The jumper settings won't make a huge difference, but disconnecting all four jumpers will mean that only the low frequency speaker will be connected, which is sure to be 4 ohms so if it still fails like that then a test with 8 ohm speakers, connected with all 4 jumpers removed (or no crossover at all) would be the next thing.
I wouldn't have thought the supply voltage makes much difference, as all the various boards all work at 12v for the backlight, and 5v/3.3v for all the IC's on the board.
Only the USB-C PD charging circuit uses 20v, and that produces no heat if it's unused, or not there...
The main video driver chip on the all these boards can go up to 65ºC before there is an overheat situation, but that is too hot for sustained use.
Several previous builders have fitted a fan to blow air over the heatsink.
I fitted a proper fan exhaust system for my R1811 build, which runs at very low speed, and I never feel any warmth whatsoever on the case exterior or air vent.
The screen panel in front of the board is about 2º C warmer than the edge of the screen.
Hopefully some of the other readers here who use a T18 board at 12v, like
@jag001, would tell their experience.