I wanted to follow-up on my post with some important additional information that I hope someone will find helpful. For the past few days I have been pointing the finger at CalDigit for the kernel panic issues I have been having.
I have been in conversation with the company's CEO and I am very pleased at the level of assistance he has provided me. I was told that Caldigit support was backlogged from the holidays and that is most likely the reason why they went silent about this issue. However, the CEO has been in constant contact with me to examine the kernel pack issue including looking at my crash log.
I believe he MAY have found the root cause of the problem. I say that tentatively because a kernel panic could happen in the next few minutes. However, one has not happened since I applied the fix that he recommended:
It seems like ADGUARD could have been the culprit.
The issue also could have involved disconnecting the MBP while the lid was closed.
Will keep an eye on things and let all of you know how this workaround is progressing.
I have been in conversation with the company's CEO and I am very pleased at the level of assistance he has provided me. I was told that Caldigit support was backlogged from the holidays and that is most likely the reason why they went silent about this issue. However, the CEO has been in constant contact with me to examine the kernel pack issue including looking at my crash log.
I believe he MAY have found the root cause of the problem. I say that tentatively because a kernel panic could happen in the next few minutes. However, one has not happened since I applied the fix that he recommended:
As far as your kernel panic,
A Few suggestions-
1. Have you checked with Adguard to see if they have newer driver release? If not, we suggest you remove that software temporarily from your system. They have some information on their site - https://adguard.com/en/removal.html
If you still run into panic issue, please send off the logs, we can help to investigate.
2. When you un-dock or re-dock, please make sure your Mac’s lid is open before undocking or redocking.
For example:
To Un-dock: With the lid open, unplug the Thunderbolt cable. Then close lid.
To Re-dock: Open lid first, then connect the Thunderbolt cable to re-dock.
Through our repetitive tests, we’ve found this habit of sequence would greatly reduce panic issues.
We believe it’s probably related to the GPU or Intel CPU. We need more time to investigate the issues and will submit our final findings to Apple.
It seems like ADGUARD could have been the culprit.
The issue also could have involved disconnecting the MBP while the lid was closed.
Will keep an eye on things and let all of you know how this workaround is progressing.