Considering my first foldable. My main phobia is breaking the screen and having to wait on repairs. What is everyone's experience with getting the screen fixed at authorized repair centers? Google and Samsung both offer repairs at Asurion's uBreakiFix as a walk-in and there are three in my area. Anybody here ever use them? Is it same day?
No issue to report when I had the Fold 4, didn’t need any service support (bought at launch… had it for about 2 years).
But with the Fold 2, I had a dead pixel right in the middle of the crease… so I decided to take it up to Samsung Store to get it repaired. In my area, there’s a few uBreakiFix stores… but only two official Samsung Stores (one is fairly close and the other one is quite a distance away).
And if I’m not mistaken, I believe I tried a uBreakiFix store…. But they didn’t have any panels to do a same day repair. They could have taken it and send it off for a repair…. But I preferred same day. My situation was kind of different… because prior to this dead pixel issue, I had a cracked glass back. I was intended on placing a dBrand skin on it… but never got around to it.
They have a ”one free repair screen” policy for the Galaxy Fold within the one year warranty, so I could have paid nothing for the repair. But Samsung took the opportunity to fix the glass back and repair the front screen, this way I’d keep “one free repair screen” if something was ever to happen. I still had to pay $99 for glass back repair.