Phones Galaxy Note 7

[spriter]

If you followed your own GM analogy you'd see the problem with your argument. No one is saying Samsung is done for, just the Note line. Yup, the Note line is dead. Samsung will sell something that resembles the Note but it won't be called a Note. The brand is ruined. A new Note release will be followed by nothing but mentions about "last year's exploding phone". Samsung isn't going to put itself in that kind of marketing position.

Tech junkies definitely wouldn't be a crowd that would get this. It's a marketing problem that won't be solved by a faster processor or more RAM.

Is have to agree that they need to rebrand the Note if they want to continue it next year.

When this first came to light I thought they might be able to see out the bad weather. However, after the week they've had, with airlines banning it and now the FAA (not to mention the Jeep - true or not), things have ramped up to much more than bad weather.

As a tech enthusiast it wouldn't bother me is it was called the Note8 as I'd be very confident they wouldn't make the same mistake twice. But when it's all over mainstream media and the average person in the street starts to hear all the negative associations, it's time for a fresh start with the brand.

I bet Samsung are hoping the Galaxy brand isn't tainted and it becomes associated with their S series.

 

[Sevanw]

You do have a point.
If it gets an official ban and becomes illegal to sell, than the brand is basically dead in the US.

Lol, you still haven't taken a break from your End Of The World Campaign? Oh, just wanna ask, you got any campaigns running on Error 53 and Touch Disease? Although not deadly, but still gives the same end result, an unusable device. Oh, but no recall to help the owner.

 

[Aneres11]

Boxed my Note 7 up today to send back to Vodafone tomorrow.
Was pretty gutted to be honest, the phone is absolutely brilliant.

I have decided to cancel my upgrade and am going to cancel the Vodafone contract.

After around 8 years with them, and nothing but problem after problem, I have switched to EE and have pre-ordered an iPhone 7 Plus.

There was a twinge of sadness with the Note, as it's such a lovely phone in every sense.
It did everything well, it was lovely in the hand and it was designed to perfection. I will miss that sublime screen.

Part of me is wondering whether I have made the right decision going to iPhone again, as I was very much enjoying my time with Android. But I always find a way (whether sensible or not!) to switch my phone when there's one that piques my interest, so it may not be long before I'm back on the platform!

Currently using my Priv again and I have learned that I held it in a little too high regard after some time with the Note!
I still love the Priv, but it's slow and stuttery compared to the Note. It's camera is pretty much rubbish and terribly slow, and (this isn't a Priv complaint) stock(ish) Android is just not polished compared to Samsung's ToucWiz - love it or hate it.

Well, back to iOS for a while. Interesting to see if I miss Android like I think I may, or if iOS 10 impresses me more than I think it might!

 

[5105973]

I've been reading and reading and reading. I'm not super confident in Samsung's ability to iron out all problems in a timely manner at this point, but since my Note 7 was a secondary phablet fun device to begin with, I'm willing to take a chance and accept the replacement if they can get one to me at all.

If not, I will keep the Galaxy S7 as a water resistant expanded storage pocketable device and let it divide daily driver duties with my iPhone SE depending on anticipated circumstances. Meaning the SE takes priority on days I don't need water resistance and I need it in my pocket. I'd trade my 6S Plus in for the iPhone 7 Plus as my phablet and experiment with the new dual camera.

This is not ideal, as popping the sim in and out of the S7 is a pain. I'd rather get my Note 7 back and have my SE sharing duties with an iPhone 7. And keep the fabulous Note 7 with the S-pen as my phablet.

At any rate, I can't let go of Android at this point. I've had too much fun at this point, even with the S7. Nor can I let go of iOS. I'm able to have them both and so I shall. I find them both useful and appealing in different ways.

I'm finding having two phone lines also very useful. I don't work outside of the home but with managing my family's and extended family's events and appointments it's almost like I do have a job. My original line is now like my work number. My new line that I got with the Note 7 is the number I use to connect to the world without distraction or responsibility. It's my way of having a connected device without people hassling me on it.

 

[mclld]

I couldnt imagine carrying and actively using two or more phones or even swapping between different devices frequently

 

[MRU]

I couldnt imagine carrying and actively using two or more phones or even swapping between different devices frequently

I do it all the time and it's no major deal for me. Usually I keep iOS as my main phone for calls as it works with my macs and iPad. I have separate sims and have one as my main work phone and whichever other android as my media / music / camera phone ...

 

[5105973]

I couldnt imagine carrying and actively using two or more phones or even swapping between different devices frequently

I think now that I've been doing it for awhile, my head would explode if I stopped.

My last job: when I went on vacation, they hired a temp to try and do my job and she went off to lunch and never came back. The other person who tried to fill in burst into tears and fell apart because she said too many things were coming at her too fast. When I left, they needed two full time people and a part time person to take over my duties. To this day I don't understand why. I'm not a particularly energetic person nor am I more than moderately above average in intelligence, but there are ways my brain works and prefers things that apparently would drive most people bonkers.

I'm looking forward to watching the evolution of both IOS and Android.

 

[widgeteer]

I do it all the time and it's no major deal for me. Usually I keep iOS as my main phone for calls as it works with my macs and iPad. I have separate sims and have one as my main work phone and whichever other android as my media / music / camera phone ...

I swap all the time too. For a long while my daily drivers were a 6S+ and GS7E. Only pain was when iMessage was accidentally flipped on. I'm going to go with the 7 Plus for a while now, one of the reasons being I want to use the new iteration of iMessage for the time being. See if all the new bells and whistles are useful/fun or just annoying.

 

[tbayrgs]

...See if all the new bells and whistles are useful/fun or just annoying.

Based on my time using iOS 10...yes.

 

[widgeteer]

Based on my time using iOS 10...yes.

Haha yeah. I played with the public beta for a bit (two or three versions ago). I thought some of it was "neat" but can't tell day to day if it's going to bother me until it's out on everyone's phone.

 

[FFR]

Lol, you still haven't taken a break from your End Of The World Campaign? Oh, just wanna ask, you got any campaigns running on Error 53 and Touch Disease? Although not deadly, but still gives the same end result, an unusable device. Oh, but no recall to help the owner.

What are you talking about?
The note 7 is an exploding mess.

 

[tbayrgs]

Haha yeah. I played with the public beta for a bit (two or three versions ago). I thought some of it was "neat" but can't tell day to day if it's going to bother me until it's out on everyone's phone.

I have 3 kids ages 8-12 so I'm leaning towards the latter. I forcast a never ending stream of fireworks and 'slam' effects.

That being said, I find the 'useful' elements invaluable so just hoping the novelty wears off sooner than later.

 

[nviz22]

Will the Note 7 be viable again? I think so. The damage has been done though. It is not like bend gate.

 

[Klyster]

Note 7 sales to resume early October...

Replacement being issued as of next week.

No one is banned from flying with a Note, it just has to be off.

They're not stopping making Notes, why would they?

Samsung made the phablet category popular, they're not going to give up the Note name, that would be madness, on a marketing level.

The expediency in sorting the issue will be the deciding factor for a lot of people, current Note users are generally happy with how things are playing out from what I've seen.

I hAvent seen much about the Note in the mainstream media apart from the FAA suggestions.

Some people will be receiving their replacements before some iPhone 7 owners will receive their preorders.

Is that not a quick solution?

Of course, the U.S might be a bit different if the govt get involved and red tape the issue but the rest of the world will be fine.

If course this is all my opinion and I could be totally wrong, but there will be a Note 8 imo...

 

[jamezr]

Fishing and hiking with my boys this weekend. Loving the Note 7 camera!

 

[jamezr]

The chipmunks were eating out of my son's hands....

 

[Sevanw]

What are you talking about?

Yeah, didn't think you know about such an issue. Shocker.

What are you talking about?
The note 7 is an exploding mess.

Sure, but a class action lawsuit wasn't required to fight for a resolution to this "mess."

Going forward, troll smarter, not harder. We're done here. On your way now.

 

[bigjnyc]

I've been reading and reading and reading. I'm not super confident in Samsung's ability to iron out all problems in a timely manner at this point, but since my Note 7 was a secondary phablet fun device to begin with, I'm willing to take a chance and accept the replacement if they can get one to me at all.

If not, I will keep the Galaxy S7 as a water resistant expanded storage pocketable device and let it divide daily driver duties with my iPhone SE depending on anticipated circumstances. Meaning the SE takes priority on days I don't need water resistance and I need it in my pocket. I'd trade my 6S Plus in for the iPhone 7 Plus as my phablet and experiment with the new dual camera.

This is not ideal, as popping the sim in and out of the S7 is a pain. I'd rather get my Note 7 back and have my SE sharing duties with an iPhone 7. And keep the fabulous Note 7 with the S-pen as my phablet.

At any rate, I can't let go of Android at this point. I've had too much fun at this point, even with the S7. Nor can I let go of iOS. I'm able to have them both and so I shall. I find them both useful and appealing in different ways.

I'm finding having two phone lines also very useful. I don't work outside of the home but with managing my family's and extended family's events and appointments it's almost like I do have a job. My original line is now like my work number. My new line that I got with the Note 7 is the number I use to connect to the world without distraction or responsibility. It's my way of having a connected device without people hassling me on it.

How do you manage iMessages while doing this? I feel like you would miss a ton of messages when switching over to android. Or do you have to de-activate iMessage from your number each time?

 

[MRU]

Note 7 sales to resume early October...

Replacement being issued as of next week.

No one is banned from flying with a Note, it just has to be off.

They're not stopping making Notes, why would they?

Samsung made the phablet category popular, they're not going to give up the Note name, that would be madness, on a marketing level.

The expediency in sorting the issue will be the deciding factor for a lot of people, current Note users are generally happy with how things are playing out from what I've seen.

I hAvent seen much about the Note in the mainstream media apart from the FAA suggestions.

Some people will be receiving their replacements before some iPhone 7 owners will receive their preorders.

Is that not a quick solution?

Of course, the U.S might be a bit different if the govt get involved and red tape the issue but the rest of the world will be fine.

If course this is all my opinion and I could be totally wrong, but there will be a Note 8 imo...

People aren't suggesting there won't be a Note successor, only there may be a culling of the Note name. Possibly replace it and relaunch it alongside the S8 as an S8 Stylus version.

Mainstream media has covered it a lot here and it's simply referred to as 'the exploding phone'. RTE our equivalent of BBC has had half a dozen articles about it since the 2nd and all of them negative.

Our national radio news channel as mentioned it in a number of its tech spots, all increasingly negative.

Even likes of Sky News ran it on its ticker feeds for a day or two. More coverage than many world affairs issues.

Each time it's popped up on news feeds it has been negative news followed by negative news.

All of them have one aspect in common, essentially branding it as 'the exploding phone'. Sensationalist or not, that's really bad for the device and the 'legacy' it would have to carry going forward here.

People are saying existing Note owners seem happy enough to wait, and whilst some are - it's also evident from this fora alone many are not and are exchanging for other devices. Not good for the Note brand.


Likewise and this is the really important part ......

These 'early' adopters of the devices are NOT the ones going forward Samsung need to convince to buy it's device. It's the average Joe who isn't the one queueing up at launch, but may have considered the device when they fell for an upgrade sometime in the future. If they have seen or read any of the news and the casual references to 'the exploding phone' that consideration of the device as a future purchase may be irrevocably lost.

That is the real challenge for Samsung PR team. Undoing 'the exploding' association once planted. Convincing people the device is safe and trying to wipe that negative media which has plagued it since early after its launch or prevented it from launching in the first place.

The cost of undoing that damage may be the 'note' name. It's a lot of baggage to have to carry forward if not, and it may be far easier and more opportunist right now faced with very expensive recall and even greater 'marketing budgets' to relaunch it to severe the ties that bind it going forward into 2017.

 

[widgeteer]

Yeah, didn't think you know about such an issue. Shocker.



Sure, but a class action lawsuit wasn't required to fight for a resolution to this "mess."

Going forward, troll smarter, not harder. We're done here. On your way now.

But there is no resolution as of yet. Have they begun exchanging bad Notes for new units? Why did it require the federal government to get involved in order for them to go from voluntary recall to demanding people power down their devices and return them? You're completely in fantasy land if you think as this has gone on its made Samsung look good. Their handling has actually been disorganized and messy. When every Note owner has a brand new SAFE Note in their possession, you can take a victory lap on their behalf.

 

[jamezr]

People aren't suggesting there won't be a Note successor, only there may be a culling of the Note name. Possibly replace it and relaunch it along guide the S8 as an S8 Stylus version.

Mainstream media has covered it a lot here and it's simply referred to as 'the exploding phone'. RTE our equivalent of BBC has had half a dozen articles about it since the 2nd and all of them negative.

Our national radio news channel as mentioned it in a number of its tech spots, all increasingly negative.

Even likes of Sky News ran it on its ticker feeds for a day or two. More coverage than many world affairs issues.

All of them have one aspect in common, essentially branding it as 'the exploding phone'. Sensationalist or not, that's really bad for the device and the 'legacy' it would have to carry going forward here.

People are saying existing Note owners seem happy enough to wait, and whilst some are - it's vl ear from this fora alone any are not and are exchanging for other devices.


Likewise and this is the important part to note......

These 'early' adopters of the devices are NOT the ones going forward Samsung need to convince. It's the average Joe who isn't so n Wonersh queueing up at launch, but may have considered the device when they fell for an upgrade. If they have seen or read any of the news and the casual references to 'the exploding phobe' that consideration of the device as a v purchase may be irrevocably lost. That is the challenge for Samsung PR team. Convincing people the device is safe and trying to wipe that negative media which plagued it since early after its launch or prevented it from launching.

So true....the average consumer doesn't follow tech sites all day either. I have been following the news and haven't heard a word about the Note 7 except on the tech blogs and gadget sites.

As far as PR goes....Samsung is one of the best in the business. The have an excellent marketing team.
I personally do not see them getting rid of the Note name at all.
After the news dies down and new phones are released Like the all the attention the iphones are getting right now. People will forget about the Note batteries until new release time.
People have short memories.......
Samsung has to follow up with a great S8 and I think they will continue with the Note name next year. I think they will continue with a two flagship a year release cycle. The Galaxy S8 in the spring and the Note 8 in late summer.
They will continue to run great promo deals and advertising....

 

[widgeteer]

So true....the average consumer doesn't follow tech sites all day either. I have been following the news and haven't heard a word about the Note 7 except on the tech blogs and gadget sites.

As far as PR goes....Samsung is one of the best in the business. The have an excellent marketing team.
I personally do not see them getting rid of the Note name at all.
After the news dies down and new phones are released Like the all the attention the iphones are getting right now. People will forget about the Note batteries until new release time.
People have short memories.......
Samsung has to follow up with a great S8 and I think they will continue with the Note name next year. I think they will continue with a two flagship a year release cycle. The Galaxy S8 in the spring and the Note 8 in late summer.
They will continue to run great promo deals and advertising....

It's because they have a great marketing team that they're going to 86 the Note brand. They know that every mention of the Note 8 next year will be accompanied by reference to the Note 7. And the jokes. "Now with less chance of killing your family," "This year's Note 8 boasts a faster processor, more RAM, and a fire extinguisher."

Nope. No chance the Note brand survives. Nada.

 

[mclld]

Even if this is legit I expect to see a lot of con artists coming out trying to get a handouthttp://www.phonearena.com/news/Six-...ng-Galaxy-Note-7-explodes-in-his-hand_id85305

 

[Klyster]

It's because they have a great marketing team that they're going to 86 the Note brand. They know that every mention of the Note 8 next year will be accompanied by reference to the Note 7. And the jokes. "Now with less chance of killing your family," "This year's Note 8 boasts a faster processor, more RAM, and a fire extinguisher."

Nope. No chance the Note brand survives. Nada.

Quoting this for next year.....

 

[widgeteer]

http://www.phonearena.com/news/Six-...ng-Galaxy-Note-7-explodes-in-his-hand_id85305

Terrible. Samsung needs to do what's been mentioned - brick these phones ASAP. Force people to exchange.
[doublepost=1473651524][/doublepost]

Quoting this for next year.....

Go for it. I love being right online!