Phones Galaxy Note 7

[fischersd]

I would think they record each battery serial pair with each phone.

I'm just guessing here though.

Battery manufacturers would need to provide a scanning mechanism to record the battery serial - given how low the cost is for their product, this would be prohibitive.
What companies do that manufacture products such as this is record the batch information from their suppliers for each production run - that way if issues are identified with batches from their suppliers, they can identify which of their production batches they were incorporated - and print out reports of the shipments and the list of serial number for the customers (typically carriers) to run with.
If there's actually a direct retail customer to manufacturer relationship, you'd also be able to generate those reports and automate mailings to the customers.

 

[jamezr]

The vast majority can actually do some math. Samsung isn't selling a lot of high end phones, but dozens and dozens of cases like this on the firs few weeks, before another expansion means that we could easily have hundreds and hundreds of issues like these, that are dangerous, in the next few years of Note7 usage.

Heck, it could be exponencial., or maybe all damaged batteries already exploded. But one has to have an agenda to not realize the danger. Why the hell would anyone think that the vast majority of batteries aren't affected, in some way? Maybe the issues would never trigger a reaction.

All we know is that the same supplier was responsible for all batteries. All we know is that in the first weeks, where Samsung only sold 2 million phones (US, UK, SK, etc.), dozens and dozens of dangerous situations already took place.

One has to be a massive apologist to say "kudos Samsung" for being forced to deal with this in the first place. At least, all of their control and quality testing department is insanely incompetent.

So, not only does the note7 lag and is the slowest of any current flagship, it can also make you warm in your trip. Enjoy it. Money well spent.

speak of agendas.....the sky is falling. Samsung is doomed!
It is funny how many Apple fans love to take this chance to throw dirt. But you know that iPhone batteries explode too!
http://www.telegraph.co.uk/news/2016/08/02/exploding-iphone-leaves-man-with-third-degree-burns/




There were 35 reported cases out of the millions you speak of turns into this.....

35 cases out of 2.5 million that is 0.0014%.

You stand a better chance of getting hit by lightning or winning the lottery. I Googled it.

"Your odds of being struck by lightning this year are 1 in 960,000. In your lifetime those odds drop to about 1 in 12,000. Your odds of being struck by lightning twice in your lifetime are 1 in 9 million, which is still a higher chance than winning the Powerball.Jan 13, 2016"

 

[epicrayban]

At the same time others agendas are showing bright and clear too. This is not the same as random defective batteries found in every other product. To not get that even after a recall shows a bias as well.

This coming from a guy who's been making joke after joke on Samsung from day one of this incident? Even in non related threads?

Hey, you're free to joke all you want, but this post accusing people of agendas strikes me as funny and ironic. Maybe your best joke yet.

 

[jamezr]

Possibly, all we can go on is the fact Samsung has taken the action of recalling all, globally (outside of the Chinese ones) and they must be privy to more information on the subject than anyone else. They have to have some valid concern it 'potentially' affected more than just isolated ones. It appears from their press they are essentially remanufacturing devices with new batteries hence the time frames of a couple of weeks before replacements are ready for those already sold and over a month before those delayed countries will see a relaunch, which has to be indicative of some greater fault. But again all hypothesis as only Samsung know the true scale.

How do you know they are more privy to some kinda of information? How do you know that they are not just doing the right thing and putting customer safety first? Aren't you assuming some thing not factual?

I think we are so used to big corporations denying any defects with their products that when one steps up to do the right thing we just assume they aren't genuine.

I think I will wait to get more information before I say Samsung has some inside information that this whole things is somehow bigger than the facts right now.

 

[AppleRobert]

Wow, this sounds like a real mess for Samsung. I hope everyone who has one gets theirs replaced in a timely fashion.

I'll say. Whose to know when in the heck you would get a replacement.

I would have bought the Note 7 so don't get me wrong. I didn't because I got the 32gb Note 5 last year for $699 at Verizon. This year the price was not what I wanted to spend.

I did get the s7 Edge, three things I didn't like though.

I had to adjust the DPI right off the bat and with help here I knew I could pretty easily so that was moot for me. But I could see others put off with the stock DPI and who don't mess around with their smartphones.

Another issue was games would not hold the screen choice option I changed to cinema or basic. I had to do a workaround for that too.

Last being the edge display and no thanks as it was hard to screen protect and false touches were ridiculous.

 

[epicrayban]

Yep...just google exploding <insert phone name here> and you will get a ton of results and images of people getting burned and hurt from exploding phones. But to some here on MR this is a chance to throw dirt on Samsung because they have an agenda. Samsung is doomed!

At the end of the day, the customers suffer the most from all this. Doesn't matter the manufacturer, I'd be helping out, which is why I've been posting info in this thread as soon as I read them.

Others rather poke and make fun. Their choice.

 

[jamezr]

At the end of the day, the customers suffer the most from all this. Doesn't matter the manufacturer, I'd be helping out, which is why I've been posting info in this thread as soon as I read them.

Others rather poke and make fun. Their choice.

This kind of response from a giant corporation like Samsung is really unprecedented. The actual percentage of issues with the phone is very small. Then for doing the right thing and putting their customers safety first they get dinged as having some big hidden issue or cover up. It is amazing to watch. I waited to get more facts and data before I chimed.

 

[MRU]

How do you know they are more privy to some kinda of information? .

If Samsung are not privy to more information than the general public then you and everyone else including the shareholders should be very concerned.

Of course the company responsible for producing / manufacturing and selling is privy to more information than anyone else. That shouldn't even be questionable. That doesn't mean I don't think they are not looking after end consumers, but the reason they are looking after end consumers is the liability and damage it would do to the company otherwise.

They are handling the situation the best way, but let's not fool ourselves into thinking its some altruistic move, because it is a move that is to the reputation and financial benefit (should liability incur i.e class action lawsuits) of Samsung.

That's not hating on Samsung, that's not saying the recall because of potential damage to end users isn't the right thing to do, but let's be realistic too about this.

 

[Surf Donkey]

The same defense by the same posters in the Active leaking thread. "Consumer reports tested wrong" "google the videos". One month later they are at it again.

At least I can admit my bias. But I would never continue to blinding pledge allegiance to a corporation in midst of a recall like Baghdad Bob.

 

[woozor1]

I wonder how long untill they are available at uk carriers again to purchase as my upgrade is due and I want this phone

 

[MRU]

I wonder how long untill they are available at uk carriers again to purchase as my upgrade is due and I want this phone

October relaunch ....

 

[woozor1]

October relaunch ....

is that official or a guess

 

[MRU]

is that official or a guess

Based only on what Three and Vodafone told me re: when they expect stock after Samsung collected the stocked devices Friday.

There is no 'official' from the horses mouth statement regarding relaunch or timeframes.

 

[762999]

I got a case for my N7 that I really love. I got my free 256 GB SD card too! Now I can't decide if I want to keep it or sell it.

why would you sell it, this issue will be over soon enough.. it's still a great phone..

 

[MRU]

why would you sell it, this issue will be over soon enough.. it's still a great phone..

I believe @jamezr means to sell just the card not the phone it's worth a bit of $$ and not everyone needs 256gb .

Other folks here have done similar selling off their freebies as it goes someway towards subsidising the initial cost of the device.

 

[762999]

I believe @jamezr means to sell just the card not the phone it's worth a bit of $$ and not everyone needs 256gb .

Other folks here have done similar selling off their freebies as it goes someway towards subsidising the initial cost of the device.

You're probably right, but I would still keep that card. When I go on vacation, I load my 128gb card with medias, other than that, I use it for music. I had a loaded 128gb iPad Air 2 but I still preferred to watch medias on the amazing amoled display of the Note 4.

 

[MacBAir]

This kind of response from a giant corporation like Samsung is really unprecedented. The actual percentage of issues with the phone is very small. Then for doing the right thing and putting their customers safety first they get dinged as having some big hidden issue or cover up. It is amazing to watch. I waited to get more facts and data before I chimed.

How is it unprecedented?

You mean that the actual known percentage of very dangerous issues after a few weeks is smallish (in the dozens)? Yeah, but the issue itself is extremely dangerous to users. What about next week? What about next month? What about next year?

Since the battery manufacturer is the same, and it happens on multiple SKUs, all sold batteries are a potential hazard and a potential health threat. Why are you acting like the only problematic batteries where the ones that were known to burn? What do you know that everyone else doesn't? How do you know that batteries from the few Note7 in use won't bur in the next few days, or months?

Thank God only 2M phones arrived to stores, and sales are even lower.

You would defend Samsung even if your Note melted on your face. Also, if people pointed that your breath smells like Lithium, you would find a away to call those people "Apple apologists with an agenda".

Anyway, clearly Apple didn't need this to happen, but someone tells me that they will outsell the Note 7 and S7 series at least 5 to 1. They already have much faster phones with better build quality on the market.

 

[762999]

I'm torn between the iPhone 7 and Note 7.

Note 7 pros: waterproofing, iris scanner, SD card, LED case, THE display, camera,64GB
Note 7 cons: very few service center, scratch easily, my carrier (Rogers) rarely push updates so I will only get the major releases for the next two years and no security patches.

IP7+ pros: minimal waterproofing, customer service, a few years of guaranteed updates, dual cameras should be great.
IP7+ cons: screen, large bezels.

I survived two years without iMessage, not really an issue so far. If the battery recall slows down the sales, it could lower the price of the device (currently 550$ with 2 years plan, and yes I need to stay with Rogers). The price of the iP7+ will have a big impact on the decision.

 

[MacBAir]

I'm torn between the iPhone 7 and Note 7.

Note 7 pros: waterproofing, iris scanner, SD card, LED case, THE display, camera,64GB
Note 7 cons: very few service center, scratch easily, my carrier (Rogers) rarely push updates so I will only get the major releases for the next two years and no security patches.

IP7+ pros: minimal waterproofing, customer service, a few years of guaranteed updates, dual cameras should be great.
IP7+ cons: screen, large bezels.

I survived two years without iMessage, not really an issue so far. If the battery recall slows down the sales, it could lower the price of the device (currently 550$ with 2 years plan, and yes I need to stay with Rogers). The price of the iP7+ will have a big impact on the decision.

You also have to take into account how much faster the iPhone is (even the 6s), the superior ecosystem and so on.
But also the decisive factor is if you prefer Android or iOS.

I got used to adaway and some xposed tweaks, so for now that's where I'm at, since I can make a cheaper device do what I need, my way. However my next device will be a flagship, and it will be an iPhone, obviously. I also prefer storage space, and the iPhone's superior storage solution with higher capacities for apps and so on, without having to rely on slower SD cards, sounds like another great feature.

I would never pay flagship prices for the slowest of flagships, with less OEM support, less Dev support, less updates, and explosive batteries, anyway. If you prefer Android, you have to resist the superb AMOLED screen (something better is coming, anyway). There are way better Android offerings.

 

[bgro]

At target right now trying to return Good luck to all you fellow target buyers out there it's a complete mess. Employee didn't even know about the recall. Just terrible communication by target to their employees.

 

[MacBAir]

At target right now trying to return Good luck to all you fellow target buyers out there it's a complete mess. Employee didn't even know about the recall. Just terrible communication by target to their employees.

Yes, don't blame the actual culprits or the fact that they didn't even followed the regulations for situations like these.

 

[MRU]

At target right now trying to return Good luck to all you fellow target buyers out there it's a complete mess. Employee didn't even know about the recall. Just terrible communication by target to their employees.

Keep us posted on the outcome as it may prove useful for others here good luck

 

[bgro]

Keep us posted on the outcome as it may prove useful for others here good luck

Will do. Just about done and my brother just finished his return. Was a Huge process but mainly due to the gift card promotions going on that we both already spent the gift cards. Will provide full update after I get home and crack a beer. But in short, we had to fight to return the phone without paying for the gift cards that we already spent. Under normal circumstances I would have no problem paying for them but in this case it was Samsung fault and the only reason I spent the gift cards is because they were free so no way I was going to pay for them due to the recall. Seems like it's all working out tho but took a lot of time and energy will provide full report when I get home.

 

[LIVEFRMNYC]

You also have to take into account how much faster the iPhone is (even the 6s), the superior ecosystem and so on.
But also the decisive factor is if you prefer Android or iOS.

I got used to adaway and some xposed tweaks, so for now that's where I'm at, since I can make a cheaper device do what I need, my way. However my next device will be a flagship, and it will be an iPhone, obviously. I also prefer storage space, and the iPhone's superior storage solution with higher capacities for apps and so on, without having to rely on slower SD cards, sounds like another great feature.

I would never pay flagship prices for the slowest of flagships, with less OEM support, less Dev support, less updates, and explosive batteries, anyway. If you prefer Android, you have to resist the superb AMOLED screen (something better is coming, anyway). There are way better Android offerings.

I get flagship phones for the lastest features and great specs.

The REAL comparision for myself is the OS features, hardware features, and overall design. And I think the Note 7 offers much more in that aspect than other Android models and the iPhone.

Since I mostly get the same app capablities with other Android models and the iPhone, a second wasted or saved from my daily life is irrelevant to me. My Blu R1 HD at $60 feels just as fast as my Note 7 and 6S plus, and I'm not exaggerating. If I just cared about nothing but just the apps themselves , I would stick with that over anything expensive. But the features that the Note 7 bring with it, are very useful and worth it to me.

 

[andrew1995]

Never really monitored battery life and screen on time before as I'd use my iPhone 6+ in low power mode 24/7. So far on my note I'm down to 70% with 2hrs screen on time. Is that good? Would I really be able to get about 6 1/2 hours screen on with it at that rate?