Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Boardiesboi

macrumors 601
Sep 3, 2013
4,615
10,697
Sydney Australia
In any event if you want a repair you’ll need to send you watch back to Apple. They will send you a replacement. If you add AppleCare+ then they will send you an express replacement so you don’t have to be without a watch.

Replacement as in a temporary one until they fix my current watch?
 

KPOM

macrumors P6
Oct 23, 2010
18,314
8,330
Replacement as they send you a different watch to replace your defective one, but it’s a software issue so I’d wait a bit for Apple to fix the software.
I’m not aware of any common issues with watches restarting so it may be a lemon.
 
  • Like
Reactions: Boardiesboi

Ethan Coohill

macrumors 6502
Jun 3, 2015
284
176
Denver
Here’s my deployment buckle on my wrist. I have to have it on the tightest loop. I’m a 6 foot 180 lbs dude so I’m not small, guess my wrists are. What do I do? Can hermes adjust the deployment buckle position?
[doublepost=1508127945][/doublepost]
Here’s my deployment buckle on my wrist. I have to have it on the tightest loop. I’m a 6 foot 180 lbs dude so I’m not small, guess my wrists are. What do I do? Can hermes adjust the deployment buckle position?
Forgot to mention the reason for the picture was the placement of the deployment buckle and where it lies on my wrist
 

Attachments

  • 1D31870D-2A2F-4872-B0EC-4D56C2F0ECA3.jpeg
    1D31870D-2A2F-4872-B0EC-4D56C2F0ECA3.jpeg
    1,020.5 KB · Views: 315

Boardiesboi

macrumors 601
Sep 3, 2013
4,615
10,697
Sydney Australia
Forgot to mention the reason for the picture was the placement of the deployment buckle and where it lies on my wrist

I've read a few people with the deployment buckle not very happy with the fit.

It's a great mechanism in principle but seems to be very restrictive of what size wrists it would fit.

I think that you would need a pretty big wrist so that the entire buckle sits under your wrist, directly opposite the watch above.
 
  • Like
Reactions: AppleKarma

Ethan Coohill

macrumors 6502
Jun 3, 2015
284
176
Denver
I've read a few people with the deployment buckle not very happy with the fit.

It's a great mechanism in principle but seems to be very restrictive of what size wrists it would fit.

I think that you would need a pretty big wrist so that the entire buckle sits under your wrist, directly opposite the watch above.
It’s just disappointing cause the website says it fits wrists 165mm or whatever it is. And that’s basically eighth where I’m at. Called hermes and they said my only option since I’ve synced it would be to call an hermes store and see if they could somehow make an exception. The location near me doesn’t have Apple Watch stuff so I have to call one out of state
 

AGamble

macrumors regular
Jun 21, 2013
160
71
It’s just disappointing cause the website says it fits wrists 165mm or whatever it is. And that’s basically eighth where I’m at. Called hermes and they said my only option since I’ve synced it would be to call an hermes store and see if they could somehow make an exception. The location near me doesn’t have Apple Watch stuff so I have to call one out of state

Although this will be in their T&Cs I think it’s poor form on their part.

Most retailers accept returns with receipt, even if it’s just a credit note.

Why don’t you reset the Apple Watch and pretend it’s not been sync’d?
 
  • Like
Reactions: Boardiesboi

Ethan Coohill

macrumors 6502
Jun 3, 2015
284
176
Denver
This is where it sits
Although this will be in their T&Cs I think it’s poor form on their part.

Most retailers accept returns with receipt, even if it’s just a credit note.

Why don’t you reset the Apple Watch and pretend it’s not been sync’d?
will that work? How will they know it wasn’t synced before?!
 

AGamble

macrumors regular
Jun 21, 2013
160
71
This is where it sits

will that work? How will they know it wasn’t synced before?!

I guess they won’t unless they run some diagnostic tests, by which point you’ll be long gone.

I’m guessing the band and watch are as new with no visible marks?
 

Ethan Coohill

macrumors 6502
Jun 3, 2015
284
176
Denver
This is where it sits

will that work? How will they know it wasn’t synced before?!
I’ve already got Apple care with it...
[doublepost=1508159758][/doublepost]They are in perfect condition. The problem is I would have to send it in to hermes for exchange. They wouldn’t send me a new one until they looked over this one.
[doublepost=1508159808][/doublepost]
I guess they won’t unless they run some diagnostic tests, by which point you’ll be long gone.

I’m guessing the band and watch are as new with no visible marks?
Sorry meant to reply to this. They said I have to return it through the online store. My denver hermes Store doesn’t carry anything Apple Watch related anyways. This is a pain because it was a graduation gift and I feel terrible it doesn’t fit right.
 

Ethan Coohill

macrumors 6502
Jun 3, 2015
284
176
Denver
Update: hermes said they can’t do anything.

Have a call in to Apple and the nice rep said he was gonna call me back in a bit once he looks into it. If anything I would just like some sort of store credit to Apple to help facilitate the price of a new hermes band.

Well another option is does anyone want to switch bands? Lol
 

KarimLeVallois

macrumors 68030
Feb 22, 2014
2,614
1,778
London
Update: hermes said they can’t do anything.

Have a call in to Apple and the nice rep said he was gonna call me back in a bit once he looks into it. If anything I would just like some sort of store credit to Apple to help facilitate the price of a new hermes band.

Well another option is does anyone want to switch bands? Lol

This is why I purchased mine from Apple as Hermès are rubbish for anything to do with the watches. I'd recommend anyone wait for delivery from Apple, rather than get a little too excited and buy from Hermès direct.
 
  • Like
Reactions: AppleKarma

drew0020

macrumors 68020
Nov 10, 2006
2,368
1,281
Update: hermes said they can’t do anything.

Have a call in to Apple and the nice rep said he was gonna call me back in a bit once he looks into it. If anything I would just like some sort of store credit to Apple to help facilitate the price of a new hermes band.

Well another option is does anyone want to switch bands? Lol
I hope Apple can help you, but not overly optimistic. Next time I'd purchased from Apple because there is a 14 days no questions asked return policy. I recommend selling the band on your own. You should get a good price if it is almost brand new condition.
 

Ethan Coohill

macrumors 6502
Jun 3, 2015
284
176
Denver
I hope Apple can help you, but not overly optimistic. Next time I'd purchased from Apple because there is a 14 days no questions asked return policy. I recommend selling the band on your own. You should get a good price if it is almost brand new condition.
I hope Apple can help you, but not overly optimistic. Next time I'd purchased from Apple because there is a 14 days no questions asked return policy. I recommend selling the band on your own. You should get a good price if it is almost brand new condition.
Learned my lesson I guess. Where do you suggest I sell it? I can’t even find one listed on eBay.

I haven’t worn the band outside at all. It’s hasnt been on for more than 10-15 min max. Honestly even a $200 Apple credit or something just to help the cost of a new band. I would keep this one since it was a graduation gift from my mom and I feel terrible right now
 

drew0020

macrumors 68020
Nov 10, 2006
2,368
1,281
Learned my lesson I guess. Where do you suggest I sell it? I can’t even find one listed on eBay.

I haven’t worn the band outside at all. It’s hasnt been on for more than 10-15 min max. Honestly even a $200 Apple credit or something just to help the cost of a new band. I would keep this one since it was a graduation gift from my mom and I feel terrible right now

I wouldn't worry about it. List it on the marketplace forum or eBay. The Deployment Buckle should be in high demand because it cannot be purchases without the watch..
 

Ethan Coohill

macrumors 6502
Jun 3, 2015
284
176
Denver
I wouldn't worry about it. List it on the marketplace forum or eBay. The Deployment Buckle should be in high demand because it cannot be purchases without the watch..
Thanks. Just posted the whole watch. I’ll try posting the band itself too. What do you think my price should be? Also this website has a marketplace forum? I’m terrible at the stuff lol.
 

AndrewR23

Contributor
Jun 24, 2010
4,644
1,797
Thanks. Just posted the whole watch. I’ll try posting the band itself too. What do you think my price should be? Also this website has a marketplace forum? I’m terrible at the stuff lol.
Yes it does but they are incredibly cheap and will lowball the holy hell out of you.
 

eVolcre

macrumors 68000
Jan 7, 2003
1,979
587
Thanks. Just posted the whole watch. I’ll try posting the band itself too. What do you think my price should be? Also this website has a marketplace forum? I’m terrible at the stuff lol.
I’d post just the band and then buy whichever band you like (unless you’re looking for one of the new exclusive ones ). Selling the whole thing you’ll probably lose cash, just the band you may even get s premium.

Plus, this way you can tell your mom you kept the watch she gave you at graduation and just got a new strap. Im sentimental about things like that and it would Kill me not to use the gift my mom got me.
 

Ethan Coohill

macrumors 6502
Jun 3, 2015
284
176
Denver
I’d post just the band and then buy whichever band you like (unless you’re looking for one of the new exclusive ones ). Selling the whole thing you’ll probably lose cash, just the band you may even get s premium.

Plus, this way you can tell your mom you kept the watch she gave you at graduation and just got a new strap. Im sentimental about things like that and it would Kill me not to use the gift my mom got me.
Thanks for the advice. For sure won’t sell the whole watch just trying to sell the band. It’s killing me too! That’s why I want to keep it forever it’s very sentimental
 
  • Like
Reactions: eVolcre

danmanmtl

macrumors regular
Jan 23, 2005
112
158
Montreal
Thanks for the advice. For sure won’t sell the whole watch just trying to sell the band. It’s killing me too! That’s why I want to keep it forever it’s very sentimental


I would buy the hermes 42mm deployment fauve barenia off of you! I have the ebene barenia one and i'd love the chance at a second one...
 

Ethan Coohill

macrumors 6502
Jun 3, 2015
284
176
Denver
I would buy the hermes 42mm deployment fauve barenia off of you! I have the ebene barenia one and i'd love the chance at a second one...
Awesome! Can you direct message on here or where do we go from here? We can talk details!! I really wish the band fit but my wrists are just too small I guess. I’ll be replacing it with the same exact band without the deployment.
 

danmanmtl

macrumors regular
Jan 23, 2005
112
158
Montreal
Awesome! Can you direct message on here or where do we go from here? We can talk details!! I really wish the band fit but my wrists are just too small I guess. I’ll be replacing it with the same exact band without the deployment.

I replied to your message you sent, email me from there.
 

Boardiesboi

macrumors 601
Sep 3, 2013
4,615
10,697
Sydney Australia
This is why I purchased mine from Apple as Hermès are rubbish for anything to do with the watches. I'd recommend anyone wait for delivery from Apple, rather than get a little too excited and buy from Hermès direct.

Yes don't buy from Hermes direct just because Apple stores themselves have no stock. Their T&C here in Australia says you only exchange (not return) if you have removed the inner clear plastic wrapping the watch.

I let the hype get the better of me and bought from Hermes direct cos Apple won't have them for 3-4 weeks. Now I'm worried because my watch is randomly rebooting itself.

The stock levels at Apple Store are back to normal now anyway, all showing next day delivery.
 
Last edited:

AndrewR23

Contributor
Jun 24, 2010
4,644
1,797
Anyone notice on S3 the hands are orange now and the numbers cant be made orange? It was the opposite on the S2
 

Boardiesboi

macrumors 601
Sep 3, 2013
4,615
10,697
Sydney Australia
Anyone notice on S3 the hands are orange now and the numbers cant be made orange? It was the opposite on the S2

Not sure what you mean but it would have to do with watchOS 4 instead of the watch itself?

The colour choices for the Hermes faces are:
- Red/Silver - White numbers, red hour and min hands, white second hand
- White/Silver - White numbers, white hour and min hands, red second hand
- White/Hermes Orange - Orange numbers, white hour and min hands, orange second hand
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.