got your C2D MBP? please tell us....

[vectormasked]

I am so excited now!!!

I was finally able to return the defective macbook pro I got last week and got a new one!!!

This one is awesome!! It doesn't get so hot and it does not have that high-pitched buzzing sound!!! Also this one came with the Hitachi HD, unlike the previous one that came with the fujitsu.

This machine rocks!!

 

[akadmon]

Then go find a magical company that makes a perfect laptop that never has any problems and never needs to be returned ever.

Most companies will charge some sort of restocking fee, one way or the other. If you can find one that doesn't, go ahead and get a laptop from them. But to act like Apple is somehow unique or screwing you over because they will charge a restocking fee for something that doesn't fit the general industry standard for being defective is ridiculous.

It's defeatist attitudes like yours that only contribute to the perpetuation of issues with quality control/use of cheap components (as in the MBP LCD). If people don't demand fair treatment (and no, it's not OK for Apple to pry out $200-$300 out of my clenched fist just because most of the rest of the industry is ripping their customers off) what incentive will Apple have to deliver a higher quality product?

 

[eddietr]

It's defeatist attitudes like yours that only contribute to the perpetuation of issues with quality control/use of cheap components (as in the MBP LCD). If people don't demand fair treatment (and no, it's not OK for Apple to pry out $200-$300 out of my clenched fist just because most of the rest of the industry is ripping their customers off) what incentive will Apple have to deliver a higher quality product?

But lots of retailers have re-stocking fees on things like video cameras and laptops, etc. It's pretty normal because otherwise people will abuse the "free rentals."

I remember when I went to school up near where you live my fellow students used to abuse the "30-day free rental" policy at Lechmere before they started to crack down.

Look at the return policy at Best Buy for instance. Or even Costco.

 

[MichaelLatta]

It's defeatist attitudes like yours that only contribute to the perpetuation of issues with quality control/use of cheap components (as in the MBP LCD). If people don't demand fair treatment (and no, it's not OK for Apple to pry out $200-$300 out of my clenched fist just because most of the rest of the industry is ripping their customers off) what incentive will Apple have to deliver a higher quality product?

I disagree. It is not defeatist to be realistic. You do not walk into a car dealer of any type and demand a new car because the one you got yesterday has rough timing, or even a cracked windshield, or a bad transmission. You can demand they fix it under warantee. The same goes for computers. You do not get a new one just because there is a blemish, you get it fixed under warantee. The restocking fee is because they can no longer sell that unit as a new unit and must sell it as a referb at several hundred off. Since you were unwilling to work with them to get your unit fixed they want you to pay the fee to cover their losses. This seems reasonable to me. You can pay to get a new one if you do not like the first one, or work with them to get it repaired.

 

[jericho878]

If people don't demand fair treatment (and no, it's not OK for Apple to pry out $200-$300 out of my clenched fist just because most of the rest of the industry is ripping their customers off) what incentive will Apple have to deliver a higher quality product?

Somehow I don't think "think different" applies here.

Restocking fees aren't unfair; they discourage free riders.

 

[deadpixels]

Did you order yours with a .edu discount or through a .edu b2b store (i.e. it was paid for by an educational institution). It seems that the latter is being delayed.

apple edu. online store

 

[deadpixels]

If you phone them, they will let you come pick it up at the depot.

thks for the tip but my buddy fixed the presign thing and he will get it today 7th nov.

 

[PeterC.]

How hot is your MBP at idle?

I got my MBP today. I noticed that my computer is running hotter at idle than others have reported on this forum. I am getting 50C when I read everywhere that they are reading 34C or thereabouts. What gives? It seems hot to me, that's going by touch.

Also, the Optical Drive is very loud. I always get a screeching sound when it's spinning. Anyone else have that?

 

[iBorg20181]

I got my MBP today. I noticed that my computer is running hotter at idle than others have reported on this forum. I am getting 50C when I read everywhere that they are reading 34C or thereabouts. What gives? It seems hot to me, that's going by touch.

Also, the Optical Drive is very loud. I always get a screeching sound when it's spinning. Anyone else have that?

I hear no such noise - sounds like it needs repair/replacement.

Mine idles in the mid-30s F. May be another reason to get a replacement?

iBorg

 

[iBorg20181]

I disagree. It is not defeatist to be realistic. You do not walk into a car dealer of any type and demand a new car because the one you got yesterday has rough timing, or even a cracked windshield, or a bad transmission. You can demand they fix it under warantee. The same goes for computers. You do not get a new one just because there is a blemish, you get it fixed under warantee. The restocking fee is because they can no longer sell that unit as a new unit and must sell it as a referb at several hundred off. Since you were unwilling to work with them to get your unit fixed they want you to pay the fee to cover their losses. This seems reasonable to me. You can pay to get a new one if you do not like the first one, or work with them to get it repaired.

MichaelLatta, you're spot-on! Good analogy.

To offer a "try it and return it for free" policy invites freeloaders, and simply jacks the price up for everyone else, since the company has to "eat" the profit from a "new" product sale, which becomes a "refurb."

iBorg

 

[dbit]

I hear no such noise - sounds like it needs repair/replacement.

Mine idles in the mid-30s F. May be another reason to get a replacement?

iBorg

Can anyone offer some good guidelines for estimating the temp of the case?

Just some general:

1. It's working great!

2. It's average heat.

3. That's just wrong

In terms of touch and feel, and time of contact?

 

[coolpal]

Posting from my new MBP

hi all...

Thanks for all the info and everything on this forum... I finally got my much anticipated c2d MBP... it's good so far.. would have loved more opening angle but that's ok...

I am posting from my new MBP and I love it so far... First time mac user.. so need to get used to his Mac OS X stuff....

pal

 

[Bongolo]

I received my 15" 2.33 C2D (160) yesterday and it has a number of issues.

1/ The left side of the screen is brighter than the right.

2/ The left speaker is all high and the right all bass.

3/ The firewire port is very lose.

4/ It is very noisy.

5/ the space bar is marked.

I don't know what to do now as I do not want to be without a notebook for any length of time (I returned a faulty MBP and waited a long time for C2D to be released). I am beginning to think that the design of these machines is great but the manufacturing is very poor and you have to be extremely lucky to get a flawless one.

Any suggestion will be much appreciated.

Many thanks.

/Bongolo

 

[urrl78]

Just a suggestion; those who have the new C2D Macbook Pros may want to check their capability to burn DVD's, connect to FW800 drives, you know, everything BEFORE the 14 day exchange policy is up. I noticed my MBP was having trouble capturing from my Canon GL2 camcorder when connected to a certain exterior drive. I then used a different exterior drive and it worked so the fault must not be in my MBP. Guess I will have to initialize the inoperable drive, which by the way worked fine on my Powerbook. Anyway check as many ports and functions of your unit as you can; you don't want to be stuck with a faulty MBP when the option to exchange it is gone.

 

[akadmon]

I received my 15" 2.33 C2D (160) yesterday and it has a number of issues.

1/ The left side of the screen is brighter than the right.

2/ The left speaker is all high and the right all bass.

3/ The firewire port is very lose.

4/ It is very noisy.

5/ the space bar is marked.

I don't know what to do now as I do not want to be without a notebook for any length of time (I returned a faulty MBP and waited a long time for C2D to be released). I am beginning to think that the design of these machines is great but the manufacturing is very poor and you have to be extremely lucky to get a flawless one.

Any suggestion will be much appreciated.

Many thanks.

/Bongolo

Just return it for a full ref...Oh, I forgot -- you can't! Guess you'll have to take advantage of your warranty service. So you'll be without a computer for a week, maybe a month -- it's not the end of the world. Stay strong, man, stay strong!

 

[akadmon]

I disagree. [..] The restocking fee is because they can no longer sell that unit as a new unit and must sell it as a referb at several hundred off. Since you were unwilling to work with them to get your unit fixed they want you to pay the fee to cover their losses. This seems reasonable to me. You can pay to get a new one if you do not like the first one, or work with them to get it repaired.

Err...tell me what difference does it make if Apple gives me another notebook or gives me a full refund? In either case Apple is stuck with a machine that they can only sell as (at least in theory, nudge-nudge-say-no-more) a refurb.

I understand that there are few people who abuse the system, but most don't. If Apple is so concerned about those few, then why not adopt a policy where you either get your machine fixed/replaced or get your money back, with the provision that if you do decide to take the money you are not allowed to purchase a similar Apple product (in this case an MBP) for lets say 6 months? I suspect most people would work with Apple in this scenario, and a lot of those who would take the money might turnaround and buy a different Apple product (for example, I really would consider buying a Mac Pro instead, or even a 24" iMac, since portability isn't an absolute must for me).

 

[Zadillo]

Just return it for a full ref...Oh, I forgot -- you can't! Guess you'll have to take advantage of your warranty service. So you'll be without a computer for a week, maybe a month -- it's not the end of the world. Stay strong, man, stay strong!

Apple doens't charge restocking fees if you return it because of a product defect. The issues he described above sound like defects to me (although I'd have to see how severe the screen brightness disparity is), and I do not see a reason Apple would not accept a return with the full refund in place (Apple makes it clear that the restocking fee is only for products that aren't defective in any way).

 

[Daverinfl]

Shipped!

Just wanted to say I'm glad I got tired of waiting for the retail stores.

Ordered my 15"/2.33/160GB/glossy on the 4th and it shipped today! (Original shipping estimate Nov 7-9, so on the early side of right on time).

Sounds like the production line started with 15" mattes (since the stores have them already and there is now a delay on them), is currently finishing up the 15" glossies, and will start up the 17" line very very shortly. My guess is 17" mattes will come out first, then glossy.

Sorry to the 17" group to post another 15" shipped story...hope yours come soon!

 

[MichaelLatta]

Just a suggestion; those who have the new C2D Macbook Pros may want to check their capability to burn DVD's, connect to FW800 drives, you know, everything BEFORE the 14 day exchange policy is up. I noticed my MBP was having trouble capturing from my Canon GL2 camcorder when connected to a certain exterior drive. I then used a different exterior drive and it worked so the fault must not be in my MBP. Guess I will have to initialize the inoperable drive, which by the way worked fine on my Powerbook. Anyway check as many ports and functions of your unit as you can; you don't want to be stuck with a faulty MBP when the option to exchange it is gone.

The file format for PPC is different than Intel. While for data it is supposed to work, it will not boot from a drive formateed on a PPC. This may also be where your issue comes from.

 

[smueboy]

So a friend ordered a 2.16/2GB/160GB/matte on friday (Nov 3rd) and was given a ship date of Nov 28. When we rang apple care they at first said they did not know why it would take so long, then they said it was because it was custom, and now they say it is because they have run out of 2.16 chips and are giving people the 2.33 C2D for no extra charge, and that is why some orders are taking so long to ship.
Anyone else having such trouble with their MBP orders?

 

[YunusEmre]

Got my 15" 2.33 GHz C2D MBP yesterday. It came with a 120GB FUJITSU Hard disk.

 

[Zadillo]

So a friend ordered a 2.16/2GB/160GB/matte on friday (Nov 3rd) and was given a ship date of Nov 28. When we rang apple care they at first said they did not know why it would take so long, then they said it was because it was custom, and now they say it is because they have run out of 2.16 chips and are giving people the 2.33 C2D for no extra charge, and that is why some orders are taking so long to ship.
Anyone else having such trouble with their MBP orders?

That's pretty damned nice though to get a free CPU upgrade. Are they actually just using 2.33 GHz CPU's in place of 2.16 GHz CPU's, or are they actually sending out the higher end model with 256MB of VRAM as well?

That is going to make some sort of odd custom laptops then.... 2.33 GHz CPU but 128MB of VRAM.

 

[smueboy]

That's pretty damned nice though to get a free CPU upgrade. Are they actually just using 2.33 GHz CPU's in place of 2.16 GHz CPU's, or are they actually sending out the higher end model with 256MB of VRAM as well?

That is going to make some sort of odd custom laptops then.... 2.33 GHz CPU but 128MB of VRAM.

Tell me about it. But i don't exactly believe what the apple care person was saying - it doesn't sound reasonable. I wondered if anyone else has ordered a 2.16 CTO over the last few days and had the same problem.
Almost 4 weeks to ship is crazy - I'd have thought the 2.33's would be the ones in shorter supply.

 

[funjon]

Possible 17" MBP delay?

Those who are reading here but not the 'got your 17" mbp' thread might want to check out the other one, looks like there may be a delay on 17" macbook pros

Start here, and work forward to page 12.

 

[shecky]

well, my situation just changed and i am going to be doing a lot more travel than i anticipated; so i just placed my order for a 15" 2.33 with the 160GB drive.

those i have argued with in the past about the 17", please, flame away.

(actually i still prefer the 17", but as of this moment the 15" makes more sense for the next couple of years)

shipping between nov. 8 to 13th, delivered by the 16th.