Phones Galaxy Note 7

[bgro]

Well we have tried all the carriers ourselves over the years and settled with AT&T when we got our first iPhones. Prior to that I briefly had a T-Mobile Dash and a Verizon Treo.

But it's hard to compare them based on what I used to know because they're basically moving targets now thanks to T-Mobile shaking up the industry. I swear it's almost like Verizon and AT&T stop and wait to see what T-Mobile is going to do before they make big decisions. And Sprint seems off in its own little world much of the time. It's been decades since I was with them. It was T-Mobile out of the starting gate with an action plan. AT&T took freaking forever to make an announcement of what they were going to do.

I do like the service I get in the AT&T corporate stores. It's a few notches below Apple Store level (as Apple is now...they've gone a bit bureaucratic) where I live. They're very courteous and want to help. But some of the reps are more informed than others. What keeps us with them is their strong coverage presence in the areas in which we live and travel.

My dad is a former Verizon employee from back when they were Bell Atlantic/C&P and even as far back as before the antitrust decision split them off from AT&T. I refuse to go with them on general principle because they are always trying to screw my dad out of benefits and they hijacked his Android phone with their bloatware, removing the functionality of a free app he had to force him to pay for their own service. He got an iPhone to put a stop to that, even though he did prefer Android when he had it.

I've yet to see AT&T be that heavy handed. Unfortunately I am stuck with Verizon for home internet because they're almost a monopoly where I live unless we go with satellite from AT&T.

Oh I forgot we have been battling Verizon to repair our landline service for over 11 years now! Good grief! Occasionally it will work and we get swamped with telemarketing calls so we gave up getting them to fix it permanently.

I was with AT&T for 6 years before switching to Verizon for a few months. Back on AT&T now and generally happy with their service. I get much much better coverage with them in South Florida and I think the customer service is leaps and bounds above AT&T.

 

[DakotaGuy]

I generally agree and posted images when the S7 edge came out.

You will fin a lot of over exaggeration goes on in forums, the 6S Plus does have one of the best IPS Lcd screens, even if it's dpi is 401 it has the benefit of being an LCD and not the pentile or diamond matrix array of Amoled which whilst higher resolution and therefore ppi - the actual affective ppi because of that array isn't so much more.

Some folks do prefer the exaggerated over saturated colours of the adaptive display mode on Samsung devices, however when you compare it's SRGB accurate Basic mode with the iPhone 6S Plus the two are very close.

What I noticed the most about your pictures is how much larger the iPhone 6S Plus looks next to the Note 7, but the Notes screen looks slightly larger. Kudos to Samsung on this design.

I've found the stock Samsung browser to actually perform a little better then Chrome. What are you guys using?

I've been using it pretty hard all day. I just hit 5% battery remaining with 12 hours 18 minutes on the charge and just over 6 hours of on screen time. I think that's pretty good! Now I need a break from it!

 

[bgro]

What I noticed the most about your pictures is how much larger the iPhone 6S Plus looks next to the Note 7, but the Notes screen looks slightly larger. Kudos to Samsung on this design.

I've found the stock Samsung browser to actually perform a little better then Chrome. What are you guys using?

I've been using it pretty hard all day. I just hit 5% battery remaining with 12 hours 18 minutes on the charge and just over 6 hours of on screen time. I think that's pretty good! Now I need a break from it!

I was using the stock browser as well. Performed way better than chrome IMO. Stock was smooth scrolling chrome was jerky and stutterry

 

[Fernandez21]

What I noticed the most about your pictures is how much larger the iPhone 6S Plus looks next to the Note 7, but the Notes screen looks slightly larger. Kudos to Samsung on this design.

I've found the stock Samsung browser to actually perform a little better then Chrome. What are you guys using?

I've been using it pretty hard all day. I just hit 5% battery remaining with 12 hours 18 minutes on the charge and just over 6 hours of on screen time. I think that's pretty good! Now I need a break from it!

That's actually the S7 Edge, which has the same screen size as the iPhone 6S plus.

But yeah, Samsung has done a great job with screen to body ratio.

 

[spinedoc77]

Thank you for that information. Hopefully that's the case here and the systems will update. My wife is giving me the evil eye all night and asked me if I've learned my lesson yet lol. I constantly switch phones carriers etc so I think she's secretly happy this is happening!

The good thing with Costco is that they do a no questions asked exchange within 90 days, so my only issue is making sure my exchange unit is a newer "fixed" unit. I would assume that Costco has also stopped selling these since they really sell them through the carriers and that they will also be changing over inventory. So I guess I'll wait a couple of weeks and then go down there and see what they say.

BTW when you said you reached over and hung up that person's phone I nearly fell out of my chair laughing. Well done.

 

[Mxbzz]

What I noticed the most about your pictures is how much larger the iPhone 6S Plus looks next to the Note 7, but the Notes screen looks slightly larger. Kudos to Samsung on this design.

I've found the stock Samsung browser to actually perform a little better then Chrome. What are you guys using?

I've been using it pretty hard all day. I just hit 5% battery remaining with 12 hours 18 minutes on the charge and just over 6 hours of on screen time. I think that's pretty good! Now I need a break from it!

Stock browser is definitely smoother once you install an ad blocker such as Crystal from the Play Store.

 

[MRU]

What I noticed the most about your pictures is how much larger the iPhone 6S Plus looks next to the Note 7, but the Notes screen looks slightly larger. Kudos to Samsung on this design.

I've found the stock Samsung browser to actually perform a little better then Chrome. What are you guys using?

I've been using it pretty hard all day. I just hit 5% battery remaining with 12 hours 18 minutes on the charge and just over 6 hours of on screen time. I think that's pretty good! Now I need a break from it!

That as pointed out by @Fernandez21 is the s7 edge. The Note 7 never managed to get to launch here.

 

[DakotaGuy]

That as pointed out by @Fernandez21 is the s7 edge. The Note 7 never managed to get to launch here.

Yes I saw that, but still they both have a 5.5" screen and the S7 edge does appear much trimmer then the Plus. Even the Note 7 is smaller then the Plus. So I made a mistake, but my point about design efficiency still stands.

 

[Fernandez21]

Taking a break from battery gate, here is a really good review, I find most of her points dead on, specifically about the spen and iris scanner.

 

[npolly0212]

I am on chat with a samsung representative, and she told me that the new note 7's will be available next week..

 

[UAV]

 

[DakotaGuy]

If your a Verizon customer I just called them tonight and here is how they are handling the recall. You have until Sept. 30th to return your phone and get a new Note 7 or any other phone. If the new phone is of lessor value you will get a partial refund. In the event you want a Note 7 and they are not in stock by Sept. 30 you will be able to wait until they come in stock and get one at that point without any additional charge.

This arrangement will probably allow someone to get an iPhone 7 or LG V20 if they wanted, however if you stick with a Note 7 Samsung will give you a $25 gift card or Bill credit for sticking with them.

I'm not sure about others here, but I really like this phone so I'll probably just get a new Note 7.

 

[spinedoc77]

If your a Verizon customer I just called them tonight and here is how they are handling the recall. You have until Sept. 30th to return your phone and get a new Note 7 or any other phone. If the new phone is of lessor value you will get a partial refund. In the event you want a Note 7 and they are not in stock by Sept. 30 you will be able to wait until they come in stock and get one at that point without any additional charge.

This arrangement will probably allow someone to get an iPhone 7 or LG V20 if they wanted, however if you stick with a Note 7 Samsung will give you a $25 gift card or Bill credit for sticking with them.

I'm not sure about others here, but I really like this phone so I'll probably just get a new Note 7.

Has anyone asked them if there is the possibility of changing to the iPhone 7? Not sure if Sept 30 will catch delivery dates of the ip7.

 

[jamezr]

why would you sell it, this issue will be over soon enough.. it's still a great phone..

I agree it is a great phone! I am thinking of selling the Samsung 256GB SD Card I got for free with the Note 7

 

[UAV]

Has anyone asked them if there is the possibility of changing to the iPhone 7? Not sure if Sept 30 will catch delivery dates of the ip7.

the iphone7 isn't even out yet. so the answer is NO. you can't change it to something that doesn't exist yet.

 

[Bawstun]

Taking a break from battery gate, here is a really good review, I find most of her points dead on, specifically about the spen and iris scanner.

I've really never given much thought about leaving Apple's iPhone ecosystem, but after stumbling upon this thread and watching that review, hmm. It's very tempting. The photos look amazing and I do like the always-on display. Very solid device.

 

[Truefan31]

If Samsung are not privy to more information than the general public then you and everyone else including the shareholders should be very concerned.

Of course the company responsible for producing / manufacturing and selling is privy to more information than anyone else. That shouldn't even be questionable. That doesn't mean I don't think they are not looking after end consumers, but the reason they are looking after end consumers is the liability and damage it would do to the company otherwise.

They are handling the situation the best way, but let's not fool ourselves into thinking its some altruistic move, because it is a move that is to the reputation and financial benefit (should liability incur i.e class action lawsuits) of Samsung.

That's not hating on Samsung, that's not saying the recall because of potential damage to end users isn't the right thing to do, but let's be realistic too about this.

http://www.fox5vegas.com/story/32976178/exploding-cellphone-terrifies-las-vegas-woman

Yeah it's not just Korea.

Regardless of company it's time to realize these companies don't care about you. Global recall of a device out about a month is a pretty big deal. Samsung or for that matter any company should be heavily criticized especially for a potential exploding phone. The big recall is mainly to avoid litigation and class action suits. Lol at thinking Samsung gains some moral ground. They get credit for lessening the damage control, that's about it imo. The fact that it's a whole product recall shows it's more than they're letting on. It's a good thing they've only shipped 2 million.

 

[jamezr]

http://www.fox5vegas.com/story/32976178/exploding-cellphone-terrifies-las-vegas-woman

Yeah it's not just Korea.

Regardless of company it's time to realize these companies don't care about you. Global recall of a device out about a month is a pretty big deal. Samsung or for that matter any company should be heavily criticized especially for a potential exploding phone. The big recall is mainly to avoid litigation and class action suits. Lol at thinking Samsung gains some moral ground. They get credit for lessening the damage control, that's about it imo. The fact that it's a whole product recall shows it's more than they're letting on. It's a good thing they've only shipped 2 million.

Well that is your opinion....the facts disagree with you. But don't let that get in your way.....
Samsung got out in front of this with consumer safety at the forefront. They didn't blame the customer like some other companies have done in the past. They didn't deny any issues....they didn't just stay silent and ignore the issue like other have done with issues with their products. To my knowledge they recalled their flagship phablet all on their own.
There have been 35 reported cases and 2.5 million sold in customers hands. So 35 cases out of 2.5 million that is 0.0014%. You stand a better chance of getting hit by lightning or winning the lottery than have a Note 7 battery explode.

But we know you won't let the facts get in your way to throw some mud at Samsung.
Then you do know that other companies have had batteries explode in their phones too?
The iPhone for one has had batteries explode. I wonder what Apple's response was?
Just google exploding iphone and see what you get.....some with pretty bad injuries

http://www.telegraph.co.uk/news/2016/08/02/exploding-iphone-leaves-man-with-third-degree-burns/

 

[DakotaGuy]

http://www.fox5vegas.com/story/32976178/exploding-cellphone-terrifies-las-vegas-woman

Yeah it's not just Korea.

Regardless of company it's time to realize these companies don't care about you. Global recall of a device out about a month is a pretty big deal. Samsung or for that matter any company should be heavily criticized especially for a potential exploding phone. The big recall is mainly to avoid litigation and class action suits. Lol at thinking Samsung gains some moral ground. They get credit for lessening the damage control, that's about it imo. The fact that it's a whole product recall shows it's more than they're letting on. It's a good thing they've only shipped 2 million.

And who runs Samsung? Humans. Humans screw up. Have you ever made a mistake? I bet you have. Some are minor mistakes like forgetting to take the trash out or major like crossing the center line and having a head-on collision.

I would blame them if they didn't owe up to their mistake and make it right... right away... but they did. If your perfect you can criticize all you want, but I haven't met a perfect person yet and I've never seen a perfect corporation. Not even Apple.

 

[tbayrgs]

Well that is your opinion....the facts disagree with you. But don't let that get in your way.....
Samsung got out in front of this with consumer safety at the forefront. They didn't blame the customer like some other companies have done in the past. They didn't deny any issues....they didn't just stay silent and ignore the issue like other have done with issues with their products. To my knowledge they recalled their flagship phablet all on their own.
There have been 35 reported cases and 2.5 million sold in customers hands. So 35 cases out of 2.5 million that is 0.0014%. You stand a better chance of getting hit by lightning or winning the lottery than have a Note 7 battery explode.

But we know you won't let the facts get in your way to throw some mud at Samsung.
Then you do know that other companies have had batteries explode in their phones too?
The iPhone for one has had batteries explode. I wonder what Apple's response was?
Just google exploding iphone and see what you get.....some with pretty bad injuries

http://www.telegraph.co.uk/news/2016/08/02/exploding-iphone-leaves-man-with-third-degree-burns/

Did you even read that article? That iPhone burnt that guy because he fell on it while cycling. That's not even remotely the same as the issues with the Note 7. To quote directly:

“the thing to be very specific about, the phone did hit the ground, it didn’t just spontaneously combust. It was a one in one million chance I hit a part of the phone which pierced the lithium battery and it exploded.

 

[DakotaGuy]

There have been 35 reported cases and 2.5 million sold in customers hands. So 35 cases out of 2.5 million that is 0.0014%. You stand a better chance of getting hit by lightning or winning the lottery than have a Note 7 battery explode.

I'm actually shocked that Samsung is handling this by recalling every phone and replacing them with brand new phones. Most companies would try to pin point the "bad batch" of batteries then only recall certain serial numbers. Generally speaking most corporations try to minimize loss more then protect consumers. Do some research. Automakers are notoriously bad for this as are many smaller companies. Some even need their hand forced by the CPSC to get a recall going when the failure rate is much higher then this.

I keep hearing how Apple is perfect and this would never happen to them. They'd never get a batch of bad batteries. Well they use the same suppliers Samsung does and you darn right it could happen to them.

I'm guessing however if this was Apple and not Samsung we'd hear the same people critizing Samsung right now playing damage control for Apple. The difference is they would deny the problem even exists.

 

[jamezr]

Did you even read that article? That iPhone burnt that guy because he fell on it while cycling. That's not even remotely the same as the issues with the Note 7. To quote directly:

Oh I did read the article....did you look at the pictures too? He didn't have any injuries from the fall which wasn't bad. But his iphone exploded and gave him third degree burns. Yes he fell and landed on his backside where his iphone was in his pocket.
How many people sit on their iphones? How many have their iphones in their back pockets? Are they at risk? So don't take your iphone cycling? How about running?
Did you Google exploding iphones? Did you look at the videos of exploding iphones? There are more than 35...what is Apple's response?
How many people have been hurt from an exploding Note 7?
[doublepost=1472969027][/doublepost]

I'm actually shocked that Samsung is handling this by recalling every phone and replacing them with brand new phones. Most companies would try to pin point the "bad batch" of batteries then only recall certain serial numbers. Generally speaking most corporations try to minimize loss more then protect consumers. Do some research. Automakers are notoriously bad for this as are many smaller companies. Some even need their hand forced by the CPSC to get a recall going when the failure rate is much higher then this.

I keep hearing how Apple is perfect and this would never happen to them. They'd never get a batch of bad batteries. Well they use the same suppliers Samsung does and you darn right it could happen to them.

I'm guessing however if this was Apple and not Samsung we'd hear the same people critizing Samsung right now playing damage control for Apple. The difference is they would deny the problem even exists.

Totally agree with you. Samsung is dammed either way they handle this situation. If they did nothing and blamed it on third party chargers or cables...then people would criticise them for it. If they waited to see if they could pinpoint the issue to one battery supplier...they would get criticised.

They took the high road and stopped sales and recalled them all to reduce the risk of injuring their customers........and they STILL get criticised. They won't win either way.

 

[MRU]

.

They took the high road and stopped sales and recalled them all to reduce the risk of injuring their customers........and they STILL get criticised. They won't win either way.

And to prevent severe damage to the companies reputation if someone was personally injured or their home or worse caught fire. To prevent severely crippling financial class action lawsuits and severe damage to the Samsung 'brand'.

There is no winner. That's the reality of the situation. Samsung merely have the opportunity to reduce the damage that this could cause to their brand name whilst undoubtedly severely hitting their profits this year because of the costs incurred during this recall. Consumers lose out on time and are inconvenienced during the process.

There is no 'win' outcome here, but merely making the best of a bad situation.

I believe Samsung are actually doing that and are making the best use to resolve the issue whilst limiting further damage to all.


Whilst certainly there are folks here on the forum who are over-playing this and using it as canon fodder in some childish brand tit for tat squabble, the same thing applies when trying to twist the issue to somehow make it even have a "win" argument or position, and is just frankly bizarre. That is just as nonsensical tit for tat childishness.

It's time for both sides to grow up.

 

[Tsepz]

AA make quite a good point here:
http://www.androidcentral.com/play-...l&utm_source=facebook.com&utm_campaign=buffer

 

[JD2015]

I've really never given much thought about leaving Apple's iPhone ecosystem, but after stumbling upon this thread and watching that review, hmm. It's very tempting. The photos look amazing and I do like the always-on display. Very solid device.

Hardware is impressive especially the screen and camera. However, the usability is certainly not on par with IOS from reviews. There is serious lag at times, it is slower than iPhone and the IOS ecosystem is miles in front still. The lack of regular updates also is something to consider.