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gal24

macrumors regular
Jun 20, 2009
110
10
Got a 4 am message this morning of an emergency situation in Concord. Now a new status @ 14:25???? today (it's 14:00 as I write this) saying "We currently have the package. The receiver requested clearance by a non-UPS broker ..." Tracking is probably messed up.

Just got delivery of two S5 Apple Watches so not on that truck.

Not pushing the panic button yet since we're in Mississauga and assume there will be more deliveries today.

Anyone else in the same boat.
Also to Mississauga,last scan was the emergency situation/:
 

john991

macrumors 68040
Sep 30, 2014
3,947
2,613
Great White North - aka Canada
For the record, I've experienced almost this exact sequence of events in the past. Scheduled delivery for launch day Friday, come Friday and delivery updated to the Monday but still received that Friday; no tracking update other than a destination scan at Concord. I'm confident mine will arrive today without an 'out for delivery' status change so I wouldn't worry if you're in a similar situation.

Delivering to Richmond Hill.

I’m in Richmond Hill and had hit and misses with UPS. Last year it was delivered on the Monday. So let’s hope, we are so close to Concord we could go and pick it up faster! :)
 

habs0nut

macrumors newbie
Dec 23, 2014
19
17
Just spoke to UPS and was given a load of BS about how it wasn’t cleared through customs even though there was something about customs clearance at 2am this morning. He told me that I won’t be getting it till Monday now because they missed the noon cut off and that it’s Apple’s fault. He was giving me a lot of attitude when I was asking how their tracking system is showing a time stamp in the future. When I asked to speak to a supervisor, he said he’d transfer me to one but they would only tell me the same thing. I said that was fine, I could tell them about his attitude. He hung up on me.
 
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PMehta

macrumors regular
Oct 30, 2012
128
2
Anyone in Oakville get the "Delay: Emergency Situation or Weather Situation" message and get their delivery?
 

obargy

macrumors regular
May 6, 2016
205
185
🇨🇦
"Out for delivery" on UPS My Choice page but no updates in detailed tracking records... UPS really gives misleading infoso_O

1569004413441.png


1569004445989.png
 

Nimoy

macrumors 6502
Apr 18, 2010
317
972
No idea what this means...

"We currently have the package. The receiver requested clearance by a non-UPS broker. / As requested, the package was transferred to a Free Trade Zone or a non-UPS broker."
 

torontoapple

macrumors regular
Mar 24, 2015
119
149
UPS just delivered the goods here in Vaughan
 

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pducharme

macrumors regular
Oct 8, 2014
152
93
Sherbrooke, QC
"Out for delivery" on UPS My Choice page but no updates in detailed tracking records... UPS really gives misleading infoso_O

View attachment 860927

View attachment 860928

At least yours says "Out for Delivery" on myChoice. Here is what mine says on MyChoice :

My Choice.png


And on the Tracking Number itself :

Tracking Details | UPS 2019-09-20 11-14-03.png

[automerge]1569005068[/automerge]
"Out for delivery" on UPS My Choice page but no updates in detailed tracking records... UPS really gives misleading infoso_O

View attachment 860927

View attachment 860928

At least yours says "Out for Delivery" on myChoice. Here is what mine says on MyChoice :

My Choice.png


And on the Tracking Number itself :

Tracking Details | UPS 2019-09-20 11-14-03.png
 

cipher29

macrumors regular
Mar 6, 2009
248
306
In Edmonton.. Mine shows an arrival scan in Calgary @ 7:40 AM this morning.. Still shows to be delivered today, but I'm highly doubtful...
 

XavierScott

macrumors member
Sep 14, 2016
74
50
Mine says "In Transit" and "Estimated Time: by End of Day" ... I mean there's still 3-4 hours left but I'm hoping it comes through today.
 

Selcher

macrumors regular
Sep 7, 2017
199
153
Canada
It's Lachine, man... that's where tracking goes to die... Once mine hit Lachine, delivery added 12 days on!

I could walk to Montreal and back before UPS gets it to me...
 
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Reactions: obargy

obargy

macrumors regular
May 6, 2016
205
185
🇨🇦
At least yours says "Out for Delivery" on myChoice. Here is what mine says on MyChoice :

View attachment 860948

And on the Tracking Number itself :

View attachment 860949
[automerge]1569005068[/automerge]


At least yours says "Out for Delivery" on myChoice. Here is what mine says on MyChoice :

View attachment 860948

And on the Tracking Number itself :

View attachment 860949

Finger crossed ??? hope for a delivery today!

Next time will defiantly opt for an in-store pickup ?
 

Jeff Flowerday

macrumors 6502
Aug 23, 2007
304
104
Calgary, AB
No idea what this means...

"We currently have the package. The receiver requested clearance by a non-UPS broker. / As requested, the package was transferred to a Free Trade Zone or a non-UPS broker."

UPS has a 3rd party brokerage on file for you. It has been passed to them for clearance. If this is actually the case you will be charged a brokerage fee by this broker.
 

pducharme

macrumors regular
Oct 8, 2014
152
93
Sherbrooke, QC
UPS has a 3rd party brokerage on file for you. It has been passed to them for clearance. If this is actually the case you will be charged a brokerage fee by this broker.

I never was charged anything when ordering from Apple.ca and a 3rd party broker was involved. I think Apple covers this.
[automerge]1569006103[/automerge]
Even that would worth it! ;) Waiting for delivery is just stressful o_O

Yes, sure if I knew they were screwing me over again this year, I would have drove to the store ;) Last change is trying to get a friend working as a delivery man for UPS in my city to let me get it today at the CC if it ever arrive from the La Chine "Hold".
 
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Nimoy

macrumors 6502
Apr 18, 2010
317
972
UPS has a 3rd party brokerage on file for you. It has been passed to them for clearance. If this is actually the case you will be charged a brokerage fee by this broker.

Thanks. This is a mistake on their part. I live in downtown Toronto. There's no reason for any of this. I called UPS and they told me I'm not getting it today.
 

pducharme

macrumors regular
Oct 8, 2014
152
93
Sherbrooke, QC
Called UPS. They confirmed it is still in LaChine awaiting Customs since 8:09 (rescanned 11:07) and won’t be delivered today. My UPS delivery friend said the same, still not in my city :/. So see you all monday.
 
  • Wow
Reactions: obargy
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