Can someone help me?
Can you tell us a little more about the Mac. What year model is it and how did you get to the point you are now? Please try and explain what you did step by step.
Can someone help me?
And here is the problem: I get a message that it is "About 6 minutes remaining" for the installation. But the progression bar doesn’t move at all. I tried it a couple of time (cancel and redo the procedure). The first time the installation stopped at 12 seconds. Now it doesn’t go on at all ...
I'm not quite sure how you got in this mess, but here is how to fix it. (I am assuming here there is not some underlying hardware issue that got all this started).
Hold command-option-r at boot and select your wifi when asked. Then you will see a spinning globe while the recovery utility downloads and installs. Once that is done you will see the recovery screen. From there launch Terminal from the Utilities menu and enter the line below exactly like I have it, including the quotes. That will blow off the Fusion drive.
Code:diskutil cs delete "Fusion Drive"
Now quit Terminal and launch Disk Utility. You should see a screen like this offering to fix the Fusion drive. Go ahead and click Fix to rebuild the Fusion drive.
View attachment 610983
Now quit Disk Utility and click reinstall OS X at the top and wait for it to finish and restart. This will put you on the OS X version that came from the factory. You can update to El Capitan after if you like.
What you are seeing locked there in your second screenshot is the Recovery HD partition, and that is as it should be and not the problem. The problem is you borked the Fusion drive somehow and this will fix it.
I'm not seeing anything wrong there. Once you have command-r booted to recovery can you not select that 499GB Macintosh HD volume as the install target?
Heyy I NEED HELP! I tried Factory resetting my imac and when i clicked on Disk utility i clicked on Restore instead of erase, when i tried to Download an os from the internet it says its locked like his^^^. I did what you said with terminal but it does not work, it is still locked . What can i do to fix it?I'm not quite sure how you got in this mess, but here is how to fix it. (I am assuming here there is not some underlying hardware issue that got all this started).
Hold command-option-r at boot and select your wifi when asked. Then you will see a spinning globe while the recovery utility downloads and installs. Once that is done you will see the recovery screen. From there launch Terminal from the Utilities menu and enter the line below exactly like I have it, including the quotes. That will blow off the Fusion drive.
Code:diskutil cs delete "Fusion Drive"
Now quit Terminal and launch Disk Utility. You should see a screen like this offering to fix the Fusion drive. Go ahead and click Fix to rebuild the Fusion drive.
View attachment 610983
Now quit Disk Utility and click reinstall OS X at the top and wait for it to finish and restart. This will put you on the OS X version that came from the factory. You can update to El Capitan after if you like.
What you are seeing locked there in your second screenshot is the Recovery HD partition, and that is as it should be and not the problem. The problem is you borked the Fusion drive somehow and this will fix it.
I followed what you told him but my HD says something completely differentOkay... this will kill it. The issue is you copied my earlier command with Fusion HD in it. I gave the other user that command because that is what his drive was named. Yours is named Macintosh HD so the command is different.
Code:diskutil cs delete "Macintosh HD"
[doublepost=1493424871][/doublepost]When i go to Disk Utility "Erase" is greyed out,Heyy I NEED HELP! I tried Factory resetting my imac and when i clicked on Disk utility i clicked on Restore instead of erase, when i tried to Download an os from the internet it says its locked like his^^^. I did what you said with terminal but it does not work, it is still locked . What can i do to fix it?
[doublepost=1493422315][/doublepost]
I followed what you told him but my HD says something completely different
When i go to Disk Utility "Erase" is greyed out,
Thank you so much ! My mac works again, Youre a true hero!It does not look like you have a core storage volume on there. Start Disk Utility and go to the erase tab, then select the drive itself at the very top of the left column like in my screenshot. Then select Mac OS Extended (Journaled) from the dropdown and apply that format.
You will need to do this from Internet recovery (command-option-r boot)
View attachment 697869
Have you ever downloaded Yosemite under that AppleID? You will need to use an AppleID that was previously used to install Yosemite.It asks me for my iCloud, when I log into appstore to download yosemite it says this item is not available
Then you are bit stuck. At this point, your easiest option would be to buy the Snow Leopard DVD from Apple and boot to that and erase the disk and reinstall. Then after that you could upgrade if you want.I never bought any of OS X, so it is forbidden
It does not look like you have a core storage volume on there. Start Disk Utility and go to the erase tab, then select the drive itself at the very top of the left column like in my screenshot. Then select Mac OS Extended (Journaled) from the dropdown and apply that format.
You will need to do this from Internet recovery (command-option-r boot)
View attachment 697869
So basically did I screw up by choosing the next line down McIntosh HD instead of the top line with the hard drive name and type?
No not at all. What you did just erases the Macintosh HD partition versus selected the drive above that erases the whole drive including the recovery partition. But if you just want to reinstall the same OS version you are now using, what you did works fine.
That spinning beach ball when doing simple things like you describe sounds a lot like a failing drive.
Have you installed any software lately that may have caused this, or did it just start all on its own?
diskutil list
diskutil cs list
Once you get back in recovery, open Terminal from the Utilities menu, then run the two commands below one after the other. Then post the output of each command here so we can take a look.
Code:diskutil list diskutil cs list
http://imgur.comI did this. I tried attaching the picture but it says the file is too large. Any thoughts?
It looks like somehow you copied the installer onto the main drive, and not you cannot do anything with that drive since you are booted to it.
Tyr getting to Internet recovery by holding command-option-r at boot. Select your wifi then you should see a spinning globe while the recovery utility downloads. Then you will see the recovery screen. Now use Disk Utility to erase the entire drive then try to reinstall.