My brother in law is flying on the 14th. to Trinidad to sail with us for three weeks. He was to take the 17" with him. Now that's out of the question. Try explaining this to a rep. Very apologetic not offering ANY information until you push a bit. "Some" are backordered (ha ha) When I told him ALL were backordered he said yes they told him a part was not delivered on time. "No, I don't know which part but please let me find out for you" Three minutes later after being on hold he mentioned he could not get a hold of anyone at the factory (yeah right). BUT it will DEFINATELY before the 15th. So here you have it. I will wait till Friday and see if any are shipped, if not I am forced to cancel which in turn will speed up someone else's order.