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Has the throttling issue been blown out of proportion?

  • No. In fact, there should be more outrage.

    Votes: 115 33.8%
  • No. Apple has received the appropriate amount of backlash and loss of trust.

    Votes: 68 20.0%
  • Yes. It’s not as big a deal as people are making it out to be.

    Votes: 157 46.2%

  • Total voters
    340
That's not a fix, it's a band-aid.

I'm actually more interested in seeing how Apple will address this in future iOS updates and permanent battery replacement policies. The iPhone 8 and X and iPads may not be affected right now but what about future iOS versions? I'm interested in what Apple's plans are for long term.
Simple really give people a choice. Have a official app which gives you the option to throttle your cpu or not problem solved
 
Way overblown. As technology ages and software updates get applied, slowdowns occur. That's the natural order of things. Even with a good battery, any iPhone will slow down over time. Yes, Apple should have been more transparent with the measures they've applied. But overall, it's the natural way of technology.
 
Simple really give people a choice. Have a official app which gives you the option to throttle your cpu or not problem solved

This ... a toggle for "power management" in settings along with more detailed information about when throttling starts based on battery health. If I get a notification that I'm going to begin to experience throttling based on battery health, I might not run out and get a new battery right away, especially if it's negligible at first, but at least I'm aware, and as it get worse I know how to remedy the situation.

Also, going forward, users should be able to replace their batteries through Apple whenever they want if they pay the cost. Apple shouldn't be able to say no based on their diagnostics. I also feel the battery replacement should permanently remain at $29, especially since the iPhone parts list shows the battery costs Apple $2-$6, but it'll likely go back up.

Also, this isn't just for "techies" ... the local news here covered this story, and it's been a national story. I'm basically the "tech" person at work and I've had most people with iPhones here ask me about it, people who some of you are referring to as "normal users" who don't care or know about this anyway.
 
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Way overblown. As technology ages and software updates get applied, slowdowns occur. That's the natural order of things. Even with a good battery, any iPhone will slow down over time. Yes, Apple should have been more transparent with the measures they've applied. But overall, it's the natural way of technology.
Why should Apple have been more transparent? Please explain this cookie cutter response.
 
Way overblown. As technology ages and software updates get applied, slowdowns occur. That's the natural order of things. Even with a good battery, any iPhone will slow down over time. Yes, Apple should have been more transparent with the measures they've applied. But overall, it's the natural way of technology.
When a 2017 iPad 9.7 with Apple A9, 2GB RAM and 2048*1536 resolution handles iOS 11 just fine while an iPhone 6s with Apple A9, 2GB RAM and 1334*750 does not, then there's something fishy going on beyond the typical slowdown due to increasingly complex software.
 
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You know what... Random shutdown already happened... About a year ago. Apple decided replace some iPhone 6S battery. If you think random shutdown will generated bad press, I tell you it happened one year ago. During that time, iPhone 6 users also experienced random shutdown. You can go back to old MacRumors news.

Apple fixed the shutdown issue with this power management "feature". Then this happens.

Tell me, why Apple didn't replace battery for all iPhone 6 and 6S users?

Not the same....obviously.

They had a small batch of bad batteries. They replaced them in a very low visibility manner. Fairly standard process for them for more than a decade. I've done it myself with Apple products since the days of the iBook.

Not new.

I checked both my 6S phones; neither were in the group for the recall, neither appears to have slowed. Have not benched them....perhaps they have. If it doesn't bother the user...

But neither of the 6S users in my house want to swap batteries at this point because they don't perceive any issues.

I'm glad they are offering the replacements. It was a bad decision to not be transparent about it. It also sheds possible light on how Apple may be as vulnerable as every other platform in the arms race to add more features, and more eye candy. I wouldn't be surprised if some of the voltage issues they are were trying to avoid from older, underperforming batteries were in fact caused or exacerbated by the latest and greatest iOS.

On the flip side, what about all the older Android devices that simply cannot be upgraded? Good or bad, that is an easy way to avoid this dilemma: New OS ignores (does not support) older hardware. Looks like Apple finally overreached on new OS features/performance/voltage draw. And it bit them.

Moving forward, they will have to either:

1. Address voltage issues, perhaps by limiting features or otherwise letting users know and/or pick.
2. Support older OSes longer, so users are not compelled to upgrade, and are warned about performance hits or feature limits if they do.

If you (or anybody) thinks Apple is evil and controlling, I suggest you vote with your $. Stop buying their products. That sends the loudest message.
 
Not only is Apple to blame for slowing down my iPhone to the point it takes another .0025 seconds to open Pokémon Go, they’ve now throttled the heat here on the east coast too. I’m filing a lawsuit. We need to hold them accountable!

Ps - do you guys think they’re gonna release an SE 2? Can’t wait to get that.
 
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Oh boy... soon as I saw the thread title I thought:

dgbg.gif


On a more serious note, I’ll give it a “maybe”... but also preface that with Apple definitely shouldn’t have acted as shady as it did.

Silently slipping throttling into a software update without telling anyone in an effort to avoid a huge recall. They should have been transparent from the start, sucked it up, and done whatever was needed to ensure they maintained the public’s trust. Apples lie by omission caused this whole situation to stink and they should be held to a higher standard than that.

Personally I hope they go down in flames with the lawsuits all over the world, thus giving Apple a huge slap in the face to knock off the Orwellian type **** and give users control over their own iOS devices via software options they can control in the settings... much like they should have done with this throttling “feature” which would have avoided the whole mess.

Probably won’t happen and they’ll continue to be arrogant to the point of not even letting users control their devices... but a guy can dream right? :p

Yeah... then your phone WILL be definitely slowing down due to exploitation ha ha....
 
Not only is Apple to blame for slowing down my iPhone to the point it takes another .0025 seconds to open Pokémon Go, they’ve now throttled the heat here on the east coast too. I’m filing a lawsuit. We need to hold them accountable!

Ps - do you guys think they’re gonna release an SE 2? Can’t wait to get that.
SE 2? Only if Apple promises Angry Birds will open in 0.0025 nanoseconds.
 
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Way overblown. As technology ages and software updates get applied, slowdowns occur. That's the natural order of things. Even with a good battery, any iPhone will slow down over time. Yes, Apple should have been more transparent with the measures they've applied. But overall, it's the natural way of technology.

Apple should have never throttled anyone’s iPhones. Doing so caused a major bad experience across multiple models of their iPhones. Then covering it up as a battery issue is just a smoke screen. I can’t wait to see their Q1 earnings flop over this debacle. There is never any transparency with Apple just cloaks and daggers.
 
Totally agree with your first point. They screwed up there, and on this whole issue, but I still believe it's overblown. Ah the iPad 3. I couldn't get rid of that thing quick enough haha.
It's not actually the throttling that concerns me and I don't believe in the whole planned obsolescence conspiracy theory.

I think Apple made a good decision opting for stability over performance. A lot of folks here might prefer no throttling but the MacRumors forum membership is, what, just 0.5% of Apple's entire customer base? I expect for majority of users, throttling is better than random shutdowns.

What I find of concern was Apple's initial response to the issue denying battery replacements for those affected. I'm quite used to just doing walk-ins or appointments at an Apple store and getting my devices (under regular warranty or AC+) replaced when they exhibit defects. That's why I willingly pay a premium for Apple. Hopefully, I can still expect that same level of customer service in future.
 
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Same here, but I could have used the throttle to keep my family safe.

Last year, my iPhone 6, original owner, updated iOS, went skiing with the family in 20 degree weather. I've got teens, they were on their own all over the mountain. We decided I would text them all in the afternoon and we'd all regroup, grab some lunch, make sure everyone is accounted for and okay.

So 1PM arrives, I take my iPhone out of my pocket, and it's dead, it's got that charging cable graphic up and won't respond at all. Home button, hard reboot, nothing is working, the thing is not responsive. My wife's iPhone 6, same thing. Turns out all 5 of our iPhone 6's with 100% battery were all on the same screen, all dead.

Fortunately we all had the same sense of what was going on and we all wound up at the lodge by 2PM. Once the phones were inside in the warm air they started to respond.

If Apple had instituted this new protocol for throttling the phones, last year we all would have had working phones on the mountain and never would have been out of touch with each other. So while you may not appreciate the slowdown in certain situations I can tell you I would have welcomed it in that situation, quite upsetting for a father and mother to not be able to reach their kids for a lengthy period of time.
Personally, I'm of the belief that they need to build the devices with battery degradation in mind so that neither scenario ever happens. Over build the battery so that when the battery degrades it can still provide enough current to run at full speed and give the user the option to throttle for longer life. It could be an option they build into low power mode.
 
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Why is where the throttling begins a separate question when my iPhone is constantly throttled? You can’t separate the two, and it is not a fact that the battery doesn’t degrade to 80% in two years only.

FACT: Apple state the software throttles your iPhone due to battery wear.

FACT: My phone and many others throttle all the time.

FACT: My battery’s quality at full charge is at 92% and never runs at its full speed.

FACT: Until this week Apple would ONLY replace an iPhone battery, even if you paid them if their own diagnostics software stated your battery was below 80% quality.

The conflict is not from me or anyone else, it is from Apple because it’s they who say one thing in their stores and another in iOS, they throttle your iPhone, will not replace the battery, but happily advise you to buy a new iPhone....

The 20 Plus lawsuites are only the beginning on this one....

Yes you can separate the two, as I did in my question. All of the “facts” you listed have to do with when Apple decides to implement the battery throttling. You seem to have mistaken the intent of my question to be related to that. I was questioning the discrepancy in how much use it takes for an iPhone battery to degrade to 80% capacity, not how much use it requires before throttling begins. The statements I quoted made claims about when 80% capacity is reached, not when the throttling begins. If that’s what you meant when you said that iPhone batteries can drop to 80% in less than a year, that’s not what you said.
 
Personally, I'm of the belief that they need to build the devices with battery degradation in mind so that neither scenario ever happens. Over build the battery so that when the battery degrades it can still provide enough current to run at full speed and give the user the option to throttle for longer life. It could be an option they build into low power mode.
Agreed. Not quite forever but at least guarantee 2 years battery life considering the installment plans are usually 2 years and the EU even requires 2 year warranty. At the very least, until they fix their diagnostic software to match iOS battery health determination for throttling, update AC+ terms to cover free battery replacements regardless of what Apple battery diagnostics say.

Goodness knows battery on the iPad 3 was over-engineered. Even after 5 years, it still won't die. I reckon lack of fast charging likely helped prolong its battery life, too.
 
Apple should have never throttled anyone’s iPhones. Doing so caused a major bad experience across multiple models of their iPhones. Then covering it up as a battery issue is just a smoke screen. I can’t wait to see their Q1 earnings flop over this debacle. There is never any transparency with Apple just cloaks and daggers.

It will be a record quarter. iPhone X revenues off the charts.
 
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For those interested in the accuracy of battery apps, I went in to have my battery replaced today and they have run out for my model. However, I was able to glimpse what my battery health is according to Apple. Apple's diagnostic app says 82.59% while an app called Battery Life also says 82%. So it's bang on. From the apps history of me checking it looks like as the battery charging level lowers so does the health score of it. When it's under 50% it says it's 69% healthy.
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Agreed. Not quite forever but at least guarantee 2 years battery life considering the installment plans are usually 2 years and the EU even requires 2 year warranty. At the very least, until they fix their diagnostic software to match iOS battery health determination for throttling, update AC+ terms to cover free battery replacements regardless of what Apple battery diagnostics say.

Goodness knows battery on the iPad 3 was over-engineered. Even after 5 years, it still won't die. I reckon lack of fast charging likely helped prolong its battery life, too.
I don't expect a battery to last forever. I understand they're consumables, like tires on a car, however deciding to throttle performance to keep the battery life the same without being up front about it to the user is shady.
 
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I don't know what Apple Stores you are referring to but I have been to dozens of them hundreds of times and have never, ever been approached in the type of "hard sell" manner you are referring to. If anything, I browse around for 20 minutes just hoping someone would approach me and they never do, I have to seek them out.

This shark-like demeanor you are referring to, associates acting like car salesmen on commission or Best Buy hucksters.....that's not Apple Store behavior. That's imaginary. They aren't trained in that manner.
I exagerated the hard sell approach to make my point. Posters here have said they went for a battery test on their throttled phones and "geniuses" said the battery was fine and wouldn't need replacing. "So maybe it's time for a new phone".
If a battery would fix it and it isn't suggested then??? Soft sell then, but certainly suggested.
If you've been to dozens, hundreds of times then perhaps you exagerate a bit yourself to also make your point?
 
Hate it to break it to the "I'm leaving Apple crowd", but every Android will slow down over time as well, sometimes in as little as 6 months.
It's not actually the throttling that concerns me and I don't believe in the whole planned obsolescence conspiracy theory.

I think Apple made a good decision opting for stability over performance. A lot of folks here might prefer no throttling but the MacRumors forum membership is, what, just 0.5% of Apple's entire customer base? I expect for majority of users, throttling is better than random shutdowns.

What I find of concern was Apple's initial response to the issue denying battery replacements for those affected. I'm quite used to just doing walk-ins or appointments at an Apple store and getting my devices (under regular warranty or AC+) replaced when they exhibit defects. That's why I willingly pay a premium for Apple. Hopefully, I can still expect that same level of customer service in future.

That’s fair. Totally agree.
 
I don't think anyone cares. That's the point. For all but the most extreme cases, we're talking fractions of seconds of time savings here. No one notices that it takes 0.025 seconds longer to launch the Mail app so it doesn't bother anyone.

On the contrary, it can often be very noticable. We know this not only from member reports here and elsewhere, but...

Apple themselves said that they got enough reports of slower performance, that they investigated, and eventually came up with lowering the battery replacement cost.
 
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Way overblown. As technology ages and software updates get applied, slowdowns occur. That's the natural order of things. Even with a good battery, any iPhone will slow down over time. Yes, Apple should have been more transparent with the measures they've applied. But overall, it's the natural way of technology.

Hardware doesn't slow down "naturally." My 3GS and 4S and iPad 1st-gen still run like brand new.

Software can bog it down, and that's certainly the norm with Apple. It doesn't have to -- software can lighten the load and make it run better than ever.

In this case, the hardware is deliberately slowed down, without notice to the user as to why or how to address it. It isn't "the natural way of technology" at all, as romantic as that sounds.
 
What Apple should do is stop offering iOS updates after 2 years of ownership. No new features, no new Apple app updates, no optimizations, no new protocols, no nothing.

And then all of you will be happy with your Geekfast phones. Oh, but I guess then you would scream about how holding back on all the new iOS innovations is forcing people to buy new iPhones. It's a scam to get people to upgrade! How could they do this to us and hold back iOS 12 from us!

It's always something.

They should just do that. I hate constant pop up reminding me update software. I hate it download the update without my consent.

I disabled my wife's SE update using Apple TV profile trick.

I care less about which version of OS my phone use. If I can maintain speedy device, I will keep the version as long as possible.
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Hate it to break it to the "I'm leaving Apple crowd", but every Android will slow down over time as well, sometimes in as little as 6 months.


That’s fair. Totally agree.

Some Android devices does slow down overtime, but Android OEMs don't out a code deliberately slow down the devices.

Depends on the phone. My personal Huawei P10 is as fast as it was on day 1. The software combined with the processor learns user behavior and system will delivery the best performance. You know the best thing Android offer? It offers you option to adjust system performance. For example, MiUI will tell you which apps slows down the phone, drain the battery, there are files can be deleted for better performance. It also tells you which app runs background, it gives you option to disable certain app running in the background, you can whitelist an app etc.

See the difference? Android give users option and user choose which is best for their use. Apple tells you what is the best in their opinion and you can't do anything about it.
 
They should just do that. I hate constant pop up reminding me update software. I hate it download the update without my consent.

I disabled my wife's SE update using Apple TV profile trick.

I care less about which version of OS my phone use. If I can maintain speedy device, I will keep the version as long as possible.
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Some Android devices does slow down overtime, but Android OEMs don't out a code deliberately slow down the devices.

Depends on the phone. My personal Huawei P10 is as fast as it was on day 1. The software combined with the processor learns user behavior and system will delivery the best performance. You know the best thing Android offer? It offers you option to adjust system performance. For example, MiUI will tell you which apps slows down the phone, drain the battery, there are files can be deleted for better performance. It also tells you which app runs background, it gives you option to disable certain app running in the background, you can whitelist an app etc.

See the difference? Android give users option and user choose which is best for their use. Apple tells you what is the best in their opinion and you can't do anything about it.

I’ll trust my chances.
 
Hate it to break it to the "I'm leaving Apple crowd", but every Android will slow down over time as well, sometimes in as little as 6 months...

If you load up your phone with apps that auto start on bootup or constantly run in the background, yeah it can slow down. Android doesn't limit apps to 10min of background time like iOS. That's why you can download large files without it stopping after 10 min.

Also, Android devices cover a large range of prices, are you talking about bargain bin phones or ones that cost over $600 or all of them?
 
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