Phones Galaxy Note 7

[Radon87000]

Another one in Korea bites the dust

 

[spriter]

Seems like every time I check this thread there's a new report. Have to agree with the feeling that it's gone to far now.

My wife's Note 5 (imported since they abandoned the EU last year) is still fine but Samsung have missed out on one upgrade. And I doubt I'll be going for it now. Just not worth the risk regardless of the percentages involved.

Trouble is I'm not feeling the iPhone 7/Plus, Pixel, V20 et al are a must have (currently trying a 6P for the first time which has surprised me - camera especially as well as an SD810 that doesn't overheat).

 

[MRU]

Another one in Korea bites the dust

Oh Jesus, it's just never ending isn't it ....

 

[FFR]

Oh Jesus, it's just never ending isn't it ....

Doesn't look like it.

 

[Roadstar]

Looks like it's time to write off Note 7 accessories as hastiness tax. I don't think it'll ever become available here.

 

[MRU]

Looks like it's time to write off Note 7 accessories as hastiness tax. I don't think it'll ever become available here.

Yeah I know. I'm over €100 down myself now too .... Remind me to NEVER buy accessories before I get my device again.

 

[Roadstar]

Yeah I know. I'm over €100 down myself now too .... Remind me to NEVER buy accessories before I get my device again.

I got burned "only" for €50 or so, but still I could've spent that money on something that actually turns out to be useful. Seems like from now on I'll be having a period of living dangerously for a while with a new phone as I'm also going to wait to get my device before ordering any accessories.

 

[apolloa]

Another one in Korea bites the dust

I do believe it's already been stated this was caused deliberately.

The video shows nothing either.

All I've seen so far are wild speculating reports from the American media, hyperbole hysteria, and a video that shows and proves absolutely nothing.
Their have been NO official reports on these supposedly faulty replacement devices, and the numbers being reported are tiny next to the number that have been replaced.

I would also feel if and when any official reports are released, they won't be publicised by American media outlets or websites.

 

[Sensamic]

But seriously, how is it possible Samsung didn't see this issue before releasing the phone?

Did no Note 7 explode in their testings?

 

[widgeteer]

If these replacement incidents are true, what did (or didn't) Samsung do?

I thought it was all on their battery division. Did they just use batteries other suppliers?

And where are LG?! Sniping a tweet here and there instead of capitalising by going big on the V20? Other OEMs should be trying to maximise this opportunity I'd think.

If it turns out these phones are replacement notes that caught fire, I would think it means either the issue wasn't the battery to begin with or Sammy lied about sending replacements.

I do believe it's already been stated this was caused deliberately.

The video shows nothing either.

All I've seen so far are wild speculating reports from the American media, hyperbole hysteria, and a video that shows and proves absolutely nothing.
Their have been NO official reports on these supposedly faulty replacement devices, and the numbers being reported are tiny next to the number that have been replaced.

I would also feel if and when any official reports are released, they won't be publicised by American media outlets or websites.

http://www.theverge.com/2016/10/9/13215728/samsung-galaxy-note-7-third-fire-smoke-inhalation

Yeah, sorry. You're gonna have to give up your precious at some point. And if this story is true, we can also dispense with how awesome and heroic Samsung behaved regarding the issue.

 

[Radon87000]

But seriously, how is it possible Samsung didn't see this issue before releasing the phone?

Did no Note 7 explode in their testings?

Forget that.What boggles me more is that how wasnt this fixed in the first recall?Are the recalled units just being updated with green battery icons and shipped?If there is a second recall,the brand has taken a devastating blow.The S8 will have people observing it with a microscope for even the smallest issues

 

[MRU]

Forget that.What boggles me more is that how wasnt this fixed in the first recall?Are the recalled units just being updated with green battery icons and shipped?If there is a second recall,the brand has taken a devastating blow.The S8 will have people observing it with a microscope for even the smallest issues

I wouldn't be surprised given they had an IMEI checker that they convinced the CSPC that it was an isolated faulty batch and that remaining units were safe. They then green lit Samsung to update supposedly safe units with the black sticker and battery update. There is no way in 2 weeks Samsung were able to manufacturer and ship out 1 million units. It's logistically impossible.

So they clearly just essentially rebadged the same units as safe. There is no way all these reports are from units that had their battery replaced and even if they did, it's still a terrible indictment of the quality control.

But yeah, I suspect we will discover most of these units were never replaced with new batteries at all.

The CSPC has a lot to answer here too as they gave the go ahead.

People here though need to stop believing this is some mass conspiracy theory against Samsung by the media. Isolated cases perhaps, but the sheer breadth of reports from all parts of the globe mean either the entire world has conspired universally together or Samsung has simply fecked up big time. I think it's safe to say the latter is far more realistic.

If it turns out Samsung has just flashed old stock with firmware and a sticker, the damage to Samsung's credibility will be very bad, and if as the text message leak shows potential cover-up or silencing of the issue, it will exacerbate the situation more.

For Samsung's own sake they really should just recall, cull the device and concentrate on spending the next few months rebuilding confidence.

If this continues on for more weeks it will creep into the S8 timeframe when instead of getting excited for new hardware the bad PR will still be hanging around and that would have a massive impact on its release. Public confidence is everything, and at the moment it's through the floor, they need to start rebuilding it ... 4-5 months will fly by and is no time to try and recover for the S8 launches.

 

[5105973]

They need to discontinue the Note7, its reputation has been ruined. Get an awesome Nougat update out for S7 and S7 Edge, and go heavy on promoting them.

Its over for the Note7 at this point.

For me personally, I grow wary of Samsung at all and this forum thread is why: http://forums.androidcentral.com/sa...654391-s7-edge-getting-hot-overheating-3.html

The overheating problems being discussed there happened to me with the loaner S7 and last night my Note 7 was acting up overheating like the Op's phone. If there is some process or app running rogue that causes that, I don't have the skills needed to keep tracking and killing it.

Plus you add in Jerry Rig Everything's video where he observes how one of the components shows signs that the phone may be prone to overheating, well that's enough for me to be exasperated with the fact I'd be throwing myself into a pretty unfavorable lottery going with Samsung again.

Good design is more than beautiful looks and fabulous features. Good design is wrapping all of that in a chassis that can function well under normal use.

I'm leery of that tempting V20 for the same reason. People are having to stick their V10s in the freezer so they can properly shut them down from bootloops triggered by overheating.

Let's hope for Google's Pixel's sake that the new Snapdragon runs cooler than previous Snaps and Exynos. Prior to the recall European Note7's were also starting to bootloop according to some owners on Android Central.

I don't want to replace my Note7 with an iPhone 7. Not on this new line. I'm not sure what I'm going to do. I'm drastically limited on options by my carrier and the fact I really want at least one phone that can record stereo audio.

 

[apolloa]

I wouldn't be surprised given they had an IMEI checker that they convinced the CSPC that it was an isolated faulty batch and that remaining units were safe. They then green lit Samsung to update supposedly safe units with the black sticker and battery update. There is no way in 2 weeks Samsung were able to manufacturer and ship out 1 million units. It's logistically impossible.

So they clearly just essentially rebadged the same units as safe. There is no way all these reports are from units that had their battery replaced and even if they did, it's still a terrible indictment of the quality control.

But yeah, I suspect we will discover most of these units were never replaced with new batteries at all.

The CSPC has a lot to answer here too as they gave the go ahead.

People here though need to stop believing this is some mass conspiracy theory against Samsung by the media. Isolated cases perhaps, but the sheer breadth of reports from all parts of the globe mean either the entire world has conspired universally together or Samsung has simply fecked up big time. I think it's safe to say the latter is far more realistic.

If it turns out Samsung has just flashed old stock with firmware and a sticker, the damage to Samsung's credibility will be very bad, and if as the text message leak shows potential cover-up or silencing of the issue, it will exacerbate the situation more.

For Samsung's own sake they really should just recall, cull the device and concentrate on spending the next few months rebuilding confidence.

If this continues on for more weeks it will creep into the S8 timeframe when instead of getting excited for new hardware the bad PR will still be hanging around and that would have a massive impact on its release. Public confidence is everything, and at the moment it's through the floor, they need to start rebuilding it ... 4-5 months will fly by and is no time to try and recover for the S8 launches.

The British media reporting this story are ALL citing the American media reports. I'm not saying it's a conspiracy but the American media seems to be the only ones that have gone on full hyperbole hysteria on the story.

Case in point:

http://www.bbc.co.uk/news/world-us-canada-37600014

 

[MRU]

The British media reporting this story are ALL citing the American media reports. I'm not saying it's a conspiracy but the American media seems to be the only ones that have gone on full hyperbole hysteria on the story.

Case in point:

http://www.bbc.co.uk/news/world-us-canada-37600014

Well let's face it British and European media can only report on USA and Other reports as it hasn't been re-released in Europe yet.

Or to be accurate, even properly officially launched once yet ...

 

[apolloa]

Well let's face it British and European media can only report on USA and Other reports as it hasn't been re-released in Europe yet.

Or to be accurate, even properly officially launched once yet ...

Still, I take the comment of 'wide ranging international reports' with a grain of salt. Plus their have been NO official reports on these devices, ONLY websites and the American media mainly.

 

[MRU]

Still, I take the comment of 'wide ranging international reports' with a grain of salt. Plus their have been NO official reports on these devices, ONLY websites and the American media mainly.

Do you think Samsung themselves would publish official reports ?

I more than willing to give Samsung the benefit of doubt, but the empirical evidence so far seems to paint a rather one sided picture.

The onus here is on Samsung to challenge these reports and perhaps publish what was actually done to the replacement devices that they could declare them safe ?

Whilst Samsung play the silent game and these 'unofficial' reports mount many with video and photographic evidence as well as eyewitness accounts, then it can only mount up the dire perception the N7 finds itself in.

I doubt we will hear any official statement from Samsung. If anything it will be the carriers that will force the hand of Samsung by pulling the device.

Honestly at this stage I think the chances of seeing a European release at the end of the month is very unlikely.

At this stage the mass public perception of the Note 7 is tarnished beyond repair.

 

[spriter]

Do you think Samsung themselves would publish official reports ?

I more than willing to give Samsung the benefit of doubt, but the empirical evidence so far seems to paint a rather one sided picture.

The onus here is on Samsung to challenge these reports and perhaps publish what was actually done to the replacement devices that they could declare them safe ?

Whilst Samsung play the silent game and these 'unofficial' reports mount many with video and photographic evidence as well as eyewitness accounts, then it can only mount up the dire perception the N7 finds itself in.

I doubt we will hear any official statement from Samsung. If anything it will be the carriers that will force the hand of Samsung by pulling the device.

Honestly at this stage I think the chances of seeing a European release at the end of the month is very unlikely.

At this stage the mass public perception of the Note 7 is tarnished beyond repair.

I went to a few stores today and, unlike a few weeks ago when they were happy to talk of a mid-October relaunch, all assistants were just saying "don't know". When I asked if that's due to reports of the safe models failing, they went with "I can't say". Sounded like they were reading from a script Some had even taken all Note 7 marketing down although there were some demo stands with an ominously empty holder.

Can't help but think regulators and governments will step in soon and kill this once and for all. If Samsung don't know if batches/relaunched models are safe, they should just refund and bury the Note line.

 

[macfacts]

Another one in Korea bites the dust

Doesn't really look like the public are scared of exploding batteries. This video shows people all huddled around the smoking phone and filming it.
[doublepost=1476031142][/doublepost]

..., they should just refund and bury the Note line.

From day one, Samsung has offered refunds, no questions asked.

 

[nickchallis92]

I hope these news reports don't somehow stop Samsung releasing the phone on the 28th.

 

[MRU]

Doesn't really look like the public are scared of exploding batteries. This video shows people all huddled around the smoking phone and filming it.

Oh no. Everyone loves an exploding battery. They should make them a feature of every phone going forward ....

 

[MRU]

I hope these news reports don't somehow stop Samsung releasing the phone on the 28th.

I honestly think before the end of this week the Note 7 will be finished. If Samsung doesn't issue a second recall, the USA carriers will pull sales over customer safety and no carrier worldwide will be the one to be perceived as putting their customers as risk.

 

[FFR]

I honestly think before the end of this week the Note 7 will be finished. If Samsung doesn't issue a second recall, the USA carriers will pull sales over customer safety and no carrier worldwide will be the one to be perceived as putting their customers as risk.

With all the explosions on the news, I thinks it's already over for the note 7.
There is no coming back from all this.

Judging from posts over at android central, ex-note 7 users are not switching to other Samsung handsets, they are , especially after the leaked cover up.

 

[apolloa]

Do you think Samsung themselves would publish official reports ?

I more than willing to give Samsung the benefit of doubt, but the empirical evidence so far seems to paint a rather one sided picture.

The onus here is on Samsung to challenge these reports and perhaps publish what was actually done to the replacement devices that they could declare them safe ?

Whilst Samsung play the silent game and these 'unofficial' reports mount many with video and photographic evidence as well as eyewitness accounts, then it can only mount up the dire perception the N7 finds itself in.

I doubt we will hear any official statement from Samsung. If anything it will be the carriers that will force the hand of Samsung by pulling the device.

Honestly at this stage I think the chances of seeing a European release at the end of the month is very unlikely.

At this stage the mass public perception of the Note 7 is tarnished beyond repair.

What video and photographic evidence? A video of a phone on the floor. And their have only been 3 or 4 replacement phones catching fire reported from what I've seen, they recalled around 2.5 million, so for all anyone knows, as Lithium Ion battery devices DO explode, the numbers of replacement devices apparently catching fire could be the expected industry norm and it's only because the first batch were recalled that we have all this overblown hysteria.

I consider official departments to be more reputable then fan websites and American media outlets. If anything the Mac Rumors stories have been more tame then others. Their have been plenty of reports of iPhones blowing up, using official and unofficial chargers. If anyone requests Samsung recall the devices then it will be official, or if we have any reports published by the organisations looking into them.

Meanwhile I'm STILL waiting for my Note 5 from eglobal....

 

[jamesrick80]

The note 7 is completely done...going to the LG v20....i have no words and can no longer defend it.....