and do a comparison (between screen protector on and screen protector off) to see if it has solved my issue. I'll provide an update with my results.
My theory, that it seems no one has proposed so far, is that the blue spots are cause by a chemical reaction between the polymer of the screen and the acidic sweat residue from the hands on the body of the Macbook, when the Macbook is closed. The screen would be very close to the keyboard in the clam shell state, and it could also be that the heat from the machine is able to vaporize some of the sweat residue, exacberating the problem. Therefore, the hotter the Macbook is while running in clam shell and the greater amount of sweat residue left on the keyboard and body of the Macbook, the greater the chemical reaction and the more intense blue discoloration radiating out from the highest concentration of sweat residue locations.
Each time the issue has shown up, the blue spots have CONSISTENTLY been in the same locations that correlate to where my right and left palms rest, with more minor blue spots being in areas that are touched more frequently, such as the space bar and other locations. After the last repair and screen replacement, I purchased a screen protector for my Macbook, not because I touch the screen frequently, but to see if the screen protector could provide some kind of physical barrier between the sweat residue and the polymer of the screen. It has now been 7 months since the last repair (as of this writing) and I am experiencing blue spots AGAIN for the 3rd time. I hope that they are only on the screen protector and that I will be able to remove the protector and have a beautiful uniform screen again, but I fear the chemical reactions could have penetrated the screen protector and reacted with the original display on my Macbook. I'm going to remove the screen protector soon and do a comparison (between screen protector on and screen protector off) to see if it has solved my issue. I'll provide an update with my results.
Hello!
That is quite a nice theory, but here are several thoughts...
1. Why does this problem occur on relatively "new" macbook models (2016+) only?
2. Screen protector is usually quite thick (~1mm, I suppose). It should definitely slow the process of screen degrading or even stop it completely. But you say it does not.
3. I have two Macbook PROs (2016 15 & PRO 2018 13): My 15 inch operates in clamshell mode most of time. It has HUGE bluish spots on the screen. On the other side, my 13 inch operates in normal mode (no clamshell at all) and it has ZERO blue spots.
4. One more thing... If you put a bit of pressure on your screen you will probably see exactly the same bluish lightning/spot for a second at the point of pressure.
Went to the apple store and was told that repair takes $680 plus tax. I called the apple support afterwards and reported this as a common issue. Will see if anything happens with the repair and exchange programs (which is unlikely in short term)..
The same thing happened to my Pro 15' 2017, just two weeks after the warranty expired. I have had this issue 3 times now on my Pro 15' 2018. I've had it for 10 months and it's been in service for a month in total. I think it's unacceptable. What is more, this forces me to buy extended warranty for 330 pounds, as the screen becomes faulty every 2 months. As this has been an ongoing issue since 2016, it is really sad that Apple hasn't done anything about the issue, especially given the high price tag.
Apple repaired my 2017 display with same issue 3 months out of warranty. now about 6 months later after repair, my new display is doing it again!!!
Luckily, I bought the Macbook Pro in China; Chinese Customer Protection Law renews the two-year warranty of the replaced main components of a PC every time a replacement happens. Yesterday, I got my second-time replaced Macbook. I will update if the problem occurs again!
why is there no repair program for this issue. it seems to be global...
[automerge]1583695228[/automerge]
and yes. no warranty so the cost would be on me