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jrswizzle

macrumors 603
Aug 23, 2012
6,107
129
McKinney, TX
When the video card went out on my son's S4 after almost a year of use....I just walked into a AT&T corp store and walked out with a replacement in 15 minutes......

Unless you bought AT&T's insurance, that seems odd....don't most OEM's have warranty replacements sent to/through them?
 

spinedoc77

macrumors G4
Jun 11, 2009
11,488
5,413
When the video card went out on my son's S4 after almost a year of use....I just walked into a AT&T corp store and walked out with a replacement in 15 minutes......

I was under the impression that the carriers would replace phones past the refund period only as a matter of courtesy, or do they do that routinely? My issue was I had a tmobile phone on the ATT network and neither of them wanted to take responsibility. I just said F it and bought an ATT one, when I receive the Tmobile replacement it's going on Swappa. In that same case if it was an iPhone I could have just walked into an apple store and got a replacement regardless of which carrier it was on. I don't mean to keep harping on Apple, but it really is a VERY nice process for customer service and warranty issues.

I still think Samsung should convert it's experience centers to handle warranty replacements. When I brought my broken phone to them they were the most clueless kids you could imagine, I just said forget it and walked away. Sometimes we forget that usually it's NOT about the bells and whistles on a phone, but more about the experience which of course includes what happens to you if your phone breaks.
 

jamezr

macrumors P6
Aug 7, 2011
16,079
19,072
US
I was under the impression that the carriers would replace phones past the refund period only as a matter of courtesy, or do they do that routinely? My issue was I had a tmobile phone on the ATT network and neither of them wanted to take responsibility. I just said F it and bought an ATT one, when I receive the Tmobile replacement it's going on Swappa. In that same case if it was an iPhone I could have just walked into an apple store and got a replacement regardless of which carrier it was on. I don't mean to keep harping on Apple, but it really is a VERY nice process for customer service and warranty issues.

I still think Samsung should convert it's experience centers to handle warranty replacements. When I brought my broken phone to them they were the most clueless kids you could imagine, I just said forget it and walked away. Sometimes we forget that usually it's NOT about the bells and whistles on a phone, but more about the experience which of course includes what happens to you if your phone breaks.
I have had phones replaced by Verizon and AT&T this way in the past. They do their water damage test and replace the phones.

I agree with you on the Samsung experience centers within BB stores. To me that would a perfect fit for a warranty replacements!
 

Technarchy

macrumors 604
May 21, 2012
6,753
4,927
I'm liking what I am seeing/hearing/reading about the S6 thus far.

Glass and metal design
Size down to 5"
Speaker and headphone on bottom
High batter life

I can see this device in my future. I like my Note 4 but I do admit the size is cumbersome. Love the features and battery life but it is a big device.

Example: I've already broken 2 hard cases from drops during 1 handed use which never ever happened with previous phones I've owned. The phone is fine, no damage at all, but the size turns me into butter fingers, and is fatiguing at times. Was thinking I wanted a 6S+ in september, but I foresee the same problem

Note sure what I am doing yet, but I am very interested in what the S6 turns out to be.
 

jamezr

macrumors P6
Aug 7, 2011
16,079
19,072
US
I'm liking what I am seeing/hearing/reading about the S6 thus far.

Glass and metal design
Size down to 5"
Speaker and headphone on bottom
High batter life

I can see this device in my future. I like my Note 4 but I do admit the size is cumbersome. Love the features and battery life but it is a big device.

Example: I've already broken 2 hard cases from drops during 1 handed use which never ever happened with previous phones I've owned. The phone is fine, no damage at all, but the size turns me into butter fingers, and is fatiguing at times. Was thinking I wanted a 6S+ in september, but I foresee the same problem

Note sure what I am doing yet, but I am very interested in what the S6 turns out to be.
I like what I am seeing/reading about also. I want to see TW in action first. On my Note 4 is it pretty good....but could use a little tweaking.
I still think I will get the M9 first though.
 

MACelmore

macrumors regular
Mar 11, 2013
116
49
I want to ditch my 6+ for a Samsung but these S6 renders and rumored specs just don't move me. I may have to look towards the M9 or wait for the Note 5 to be released.
 

epicrayban

macrumors 604
Nov 7, 2014
6,517
5,353
I think Android offerings are as exciting as ever this year. Very many great potential options. The S6 and the M9 alone are really interesting in their own right, and it's no wonder they are both often mentioned in their respective threads.

The S6 should be, if nothing else, a great update and upgrade from the S5. And a good indication of what the Note 5 could rise up to be.

And the One M9 seems to have really taken their design language to a whole new level (easily better looking than the iPhone 6, IMO. In fact, the M9 looks more "Apple designed" than Apple's own iPhone). And at last it looks like the M9 will address the camera.

And then you have others like this year's Moto X, OnePlus (their second generation phone should be interesting!), Sony Z4, LG G4, and however many others. What might these 2015 phones bring to the table?

It's going to be a fun year for Android users.
 

JaySoul

macrumors 68030
Jan 30, 2008
2,629
2,865
Just seen the battery.

Looks like Samsung are actively trying to fail.

Bizarre.
 

Shanghaichica

macrumors G5
Apr 8, 2013
14,725
13,245
UK
Just seen the battery.

Looks like Samsung are actively trying to fail.

Bizarre.

Well the exynos chip they are using maybe more power efficient than the snapdragon 801. The battery life of the S5 was pretty decent and the phone is not a phablet so it doesn't have to match up to the battery life of the note 4 or the iPhone 6 plus.
 
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Tig Bitties

macrumors 603
Sep 6, 2012
5,517
5,692
People keep giving excuses to Samsung for going thinner and smaller battery, saying the new hardware will be more efficient and give as good if not better battery life than the S5. But IMO that's not good enough. Samsung shouid strive for best #1 battery life, not just match last years.

How bout this. Still keep last years bigger battery size and still have this new better efficient hardware. And don't worry about stupid thinness in a smartphone, and give us substantially better battery life than the S5.

Samsung you don't need to go thinner and smaller battery. The S5 thickness is just fine. Give us more battery life. Who wouldn't mind a thicker phone, but longer battery life Vs. thinner phone and less battery life ?

To me the 6 Plus is what all other phones need to strive for as far as battery life. Any less is useless and not good for hardcore users who hammer thier phone all day long out in the field.
 

JaySoul

macrumors 68030
Jan 30, 2008
2,629
2,865
Well the exynos chip they are using maybe more power efficient than the snapdragon 801. The battery life of the S5 was pretty decent and the phone is not a phablet so it doesn't have to match up to the battery life of the note 4 or the iPhone 6 plus.

Maybe but it'll come down to size, optimisation and the screen. If it is a QHD screen, it will eat more battery life.

How come? It's a smaller battery but suppose to be stronger battery life

It's a smaller battery and it'll be expected to run a QHD screen. Doesn't make massive sense to me, they should be going all out on battery life.

Not really. I suspect fewer people care enough about the removable battery than you would believe.

For me, the removable battery is "handy" as opposed to essential, I agree.
 

skratch77

macrumors 65816
Mar 20, 2013
1,241
5
People keep giving excuses to Samsung for going thinner and smaller battery, saying the new hardware will be more efficient and give as good if not better battery life than the S5. But IMO that's not good enough. Samsung shouid strive for best #1 battery life, not just match last years.

How bout this. Still keep last years bigger battery size and still have this new better efficient hardware. And don't worry about stupid thinness in a smartphone, and give us substantially better battery life than the S5.

Samsung you don't need to go thinner and smaller battery. The S5 thickness is just fine. Give us more battery life. Who wouldn't mind a thicker phone, but longer battery life Vs. thinner phone and less battery life ?

To me the 6 Plus is what all other phones need to strive for as far as battery life. Any less is useless and not good for hardcore users who hammer thier phone all day long out in the field.

The gs6 will over all get anywhere from 35%-50% combined efficiency over the gs5.

Samsung has stated 35% for the soc and 14% on the 2k display on the gs5 lte-a version with the same acreen.

This 2600mah battery will act like a 4000mah battery in a gs5 and I don't want a thicker heavier phone as I use my gs5 one handed.

Samsung will use this to one up its competitors using the power hungry snapdragon 810 and beat them in battery tests with considerably small batteries.

Also why are you so upset? From the looks of it samsung is a year a head of everyone else in screen and soc so I expect this phone to beat out any other cell phone in 2015 for battery life.

But there will always be haters saying they should of went thicker and bigger even though there cell will be a too performer in battery life
 
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Shanghaichica

macrumors G5
Apr 8, 2013
14,725
13,245
UK
People keep giving excuses to Samsung for going thinner and smaller battery, saying the new hardware will be more efficient and give as good if not better battery life than the S5. But IMO that's not good enough. Samsung shouid strive for best #1 battery life, not just match last years.

How bout this. Still keep last years bigger battery size and still have this new better efficient hardware. And don't worry about stupid thinness in a smartphone, and give us substantially better battery life than the S5.

Samsung you don't need to go thinner and smaller battery. The S5 thickness is just fine. Give us more battery life. Who wouldn't mind a thicker phone, but longer battery life Vs. thinner phone and less battery life ?

To me the 6 Plus is what all other phones need to strive for as far as battery life. Any less is useless and not good for hardcore users who hammer thier phone all day long out in the field.


The 6 plus is a phablet and can pack a far bigger battery than a smaller phone like the S6 or even the iPhone 6.

People have been moaning at Samsung for having ugly devices. Making the phone thin, all metal etc is giving people what they wanted. It seems that Samsung can't win.
 

skratch77

macrumors 65816
Mar 20, 2013
1,241
5
I can't believe samsung is being criticized for actually going with a smaller battery for once.they used to get blamed for throwing massive batteries to make up for there quad cores and 1080p screens and now they went green on everything people want another bigger battery.

How bout giving samsung credit for
14nm fin fet 35% savings
ddr4 saving power over ddr3
new phosphors in the qhd screen to get 14% better then gs5 and yet going to qhd over 1080p

But nope samsung sucks because it got rid of its ugly bandaid back cover and went uni body with an internal smaller battery that will last longer then a note 4
 

JaySoul

macrumors 68030
Jan 30, 2008
2,629
2,865
The 6 plus is a phablet and can pack a far bigger battery than a smaller phone like the S6 or even the iPhone 6.

People have been moaning at Samsung for having ugly devices. Making the phone thin, all metal etc is giving people what they wanted. It seems that Samsung can't win.

The primary moan at Samsung has always been TouchWiz bloatware, actually.

The "ugly device" thing is certain in the Top 10 moans though :D
 

jamezr

macrumors P6
Aug 7, 2011
16,079
19,072
US
The 6 plus is a phablet and can pack a far bigger battery than a smaller phone like the S6 or even the iPhone 6.

People have been moaning at Samsung for having ugly devices. Making the phone thin, all metal etc is giving people what they wanted. It seems that Samsung can't win.
I said that earlier in the thread. Samsung answered all of its critics with a new design. Haters gonna hate no matter what Samsung does.

As skratch77 pointed out earlier...the new more efficient SOC and memory and TW should give the S6 great battery life.
 

Tig Bitties

macrumors 603
Sep 6, 2012
5,517
5,692
The gs6 will over all get anywhere from 35%-50% combined efficiency over the gs5.

Samsung has stated 35% for the soc and 14% on the 2k display on the gs5 lte-a version with the same acreen.

This 2600mah battery will act like a 4000mah battery in a gs5 and I don't want a thicker heavier phone as I use my gs5 one handed.

I hope you are right, but honestly, I can't believe the S6 will get close to 50% better battery life compared to the S5. I have never seen a next gen phone make that big of a jump in battery life, one year later.

And you're saying the S6 with it's 2600mAh battery, will get the same life like a S5 with an extended 4000mAh battery :eek: The S5's with those huge extended batteries get some amazing battery life, top of the charts, way better than any iPhone 6 Plus or OnePlus One. I can't wait to see a comparison with a stock S6 vs. S5 with 4,000mAh extended battery, in a stamina endurance test.

I guess we'll know the answers next month, and I hope you are right, with the S6 having close to 50% better battery life than the S5, if true, I will get a S6 the first day.
 

skratch77

macrumors 65816
Mar 20, 2013
1,241
5
I hope you are right, but honestly, I can't believe the S6 will get close to 50% better battery life compared to the S5. I have never seen a next gen phone make that big of a jump in battery life, one year later.

And you're saying the S6 with it's 2600mAh battery, will get the same life like a S5 with an extended 4000mAh battery :eek: The S5's with those huge extended batteries get some amazing battery life, top of the charts, way better than any iPhone 6 Plus or OnePlus One. I can't wait to see a comparison with a stock S6 vs. S5 with 4,000mAh extended battery, in a stamina endurance test.

I guess we'll know the answers next month, and I hope you are right, with the S6 having close to 50% better battery life than the S5, if true, I will get a S6 the first day.

Don't forget the gs5 is using 28nm and the gs6 is using 14nm fin fet

That is a huge jump in process tech 28nm to 14nm
 

Tig Bitties

macrumors 603
Sep 6, 2012
5,517
5,692
Another clue that the Galaxy S6 will feature a 2,600-mAh battery
http://www.androidauthority.com/samsung-galaxy-s6-battery-capacity-588376/

Why would Samsung reduce the battery size of the Galaxy S6? The answer may lie in the phone’s sealed construction and 6.9-millimeter profile. These design constraints probably forced Samsung to shave off the size, and implicitly the capacity, of the battery inside the S6.

In theory, the 14nm Exynos processor expected to power the Galaxy S6 should consume less power than previous generations, partially offsetting the decreased battery capacity. Then again, the reverse applies for the Quad HD screen, because higher resolutions translate into higher consumption. So we’ll have to evaluate the entire package before we can issue a judgment on the Galaxy S6’s battery life. And that will only be possible after March 1, when Samsung will lift the veil of the S6 and S6 Edge at its MWC event.
 

Technarchy

macrumors 604
May 21, 2012
6,753
4,927
Another clue that the Galaxy S6 will feature a 2,600-mAh battery
http://www.androidauthority.com/samsung-galaxy-s6-battery-capacity-588376/

Why would Samsung reduce the battery size of the Galaxy S6? The answer may lie in the phone’s sealed construction and 6.9-millimeter profile. These design constraints probably forced Samsung to shave off the size, and implicitly the capacity, of the battery inside the S6.

In theory, the 14nm Exynos processor expected to power the Galaxy S6 should consume less power than previous generations, partially offsetting the decreased battery capacity. Then again, the reverse applies for the Quad HD screen, because higher resolutions translate into higher consumption. So we’ll have to evaluate the entire package before we can issue a judgment on the Galaxy S6’s battery life. And that will only be possible after March 1, when Samsung will lift the veil of the S6 and S6 Edge at its MWC event.

It's the same size battery as the S4, but with a higher res display, brighter display, more RAM and more powerful, but presumably more efficient SOC.

Should be interesting to see how this combo turns out, but I have concerns. Though I don't see Samsung conceding this to Apple's iPhone 6 easily.
 
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