From Apple Support: sorry, Its not Push..no fix comings

[Adult Human]

Take a step back

And look how fantastic the ability to have up to date information every fifteen minutes without any effort from the user. It really is awesome and I am perfectly pleased with MobileMe. In case some of you haven't noticed, every new generation of devices or technology addresses the needs of the previous generation. Does anyone believe that instant updates for all devices won't be the status quo in a matter of time?

As far as Apple goes, there will always be a certain number of customers that will be unhappy. Hyper nerds, tech geeks, run of the mill s**theads and A**holes, they will complain no matter what. Why waste time dealing with someone that simply will not be satisfied?

Not having to start iTunes every time I want to sync my calendars is reason enough to love MobileMe.

Grow up, get some perspective.

 

[macDonalds]

Before everybody gets all excited about email being pushed to your iPhone, do a little test. I have always had amy 1st gen phone set to manual email checking, and my battery would last on average about 3-4 days with light use. Since I updated to 2.0 and set email to use Push, I get less than a day. I just set it back to manual and will see how long it lasts. If Push means my battery life goes from 3-4 days down to under a day, I think I can live without it.

Has amy called and asked for her phone back yet?

Sorry, I couldn't resist.

 

[fdot]

http://support.apple.com/kb/TS1155

If you select "Automatically", changes made on your computer may not immediately sync to MobileMe.

 

[jdeitch]

I completely agree. The video clearly implied that all operations were push.

And let's be honest, we all thought that, didn't we? We were all lead to believe by the video that everything would be instantly pushed. That's what sold it for me. And now many users have paid money on the basis of that information.

Now it turns out that users find that many operations do not push instantly, as was implied by the video. If it's not a current fault or something, then at least one of the apparent push operations on the video must have been a faked sync.

If this is true, it's really very shameful for Apple.

It's not just in the video, it is cleary stated on the MobileMe Features page. Read the text under "Push email. Push contacts, Push calendar."
http://www.apple.com/mobileme/features/

Personally, I think they planned to push everything, but haven't gotten it to work yet.

 

[jc1350]

If your business emails are that time sensitive, then it sounds like you need to purchase an Exchange service.

MobileMe is "Exchange for the rest of us," not "Exchange for the small business person."

to add to what your typed, I would say email should never be "critical." The very nature of email could delay reception by days. I've used email enough since 1992 to see email message get delivered sometimes more than a week late. You have no control over what systems the message passes through between sender and receiver and if any of those systems have a problem, that could delay the message (I'm referencing Internet email, btw, not email to people on the same email server/cluster).

 

[FoxyApple]

Reread the parts YOU bolded. THE CLOUD is what pushes everything to all of your devices. It clearly states, you make a change on your device (i.e., your Mac) THE CLOUD pushes it to all other devices. And the part about not having to wait for it [again, THE CLOUD] or remember to do anything such as docking or syncing, again, true. Once it's in the Cloud, it will be pushed to all devices. Nothing misleading here, works exactly as they state it and if you all are reading more into it, then that's your problem, just don't buy it. Simple as that.

Works exactly as I understood it and I am enjoying the benefits of it.

ok i got mobileme up an running (sort of) when you say cloud what do you mean? if i log into mobile me web page, anything i do there changes on my iphone within 5 minutes.
email is finally pushing.

so is there a cloud gui or is it just what we are calling the mobile me?

 

[chris3g]

I think part of the answer here is your network setup. I never see Push to my Mac for Bookmarks, Cals or Contacts but there are no external ports directed to my Mac even Back To My Mac in MobileMe prefs stats I need to use a router that supports NAT-PMP or UPnP.

What is your setup like?

i believe this is the reason it works for some people and not for others. I have mobileme-to-mac push working on 2 macs and i've noticed a number of uPnP entries in my router for both IP addresses.

 

[SlapMonkey]

It's not just in the video, it is cleary stated on the MobileMe Features page. Read the text under "Push email. Push contacts, Push calendar."
http://www.apple.com/mobileme/features/

Personally, I think they planned to push everything, but haven't gotten it to work yet.

Yes, exactly, read your own attachment, THE CLOUD will push email, contacts and calendar to all of your devices and that is EXACTLY how it is working. People here are complaining that a change they make on their Mac isn't automatically "pushed" to the Cloud, but Apple doesn't state that it works this way ANYWHERE. People are just assuming it should. But once it's in the Cloud, it DOES get pushed to all devices.

ok i got mobileme up an running (sort of) when you say cloud what do you mean? if i log into mobile me web page, anything i do there changes on my iphone within 5 minutes.
email is finally pushing.

so is there a cloud gui or is it just what we are calling the mobile me?

The Cloud is the MoblieMe "exchange" server whose frontend (for users) is the me.com web interface. Anything changed in this Cloud (server/ web interface) is pushed. Anything changed on your Mac or PC must be synced up to this Cloud and the Cloud will push to your iPhone and any other devices without you having to "sync" those devices.

And for me, anything I change at me.com (email, contacts, calendar) gets pushed instantly to my iPhone (not 5 minutes, not even more than 5 seconds), so make sure you have your iPhone set to Push and not Fetch.

 

[fdot]

why cant we change it so that your comp syncs every 5 minutes?

 

[FoxyApple]

Yes, exactly, read your own attachment, THE CLOUD will push email, contacts and calendar to all of your devices and that is EXACTLY how it is working. People here are complaining that a change they make on their Mac isn't automatically "pushed" to the Cloud, but Apple doesn't state that it works this way ANYWHERE. People are just assuming it should. But once it's in the Cloud, it DOES get pushed to all devices.



The Cloud is the MoblieMe "exchange" server whose frontend (for users) is the me.com web interface. Anything changed in this Cloud (server, web interface) is pushed. Anything changed on your Mac or PC must be synced up to this Cloud and the Cloud will push to your iPhone and any other devices without you having to "sync" those devices.

THanks for the info.

 

[clevin]

The Cloud is the MoblieMe "exchange" server whose frontend (for users) is the me.com web interface. Anything changed in this Cloud (server, web interface) is pushed. Anything changed on your Mac or PC must be synced up to this Cloud and the Cloud will push to your iPhone and any other devices without you having to "sync" those devices.

then how did so many users got wrong impression?

I guess its apple's PR misled people, thats apple's own fault, can't blame users.

 

[SlapMonkey]

then how did so many users got wrong impression?

I guess its apple's PR misled people, thats apple's own fault, can't blame users.

Sure you can blame the [ignorant] users... why did so many people vote for George Bush a second time when he was clearly wrong the first time around?

You guys have all the data in front of you and yet you are reading way more into it than what it actually says. Talk about wishful thinking; at least a couple of times here I've seen people quote the Apple site saying "The Cloud Pushes to All Devices" and then the user here says, "See it clearly states I can push my Mac to all devices with out syncing!" No it doesn't! It clearly states that the Cloud does the pushing. Period.

 

[CrazEtooN]

There was no false advertising. Go watch the WWDC unveiling and then go watch the walk through video. Watch them closely.

I want you to come back and tell me a time point during either video where they say that data is pushed from a desktop/laptop computer to the Cloud. If you actually listen to it all, you won't be able to find such a time because it was never said.

The only true push that was spoken about was FROM the CLOUD down to the desktop, and between the iPhone and the Cloud. They never actually said there is push from a desktop UP to the Cloud.

Even when they talk about making changes on the desktop, they simply say that the changes will also be "sent" to the cloud and pushed to other devices. They didn't say it would be pushed to the cloud, they said it would be pushed FROM the cloud. See the difference?

Now, reference what was said in the video to your real usage...

-Make a change on the iPhone and it pushes within seconds to the Cloud.
-Make a change on the Cloud and it pushes within seconds to the iPhone and to your desktop/laptop. (This is still sporadic with desktop/laptops, but I attribute that to it being so new. I have changed calendar entries and had them instantly show up on my desktop, but I have also changed them and had them show up 10 minutes later. Because it has shown up instantly, my better sense tells me that once the kinks are worked out over the next few weeks, this will be the norm)
-Make a change to a contact or calendar on your desktop, and it will go up to the Cloud on a schedule, however, once it hits the cloud, it instantly pushes to your iPhone, or OTHER desktop/laptop.

Aside from a few minor interface bugs that are most likely going to be worked out, everything I have experienced has been the same as what was demoed and advertised.

I think some of you are really making mountains out of molehills.

 

[clevin]

Sure you can blame the [ignorant] users... why did so many people vote for George Bush a second time when he was clearly wrong the first time around?

Well, so you blame "ignorant voters" rather than misleading campaign of GOP? Glad to know that.

You can't do nothing with end users, what you can do is try to be clear and honest and help them make right choices even when they are "ignorant", like google, like mozilla, like Ubuntu, like KDE, like Unix, like W3C.

What you don't do, is to try every possible way to take advantage of the end-users "ignorant". Thats just low. And thats what apple did.

 

[chris3g]

it just seems like a such a trivial thing to add. A small update to ical and address book that triggers a sync whenever a change is made is all that is really needed. Being that apple didn't do this, i wonder if they have some other plan to be implemented later for the desktop apps?

 

[fdot]

yeah snow leopard...
cant we do this ourselves?

 

[jdeitch]

Auto Updating

Yes, exactly, read your own attachment, THE CLOUD will push email, contacts and calendar to all of your devices and that is EXACTLY how it is working. People here are complaining that a change they make on their Mac isn't automatically "pushed" to the Cloud, but Apple doesn't state that it works this way ANYWHERE. People are just assuming it should. But once it's in the Cloud, it DOES get pushed to all devices.



The Cloud is the MoblieMe "exchange" server whose frontend (for users) is the me.com web interface. Anything changed in this Cloud (server/ web interface) is pushed. Anything changed on your Mac or PC must be synced up to this Cloud and the Cloud will push to your iPhone and any other devices without you having to "sync" those devices.

And for me, anything I change at me.com (email, contacts, calendar) gets pushed instantly to my iPhone (not 5 minutes, not even more than 5 seconds), so make sure you have your iPhone set to Push and not Fetch.

It seems pretty clear to me:

 

[michaelsaxon]

For the last few days, I've thought the service was just buggy. I've been putting test calendar events in with my MBP and MP and waiting for an update on my iPhone... nothing... then I mess with sync setting... nothing...

Definitely not what I perceived to be the case from the Keynote and the web site.

 

[fdot]

it works fine
awesome i never have to plug my phone in.... awesome

http://www.youtube.com/watch?v=F3gbHL65N3g

 

[SlapMonkey]

It seems pretty clear to me:

Exactly what I've been saying:

"When you make a change on one device THE CLOUD updates the others. Push happens automatically, instantly and continuously."

Why is that so difficult for people to understand? Why are they reading it as "If I make a change on my Mac, it should push to the Cloud instantly." It doesn't say that AT ALL! The Cloud does the Pushing to the devices instantly.

Let me spell it out one more time since there is obviously a major comprehension problem on this forum:

"When you make a change on one device THE CLOUD, NOT THE MAC, updates the other devices VIA PUSH, FROM THE CLOUD!" "Push happens automatically, instantly and continuously FROM THE CLOUD!!! NOT THE MAC!"

 

[danny_w]

Exactly what I've been saying:

"When you make a change on one device THE CLOUD updates the others." [via push] "Push happens automatically, instantly and continuously."

Why is that so difficult for people to understand? Why are they reading it as "If I make a change on my Mac, it should push to the Cloud instantly." It doesn't say that AT ALL! The Cloud does the Pushing to the devices instantly.

Let me spell it out one more time since there is obviously a major comprehension problem on this forum:

"When you make a change on one device THE CLOUD, NOT THE MAC, updates the other devices." "Push happens automatically, instantly and continuously FROM THE CLOUD!!! NOT THE MAC!"

This is certainly one way to look at it, but the CLOUD is NOT the only think that pushes, so your constantly bringing this up is fruitless. Make a change on the iPhone and it PUSHES TO THE CLOUD. All we are saying is that if the iPhone PUSHES, why can't the desktop (with considerably more power and not relying on a puny battery) PUSH?

 

[SlapMonkey]

This is certainly one way to look at it, but the CLOUD is NOT the only think that pushes, so your constantly bringing this up is fruitless. Make a change on the iPhone and it PUSHES TO THE CLOUD. All we are saying is that if the iPhone PUSHES, why can't the desktop (with considerably more power and not relying on a puny battery) PUSH?

Wrong! Not one way to look at it, the verbatim and factual way. And that's not all that people are saying. I am specifically quoting those who are quoting Apple, then completely interpreting it wrong.

Again, Apple site says:

"When you make a change on one device THE CLOUD updates the others. Push happens automatically, instantly and continuously."

Some of you guys are reading it as:

"When I make a change on my Mac it should instantly push to the Cloud."

That's like saying if Apple printed: "1+1=2" you guys would complain "Apple promised us 4 items, a 1 a + another 1 and an =, so why do we only get 2 when we should be getting 4!"

 

[jdeitch]

Exactly what I've been saying:

"When you make a change on one device THE CLOUD updates the others. Push happens automatically, instantly and continuously."

Why is that so difficult for people to understand? Why are they reading it as "If I make a change on my Mac, it should push to the Cloud instantly." It doesn't say that AT ALL! The Cloud does the Pushing to the devices instantly.

Let me spell it out one more time since there is obviously a major comprehension problem on this forum:

"When you make a change on one device THE CLOUD, NOT THE MAC, updates the other devices VIA PUSH, FROM THE CLOUD!" "Push happens automatically, instantly and continuously FROM THE CLOUD!!! NOT THE MAC!"

Yes, it is perfectly clear that the cloud pushes changes to the other devices. However if the cloud is going to "automatically, instantly and continuously" push a change made on one device to the others, the cloud itself would have to be updated "automatically, instantly and continuously" whenever a change is made.

 

[danny_w]

Wrong! Not one way to look at it, the verbatim and factual way. And that's not all that people are saying. I am specifically quoting those who are quoting Apple, then completely interpreting it wrong.

Again, Apple site says:

"When you make a change on one device THE CLOUD updates the others. Push happens automatically, instantly and continuously."

Some of you guys are reading it as:

"When I make a change on my Mac it should instantly push to the Cloud."

That's like saying if Apple printed: "1+1=2" you guys would complain "Apple promised us 4 items, a 1 a + another 1 and an +, so why do we only get 2 when we should be getting 4!"

Just calm down and think reasonably for a second. When you make a change on the iPhone it appears in the CLOUD and on your desktop. Certainly the CLOUD pushed it to the desktop, but where did it get the data to push? The CLOUD did not PUSH the data from the iPhone to the CLOUD (maybe it PULLED it?). You are categorically stating that only the CLOUD pushes, which is just simply not correct.

 

[SlapMonkey]

Just calm down and think reasonably for a second. When you make a change on the iPhone it appears in the CLOUD and on your desktop. Certainly the CLOUD pushed it to the desktop, but where did it get the data to push? The CLOUD did not PUSH the data from the iPhone to the CLOUD (maybe it PULLED it?). You are categorically stating that only the CLOUD pushes, which is just simply not correct.

No, again, try to comprehend; I am not categorically stating or saying anything, I am quoting Apple's site and saying that there is no false advertising going on here. They [Apple] states that the Cloud does the instant Pushing. People here are complaining that the Mac doesn't instantly push and are calling it false advertising... and I am saying these ignorant users have a major comprehension problem. That's all I'm saying.

The fact that the iPhone is pushing to the Cloud may be an unexpected added bonus, but that's not what I am talking about here. And I am perfectly calm and reasonable, but obviously had to write some sections in large and bold print to help people comprehend what they have missed over and over again.