No, Apple merely throttled him. Sigh.
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Other Has the throttling issue been blown out of proportion?
- Thread starter joeblow7777
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No, Apple merely throttled him. Sigh.
Apple owes me my phone, which they messed around with. Used it for TWO years without ANY shutdown issues. DO NOT BS with me. Yes, it is caps time now.
Re Contract breach, we will let the courts decide.
Does that make my opinions invalid? I had the 6 until two weeks ago. My wife still has the 6. I still have an Apple Watch 0 (a device almost as old as the 6). This incident sets a precedent that will determine how Apple handles similar situations for all devices in the future... even the X. I tend to update every three years, so I'm far more likely to run into this than someone who updates every year.
It wouldn't have to be a shutdown as long as there is a fix that the user can implement. Is your iPhone shutting down unexpectedly? Did you disable the fix for that issue? Try going into General Settings and moving this slider over to the right. Better? Good, but you might notice your phone is slower. Consider a battery replacement.
Are you implying that Apple built this defect into the iPhone and planned to throttle them in the year 2017? Personally I think the shutdown issue from aging batteries was an unexpected problem and through testing they found that throttling helped. By implementing this fix without communicating the performance trade-off to customers Apple made a huge error in judgement. Was that due to the rush to implement a fix? Was it due to the bad decision by one or more executives? Was it deliberate fraud? Negligence? I suppose that's a question now put to the courts where lawsuits have been filed.
Not an emotional response. Principles. If Apple is so bad of a company for doing this, why would you want to own their products? I think we look at it differently.
You might not be in the "outraged" camp but plenty of others on this board are. My comment is directed at them.
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Please show me the contract you speak of that they breached? I'll wait...
Your “principles” are based on emotions.
Can you tell me an objective benefit to you or a detriment to Apple if you were to stop using and sell/discard their products that you already own?
No one has a problem switching. Just pay me our investment's value, not the used value. No one purchased this to sell used and to buy another used phone. Pete, it seems you are full of money, so lend us, poor peasants, some corn to switch from Apple.
Contract: iPhone 6 - Technical Specifications under 'Chips'
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Bring it on! I think the general public could stand to learn something about Electrical Engineering.
What I quoted were two conflicting remarks, one stating that an iPhone’s battery will not degrade to 80% capacity for 2 years, and the other saying that it reaches that level of wear within a single year.
When the throttling begins is actually a separate question.
So within a week, you think everyone should have run out and bought all new products to replace everything they own?
People want Apple to make this right. We're not all made of money that we can just buy thousands of dollars of new stuff.
Sometimes, the caliber of arguments made on this forum astounds me.
Seriously, it’s posts and attitudes like this that give the rational people a bad name. It’s reasonable to be irritated about some of how this was handled. Sure, being given an option of ether a dead battery or slower cpu speed would have been peefereable for some. Mabybe many.
But, when you act all indignant and that Apple owes you something, you’re simply out of touch with reality. I’m recommending less time on mac rumors and more time on match.com. Perspective. Get some.
This is important for everyone to note.
Apple knows that they can state some common facts and most people will just assume those facts must be directly related to the problem at hand. Apple uses this narrative technique constantly, because it works so well.
But just because Apple mentions things like temperature, and 80% after 500 cycles, etc, those standalone facts do NOT tell us when throttling is enabled.
That’s why we need an iOS lab with multiple old and new batteried devices to run some comparison tests with varying battery cycle counts and charge levels.
Apple owes iPhone to the advertised spec we purchased! It didn't degrade naturally, but forcefully by Apple, without our consent. I am not asking for new phones. My god.
What am I reading here? This is unbelievable.
Well if my iPhone was running slow and I went in to have it checked by a "genius" and this "genius" said "well the battery checks out fine, perhaps it's time for an upgrade to a new device. The "X" starts at only a thousand and we can get you in one today".
Then I don't think it's overblown at all, it seems a very real scenario to me that has surely been played out many times by the "genius" to an unsuspecting customer who only knows his iPhone has gotten laggy and what the "genius" is saying makes perfect sense to him.
Reminds me of a car mechanic I went to once who told me it was time to change my timing belt. Only problem is it had a timing chain, not a belt and I knew this. It was the last time I went there after calling him out. And when my iPhone 7 is done then I'm done, with Apple. I'm a fan boy of no particular OS as I like them all, just like Apple OS less and less these days and they will get no more of my hard earned cash. YMMV
Then I don't think it's overblown at all, it seems a very real scenario to me that has surely been played out many times by the "genius" to an unsuspecting customer who only knows his iPhone has gotten laggy and what the "genius" is saying makes perfect sense to him.
Reminds me of a car mechanic I went to once who told me it was time to change my timing belt. Only problem is it had a timing chain, not a belt and I knew this. It was the last time I went there after calling him out. And when my iPhone 7 is done then I'm done, with Apple. I'm a fan boy of no particular OS as I like them all, just like Apple OS less and less these days and they will get no more of my hard earned cash. YMMV
Yet they throttle iPhone 7s that are less than a year old, still under base warranty, and have batteries Apple considers "Healthy" and wouldn't replace (ie. over 80% health).
You're talking about two completely separate things: performance, and battery. There's no relation except the one Apple deliberately and secretly included. You concede that the reason people upgrade is due to better performance of the newer phone (than their current one).
Well, that sure as heck makes it wrong to secretly slow people's devices down without telling them why. People will know to check their battery condition if they experience battery problems. They won't think to check it if they get sluggish performance, and even Apple techs would have told people there's no relation. That's wrong.
Your expectation that phones should basically be completely done by 2 years is archaic. Sure batteries will be wearing, but people can replace batteries. Software is plateauing and doesn't change nearly enough to warrant the performance hits that the permanent and nearly forced iOS updates bring. Everyone still expects performance hits from iOS updates, but deliberate throttling? No.
My 3GS and 4S both open Music and Camera about 2-3 faster than my iPhone 6 does, despite being like 8-15 times more powerful than them. I guess Apple's coding has gotten so sloppy that this is the best we can expect from them.
It may be better, for some people and in certain situations, if and only if the user knows that it's going on -- and they should have control over it (low power mode).
Do you really think people want their phones secretly throttled while they're plugged in, for example?
It was a cold day but in the 20's, our batteries were fresh, in the 80% to 90% range as we began skiing, probably fell to 50% during the time we were trying to reach each other.
It would have been great to have the throttle in that instance as perhaps our phone never would have died otherwise.
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I don't know what Apple Stores you are referring to but I have been to dozens of them hundreds of times and have never, ever been approached in the type of "hard sell" manner you are referring to. If anything, I browse around for 20 minutes just hoping someone would approach me and they never do, I have to seek them out.
This shark-like demeanor you are referring to, associates acting like car salesmen on commission or Best Buy hucksters.....that's not Apple Store behavior. That's imaginary. They aren't trained in that manner.
That's a great question, we know for a fact the throttling kicks in many cases way before Apple's genius bar tool tells a customer their battery is degraded.
In my case I saw throttling at around 300 cycles and about a year of use. Hence it could be either Apple is doing this due to a cheap/bad battery/system design and they need to workaround the issue way earlier than normal.
There is no way in hell a phone 1 year old should see throttling. After 10 years of iPhones we should see technology advance, not devolve.
And to be clear, superior battery tech exists, so this is not a fact of life that people should get used to degraded batteries and 1-year iPhone old throttling like Apple's PR suggests.
Apple is making this about battery improvements and trying to skirt under their own mistake which was throttling users to begin with. They should never throttle a device to make a battery last longer and make the user experience worse. Horrid management made this decision and it's going to cost them big time in their upgrade cycles this year!
A free battery replacement would of been niceSo within a week, you think everyone should have run out and bought all new products to replace everything they own?
People want Apple to make this right. We're not all made of money that we can just buy thousands of dollars of new stuff.
Sometimes, the caliber of arguments made on this forum astounds me.
I don't think anyone cares. That's the point. For all but the most extreme cases, we're talking fractions of seconds of time savings here. No one notices that it takes 0.025 seconds longer to launch the Mail app so it doesn't bother anyone.
Stop making yourself crazy over geekbench scores. You're not a speed skater and the iPhone is not a pair of skates. It's a mobile phone. If I were you I'd worry about real things that really impact the iPhone experience like LTE availability, wi-fi speeds, the congestion of streaming data, gmail load times, and on and on. Fractions of seconds of processing time? Please.
They have nothing to be sorry about.
In fact, I'm mad that Apple gave the $50 battery discount. It sends the wrong message just like the free bumper case given to appease the whiners during the fake news Antennagate. All it does is encourage the truthers to keep making up phony "scandals".