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Other Has the throttling issue been blown out of proportion?

Has the throttling issue been blown out of proportion?

  • No. In fact, there should be more outrage.

    Votes: 115 33.8%

  • No. Apple has received the appropriate amount of backlash and loss of trust.

    Votes: 68 20.0%

  • Yes. It’s not as big a deal as people are making it out to be.

    Votes: 157 46.2%
  • Total voters
    340
MacsRuleOthersDrool said:
Easily explained:

The iPhone's 6s battery is about 1715 mAh capacity when new.

http://www.businessinsider.com/apple-iphone-6s-battery-size-2015-9


The iPad's battery is about 32400 mAh capacity when new.

https://www.apple.com/ipad-9.7/specs/

Any questions?
Click to expand...
I was responding to someone who implied that slowdown was due to just more complex software and not throttling based on battery health. If that was the case, then performance for both iPhone 6s and 2017 iPad 9.7 running the same iOS version should be similar regardless of battery health.

Also, correction. The iPad has a 32.4 Wh (8827 mAh) battery.

Mind, I've noticed there being fewer slowdown complaints for the Plus models. Wish Apple would increase battery capacity on iPhones. I wouldn't mind sacrificing a few grams and mils in exchange for a bigger battery.
 
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MacsRuleOthersDrool said:
Have you ever stopped to think why Apple had that "Diagnostics Test" that required a certain level of "non-performance" before Apple would deign to replace the battery, even at $79?

If Apple was making a profit at $79, they would be FOOLS to NOT jump at the chance to replace ANY battery they could for $79.

But the truth is, it is NOT just the Battery cost (which is not EVEN close-to-correct at $2 to $6. That's RIDICULOUS!); but also the labor and logistics. It actually COSTS to have someone:

1. Log In the Repair

2. Test the Phone, and note any defects so they don't get blamed for everyone's tiny scratches and dents.

3. Take apart the phone

4. Replace the Battery

4. Reassemble the Phone

5. Re-Test the Phone and make sure it charges.

6. Inform the Customer their Repair is complete.

7. Log the phone out and process payment.


And that's if the phone never leaves the store. If it is sent-off for battery replacement, you have to add at least two more steps to receive and ship the phone.

Apple is LOSING MONEY on the $29 battery replacement; and given that they had certain CRITERIA for doing the battery replacement at $79, it sure sounds like they were even losing at least a LITTLE money at THAT price!

And yet, NO ONE has bothered to consider that. Why?


Any questions?
Click to expand...
To type this response:

1. I had to sit down,

2. Turn on my PC(no password, thank god),

3. Open Firefox(IE is slow),

4. Type in macrumors.com,

5. Input login information to macrumors,

6. Check alerts,

7. Read thread looking for eyebrow raising replies,

8. Click reply,

9. Start typing response in a very delicate manner,

10. Proofread.

And I had to do all this with a shell on my back!
 
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MacsRuleOthersDrool said:
Prove it.
Click to expand...

Why don't you go get caught up on what's been determined to be the facts of the matter?

Start with reading this:
https://www.reddit.com/r/iphone/comments/7inu45/psa_iphone_slow_try_replacing_your_battery/

And check out the original Geekbench post:
https://www.geekbench.com/blog/2017/12/iphone-performance-and-battery-age/

Pay particular attention to the graph showing the 6S being throttled right down to 40% of CPU performance:

iPhone%206s%20-%2011.2.0.png


Apple was throttling devices based on battery health.

Apple didn't tell anyone (apparently not even their techs) that they were doing so.

People had no idea why their devices would be slow beyond the typical iOS updates bogging it down (as they always have).

Apple considers any battery over 80% to be "Healthy" by their diagnostics and would not replace it, in many cases even if the user was willing to pay for it.

However, Apple starts the throttling well above 80% -- so they throttle devices with batteries they consider "Healthy" and would not replace, even though some would still be under warranty.

None of this secrecy is acceptable. There are ways to handle this without screwing people over and Apple chose otherwise. It was also lazy, including devices that were plugged in even.

MacsRuleOthersDrool said:
And you think people wouldn't STILL *****?

HOW long have you been on the internet?
...
But it doesn't. From what I can tell, it's the same 100 people, whining, whining, whining.
...
Could it be because that, outside of these same, tired, Haters; this is a NON-ISSUE for the VAST majority of those 829 MEELION iPhone purchasers?
Click to expand...

Don't know why the Apple lawyers are so emotional about this issue. :rolleyes: It's the same 5-10 people forever posting in their defense, how there's something wrong with anyone who dare criticize their beloved Apple.

Go on non-tech news sites (like CBC) and check out the comments... very few are in favour of what Apple has done. Most are roasting them.
 
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Since more suits have come in, including from overseas countries, this is getting the attention it should get where it counts. Keyboard defense arguments from those sympathetic to Apple won’t matter.

And one man’s sin doesn’t negate another. Samsung’s problems, Microsoft problems, etc... none of it matters here. They all have had their spotlight for their issues. This is about Apple and the spotlight is now on them.

Kind of odd to me that people are so forgiving instead of holding Apple to a higher standard. Apple shaped the image of being premium, of being of higher quality, providing the best, being different, being better, concerned about their customers and their experience, and on and on. They set the expectation and we bought into it, literally and figuratively. So now it’s time for them to be held accountable when they show different from what they shaped.

Ultimately, Apple will survive this... Samsung survived the exploding Note 7 to make “Phone of the Year” Note 8, Microsoft survived Vista and produced Windows 7... many examples out there. But going soft on Apple or completely ignoring what they’ve done is not the answer. They need to be reminded of what our expectations are now as customers and what we expect to see going forward.

It’s clear to me that Apple is trying to break $1 Trillion as fast as possible, but this is an opportunity for Apple to pause and course-correct because they have been slipping in a few areas in both quality and focus. I’m not going to sit here and comfort Apple with a pat on the back when trust has been broken. This is when they need to hear what we want to see in order for trust and confidence to be regained.
 
Last edited:
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MacsRuleOthersDrool said:
Have you ever stopped to think why Apple had that "Diagnostics Test" that required a certain level of "non-performance" before Apple would deign to replace the battery, even at $79?

If Apple was making a profit at $79, they would be FOOLS to NOT jump at the chance to replace ANY battery they could for $79.

But the truth is, it is NOT just the Battery cost (which is not EVEN close-to-correct at $2 to $6. That's RIDICULOUS!); but also the labor and logistics. It actually COSTS to have someone:

1. Log In the Repair

2. Test the Phone, and note any defects so they don't get blamed for everyone's tiny scratches and dents.

3. Take apart the phone

4. Replace the Battery

4. Reassemble the Phone

5. Re-Test the Phone and make sure it charges.

6. Inform the Customer their Repair is complete.

7. Log the phone out and process payment.


And that's if the phone never leaves the store. If it is sent-off for battery replacement, you have to add at least two more steps to receive and ship the phone.

Apple is LOSING MONEY on the $29 battery replacement; and given that they had certain CRITERIA for doing the battery replacement at $79, it sure sounds like they were even losing at least a LITTLE money at THAT price!

And yet, NO ONE has bothered to consider that. Why?
[doublepost=1515244472][/doublepost]
Easily explained:

The iPhone's 6s battery is about 1715 mAh capacity when new.

http://www.businessinsider.com/apple-iphone-6s-battery-size-2015-9


The iPad's battery is about 32400 mAh capacity when new.

https://www.apple.com/ipad-9.7/specs/

Any questions?
Click to expand...

No one cares if Apple loses money over their $29 battery replacement program. They screwed themselves over when they decided to throttle devices plain and simple.
 
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Calebtt said:
Apple should have been upfront with the OS update power management feature, and added some sort of pop up warning, letting people no there options. Upgrade to new phone, change battery, or phone will be slowed to prevent damage to hardware.
Click to expand...

There is no danger of a damage to hardware - this is a workaround to prevent unexpected shutdown (a software / data issue). The question is: did Apple do this to prevent legitimate warranty claims of defective batteries and associated recall - if so then there should be more outrage.
 
naturalstar said:
Since more suits have come in, including from overseas countries, this is getting the attention it should get where it counts. Keyboard defense arguments from those sympathetic to Apple won’t matter.

And one man’s sin doesn’t negate another. Samsung’s problems, Microsoft problems, etc... none of it matters here. They all have had their spotlight for their issues. This is about Apple and the spotlight is now on them.

Kind of odd to me that people are so forgiving instead of holding Apple to a higher standard. Apple shaped the image of being premium, of being of higher quality, providing the best, being different, being better, concerned about their customers and their experience, and on and on. They set the expectation and we bought into it, literally and figuratively. So now it’s time for them to be held accountable when they show different from what they shaped.

Ultimately, Apple will survive this... Samsung survived the exploding Note 7 to make “Phone of the Year” Note 8, Microsoft survived Vista and produced Windows 7... many examples out there. But going soft on Apple or completely ignoring what they’ve done is not the answer. They need to be reminded of what our expectations are now as customers and what we expect to see going forward.

It’s clear to me that Apple is trying to break $1 Trillion as fast as possible, but this is an opportunity for Apple to pause and course-correct because they have been slipping in a few areas in both quality and focus. I’m not going to sit here and comfort Apple with a pat on the back when trust has been broken. This is when they need to hear what we want to see in order for trust and confidence to be regained.
Click to expand...

Because it’s not that big of a deal. People need to stop thinking Apple owes them something.
 
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Apple would not have admitted this new "feature" let alone coughed up the $29 "solution" if it was not caught red handed and forced to face backlashes.

The throttling by itself may not be a deal breaker for me but it compounded with lowered trust, reduced perceived product quality and increasingly stronger competitions just may do it.

Now about that notch, now that's an instant deal breaker for me! :p
 
Altis said:
They owe consumers honesty.

Then there's people who seem to think they owe Apple something. ;)
Click to expand...

They screwed up. They apologized. They offered a fix. The children whining on this forum need to move on. It’s a phone that you bought at a store, made by a billion dollar company that doesn’t care about you.
 
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DNichter said:
Because it’s not that big of a deal. People need to stop thinking Apple owes them something.
Click to expand...

LOL! God bless the devoted. No worries, you can continue to not care, as is your right. As I’m sure you won’t mind if I continue to care and follow this for the outcome of the 26+ suits brought against Apple.
 
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naturalstar said:
LOL! God bless the devoted. No worries, you can continue to not care, as is your right. As I’m sure you won’t mind if I continue to care and follow this for the outcome of the 26+ suits brought against Apple.
Click to expand...

The baseless class-action lawsuits are worse than the the accusations that Apple is supposedly guilty of.

Supporting the sleazy lawyers who make a living out of hurting others in the name of Apple having hurt others. Irony.
 
Looks like the same two posters still at all....No matter apples does....they could do no wrong........
 
DNichter said:
Because it’s not that big of a deal. People need to stop thinking Apple owes them something.
Click to expand...

It is a big deal when my company, with 1000+ leased iPhones (mostly 6 and 6s), have company apps that are not working properly owing to throttling. Apple is aware and working to a solution with us. So yes, it is a big deal.
 
rukind2 said:
It is a big deal when my company, with 1000+ leased iPhones (mostly 6 and 6s), have company apps that are not working properly owing to throttling. Apple is aware and working to a solution with us. So yes, it is a big deal.
Click to expand...

It’s a manufacturing defect that they tried to remedy without a recall. They owned up to the mistake, apologized, and is fixing the problem. What else would you like done? I’m not defending Apple completely, all I’m saying is it’s time to move on. The woe is me attitude on here is pathetic. It’s a phone. And they’ll fix the issue.
 
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