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Archer1440

Suspended
Mar 10, 2012
730
302
USA
“Perspective” means having been around long enough to remember what a few people said at every single iOS revision starting from before it was even called iOS. Guess what? Nothing new here. Same type of complaints from the same type of people.
 

LinearX

macrumors newbie
Nov 17, 2017
18
12
“Perspective” means having been around long enough to remember what a few people said at every single iOS revision starting from before it was even called iOS. Guess what? Nothing new here. Same type of complaints from the same type of people.

I see. Well, I guess you can also say it is "Perspective" to have been around long enough to remember that, not a few, but a lot of people will always defend whatever things Apple does, and "attack" those that do not. So, also, nothing new here. Same type of attitude from the same type of people.

Anyway, I guess we will not agree on this and it is fine. You have the right to demand whatever you want and to agree with whatever Apple does, if you like. I will not call you or the people that always defend Apple Fanboy nut cases for that.
 

44267547

Cancelled
Jul 12, 2016
37,642
42,495
Anyway, I may be just pissed because of my several bad experiences, but what I read in internet and talking to people seems to confirm that Apple is raising their prices proportionally to their decrease in quality control. And I find this really upsetting and insulting from the customer point of view.

Respectfully, I completely disagree with the bolded in your statement. That's called logical fallacy. Just because what you read on the Internet And talk to others around you, does not indicate (Or 'Confirm') anything of Apple "Lowering" their quality standards. I could make the same argument that all of my Apple devices have been stellar in quality since owning them, and I purchase Apple products across the board and Have had zero issues with my Apple Watches, iPads, iPhones, AirPods, Macs, etc.

You can choose what you want to believe, but clearly you're experiences is not that of everybody else's. I understand you're upset as you said in your post, but it seems you're putting emotion over logic with a statement like that. Furthermore, there is no evidence to know Apple has lowered their quality standards just because what you deem necessary to believe of a tech forum. The argument goes both ways.

For the record, this is not me defending Apple just because of what you said. I'm defending Apple-based of my own experiences to know but they have not lowered their quality standards. And I have enough involvement with Apple to say that with having plenty of experience with their devices.

Lastly, if everything was perfectly fine with your devices and someone else was complaining, you likely wouldn't see it as Apple has quality standards. Its because you're experiencing defective products, it changes your view point because you're upset, in which case you're using emotion to vent your frustration, but don't interject other anecdotal experiences on the Internet/others around you to make a statement that "Apple is raising the prices proportionally to decrease in quality." There is no validity behind that statement, and quite frankly, you have no metric proving otherwise.
 

LinearX

macrumors newbie
Nov 17, 2017
18
12
Respectfully, I completely disagree with the bolded in your statement. That's called logical fallacy. Just because what you read on the Internet And talk to others around you, does not indicate (Or 'Confirm') anything of Apple "Lowering" their quality standards. I could make the same argument that all of my Apple devices have been stellar in quality since owning them, and I purchase Apple products across the board and Have had zero issues with my Apple Watches, iPads, iPhones, AirPods, Macs, etc.

You can choose what you want to believe, but clearly you're experiences is not that of everybody else's. I understand you're upset as you said in your post, but it seems you're putting emotion over logic with a statement like that. Furthermore, there is no evidence to know Apple has lowered their quality standards just because what you deem necessary to believe of a tech forum. The argument goes both ways.

For the record, this is not me defending Apple just because of what you said. I'm defending Apple-based of my own experiences to know but they have not lowered their quality standards. And I have enough involvement with Apple to say that with having plenty of experience with their devices.

Lastly, if everything was perfectly fine with your devices and someone else was complaining, you likely wouldn't see it as Apple has quality standards. Its because you're experiencing defective products, it changes your view point because you're upset, in which case you're using emotion to vent your frustration, but don't interject other anecdotal experiences on the Internet/others around you to make a statement that "Apple is raising the prices proportionally to decrease in quality." There is no validity behind that statement, and quite frankly, you have no metric proving otherwise.

First, there is no logical fallacy because I did not say "confirm" but "seems to confirm", which indicates my perception of the issue, not an absolute statement. I agree though I could have phrased this better.

There is obviously no way for any of us to know whether QC has increased, decreased or maintained. But we can make guesses from ours and others experiences. In this regard, it is not the fact that I read complaints on internet or when I talk to others, but the fact that such complains keep increasing. You can argue it is because Apple is reaching a larger market. That would be a valid point, as it is harder to maintain the same QC when you scale as massively as Apple is doing. The problem is that with a larger expansion has come also a steady increase in prices. If that would have been invested in maintaining a decent QC both effects would approximately balance each other. That was not the case in my opinion and why, again in my opinion, "Apple is raising the prices proportionally to the decrease in quality.". Because problems seem to increase proportionally with the market expansion. This is my metric. Again, it is very difficult to quantify this, and it is my perception. I am not trying to convincing anyone.

Third, the previous statement about internet and other people was to indicate that my observations are not restricted to my personal experiences. Those upset me, yes. Because, if the QC was indeed decent, the repeated coincidence of "bad" devices across different product would be very small. And the probability that many other people (as many as there seem to be) have the very same issue, would be negligible. So no, I am not putting emotions over logic. I am upset because the logic tells me that what is happening to me and other would be extremely unlikely if things where done properly.

Finally, you say that you could reverse all the statements and, that since all your product are fine then the QC is fine, and also that the argument about what internet "says" can go both ways. That is not true. Your case and those of people saying their products are fine should be the norm. The statements cannot be reversed, because the probability of having an ok product and one that is not are not comparable, with the latter supposedly being much much smaller than the former. Of course, one has to take into account that people that are happy do not complain, so internet gives a louder voice to those that have problems. But, still, the problem is that I observe an increase of these kind of complaints.

Anyway, I am glad that all your Apple product do not have any problems. That is the way they are supposed to be. I wish I could enjoy them as much, because, QC aside, I have always been quite happy with the user experience with the products.
 

44267547

Cancelled
Jul 12, 2016
37,642
42,495
There is obviously no way for any of us to know whether QC has increased, decreased or maintained. But we can make guesses from ours and others experiences. In this regard, it is not the fact that I read complaints on internet or when I talk to others, but the fact that such complains keep increasing. You can argue it is because Apple is reaching a larger market. That would be a valid point, as it is harder to maintain the same QC when you scale as massively as Apple is doing. The problem is that with a larger expansion has come also a steady increase in prices. If that would have been invested in maintaining a decent QC both effects would approximately balance each other. That was not the case in my opinion and why, again in my opinion, "Apple is raising the prices proportionally to the decrease in quality.". Because problems seem to increase proportionally with the market expansion. This is my metric. Again, it is very difficult to quantify this, and it is my perception. I am not trying to convincing anyone..

The reality is, it's difficult to have a positive outlook when you do pay a lot of money for something when your expectations are not met, given that Apple charges a premium for almost every piece of hardware they have. And I will say, although there is no way to really know how to determine quality control, in today's age of communication, the only real way to hear others experiences is through tech forums on the Internet. So I do agree that there has to be some way to communicate other issues experiences by consumers congregating on a tech forum.

The one thing I will say about Apple though, is their customer service is rated at the top for a reason. If there's something that isn't going right in your experience and or your purchases, they like feedback from customers knowing exactly what their thoughts are. So I would not hesitate to at least reach out to them if you think something doesn't seem what it should be. Hopefully any issues with your hardware you have will be rectified by Apple one way or the other.
 
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LinearX

macrumors newbie
Nov 17, 2017
18
12
The one thing I will say about Apple though, is their customer service is rated at the top for a reason. If there's something that isn't going right in your experience and or your purchases, they like feedback from customers knowing exactly what their thoughts are. So I would not hesitate to at least reach out to them if you think something doesn't seem what it should be. Hopefully any issues with your hardware you have will be rectified by Apple one way or the other.

On that we fully agree. It is, in general, the best customer service in the industry. No question about this. In my case, unfortunately, I'm tired of playing the lottery, so I settled down with something that I think is far from perfect, just out of pure frustration and fear to get something worse. Which I think bring us back to the original point :p Anyway, Applecare will take care of it if things get worse down the road.
 

appleincognito

macrumors 6502
Dec 11, 2014
429
92
Can confirm I have received another which seems to be free from dust, and other defects, aside from a slight pinkish hue around the screen; but I'm content.
 

texasstar1981

macrumors regular
May 4, 2015
112
57
A $1,000+ phone should NOT have a human hair (as in my case) or large fibers under the camera lense cover. Period. A tiny spec of dust is something else - but longer fibers or hair ... hell no.
 
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44267547

Cancelled
Jul 12, 2016
37,642
42,495
Okay so I’m still wondering how does a speck even effect pictures. Seriously?

The reality in most cases is those minuscule pieces of dust do not affect photographs, unless there directly in front of the camera lens. For those who actually look for these defects, it's just annoying to them and they're not content knowingly Apples expectations as it is. That's why they go through the exchange process, because once they see it, they won't stop thinking about it.
 
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michael31986

macrumors 601
Jul 11, 2008
4,589
704
The reality in most cases is those minuscule pieces of dust do not affect photographs, unless there directly in front of the camera lens. For those who actually look for these defects, it's just annoying to them and they're not content knowingly Apples expectations as it is. That's why they go through the exchange process, because once they see it, they won't stop thinking about it.
good to know! i keep reading that is the case, so i guess i should not worry. People here cause me more OCD since i feel it affects pictures, but no one here has said it has. just that they hate it.
 
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michael31986

macrumors 601
Jul 11, 2008
4,589
704
I took a picture. Anyone see the spec on the right side of the bottom camera?
 

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ac921ol

macrumors 6502
Feb 1, 2011
330
108
Lucky me, I don’t have anything. I’ll check the wife’s phone when she gets home. Just got my phone yesterday from att.
 

maxwellr

macrumors newbie
Nov 3, 2012
7
0
My replacement had a speck as well and I wanted another replacement. Then the store manager said 'take it or leave it'. When I asked about 'dust resistance' he said he didn't know about such thing. LOL.
 

michael31986

macrumors 601
Jul 11, 2008
4,589
704
dont worry about it man.every single iphone since iphone 4 to X i owned have dust in the camera lens non of them affected my pictures.my ocd too but no other way around it
Yea it’s the ocd in me. I’m assuming I would definitely know if it affected my pictures too. In the sun light it looks much more noticeable
 
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