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btrach144

macrumors demi-god
Original poster
Aug 28, 2015
3,024
7,532
Indiana
The new Twelve South TimePorter band holders arrived, figured I’d see how the Hermès bands look on it and I’m impressed.

y3cDc6S.jpg
I thought about getting these but a pack of 4 would let me display 12 bands and have them easily accesible. Not sure if that’s helpful to me or not.
 

the future

macrumors 68040
Jul 17, 2002
3,643
5,935
One could also hang the bands connected (not as separate parts) and thus 2 TimePorters would suffice for 12 bands.
 

Dstopsie

macrumors 68020
Jun 22, 2010
2,214
3,161
LOS ANGELES BABY!!
I’ve been holding out for the Orange Kilim and missed the window. Now I’m wondering if I should get khaki, which is available, and whether it’s at all “vibrant” in color or very muted. Wanted something that stood out.
Orange is the only Kilim color that stands out. Kaki is muted to me.
 

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Dstopsie

macrumors 68020
Jun 22, 2010
2,214
3,161
LOS ANGELES BABY!!
@Dstopsie i wonder how the band will be in hot weather? Any thoughts?
I live in the San Fernando Valley here in Los Angeles and it’s been 95 degrees here this past week and it’s been fine for me. This past summer was way more humid than normal here and I have been wearing my Kilim bands since release day and my body does run hot in temperature, and I don’t have any issues with my Kilim bands and hot weather. I am used to wearing deployment buckles on my watches because for 25+ years i have only worn various Rolex’s so I’m used to the band. Since Series 3 Hermes’s Apple Watch my Rolex sits on its winder.
 

jaybar

macrumors 68020
Dec 11, 2008
2,074
640
I live in the San Fernando Valley here in Los Angeles and it’s been 95 degrees here this past week and it’s been fine for me. This past summer was way more humid than normal here and I have been wearing my Kilim bands since release day and my body does run hot in temperature, and I don’t have any issues with my Kilim bands and hot weather. I am used to wearing deployment buckles on my watches because for 25+ years i have only worn various Rolex’s so I’m used to the band. Since Series 3 Hermes’s Apple Watch my Rolex sits on its winder.
@Dstopsie Thanks for your help. I have the rouge. I ordered the Khaki, Navy and Black. I wanted the Orange, but my husband would be pissed if I ordered that. He likes traditional watch band colors. I have the Hermes SB.
 

Dstopsie

macrumors 68020
Jun 22, 2010
2,214
3,161
LOS ANGELES BABY!!
@Dstopsie Thanks for your help. I have the rouge. I ordered the Khaki, Navy and Black. I wanted the Orange, but my husband would be pissed if I ordered that. He likes traditional watch band colors. I have the Hermes SB.
The orange is my favorite of all the colors because it’s not something I would normally ever wear. But it’s just so striking and way more beautiful than the orange Hermes sports band.
 

profmjh

macrumors 68000
Mar 7, 2015
1,734
1,800
UK
So no Kilim for me today.

Apple uses DPD for delivery in the UK and they have excelled themselves at uselessness. I waited in for the delivery. They came, didn’t press my doorbell, and put a “you were out” card through the letterbox. I then got a message to say that they would deliver it to a grocery story two miles away from my house for me to collect tomorrow.

That doesn’t work for me so I called DPD. They could not have cared less. At one point the representative even laughed at me. They just kept saying “call Apple, we don’t care”. So I called Apple. They were much friendlier but after 9 minutes (hold time plus explaining the problem to two different people) I got cut off. So I gave up for today.

The Kilim band is now on its way back to the DPD depot. It will be delivered to the grocery store tomorrow. Why they can’t just come back to my house I don’t know.

Let’s be honest here. I’m paying £299 for a fancy plastic watch strap that costs Apple pennies to make and which should be priced at about £129 at most. So I think I’m entitled to a premium service.

This was not it. At all. I’m frankly wondering if I shouldn’t just cancel the whole thing. I hate rewarding companies for poor service.
 

jaybar

macrumors 68020
Dec 11, 2008
2,074
640
So no Kilim for me today.

Apple uses DPD for delivery in the UK and they have excelled themselves at uselessness. I waited in for the delivery. They came, didn’t press my doorbell, and put a “you were out” card through the letterbox. I then got a message to say that they would deliver it to a grocery story two miles away from my house for me to collect tomorrow.

That doesn’t work for me so I called DPD. They could not have cared less. At one point the representative even laughed at me. They just kept saying “call Apple, we don’t care”. So I called Apple. They were much friendlier but after 9 minutes (hold time plus explaining the problem to two different people) I got cut off. So I gave up for today.

The Kilim band is now on its way back to the DPD depot. It will be delivered to the grocery store tomorrow. Why they can’t just come back to my house I don’t know.

Let’s be honest here. I’m paying £299 for a fancy plastic watch strap that costs Apple pennies to make and which should be priced at about £129 at most. So I think I’m entitled to a premium service.

This was not it. At all. I’m frankly wondering if I shouldn’t just cancel the whole thing. I hate rewarding companies for poor service.
@hufflematt Who will you be punishing by canceling the order? BTW, the band is manufactured by Hermes in Switzerland. Not Apple.
 

jaybar

macrumors 68020
Dec 11, 2008
2,074
640
The orange is my favorite of all the colors because it’s not something I would normally ever wear. But it’s just so striking and way more beautiful than the orange Hermes sports band.
@Dstopsie How do you know when the Kilim band is too tight? Is that when the clasp leaves an indentation on the underside of your wrist ?
 

Dstopsie

macrumors 68020
Jun 22, 2010
2,214
3,161
LOS ANGELES BABY!!
@Dstopsie How do you know when the Kilim band is too tight? Is that when the clasp leaves an indentation on the underside of your wrist ?
If the band feels too tight than it is. My deployment bands have always left a slight indentation on the inside of my wrist. If it’s too loose then it doesn’t fit right. A deployment band isn’t supposed to move. They aren't supposed for be loose on your wrist.
 

profmjh

macrumors 68000
Mar 7, 2015
1,734
1,800
UK
Who will you be punishing by canceling the order?

We’re talking about a premium product from a premium brand. The whole experience should feel exceptional. If a customer feels disappointed then the company should do its very best to make things right. And if it does not, the customer needs to decide if they should take their business elsewhere.

Standard courier procedure after a failed delivery is a second attempt. Instead, my strap has been taken to a collection point that is nowhere near my home. I didn’t authorised this. I wasn’t warned it was a possibility. DPD refused to engage with me at all.

Having just contacted Apple, they said they were powerless other than to ask for the strap to be returned to them and then a refund issued. I am welcome to place another order. So I have to pay twice and await a refund in a couple of weeks time.

This was not a luxury experience. I’m not being snide but, as I said, we are talking about a plastic, albeit very pretty and no doubt high quality, watch strap. Being sold for £299. There’s a huge margin there. LVMH is a hugely profitable company. Bernard Arnaukt is one of the richest people in the world. Why? Because customers will pay premium prices for premium products and experiences.

This was a shoddy experience. So I won’t be placing a second order. I don’t need the strap. I just wanted it.

This is my only play here. To not reward poor service. It is the only way — collectively — customers can hold corporations to account.
 

muasachi

macrumors regular
Jul 29, 2013
185
342
I really love the new Hermes watchface.
Except the music icon, it really bugs me that the icon isn't locate at the center of the screen.
It bugs me every single time I look at it.

Is the anyway to not have the music icon shows at all?
I already disable auto-launch music app, didn't help. :(


tempImagedrOLQ6.jpg
 

profmjh

macrumors 68000
Mar 7, 2015
1,734
1,800
UK
it really bugs me that the icon isn't locate at the center of the screen
100% agree. It’s an extraordinarily poor choice by Apple.

I’m really not that guy, but you just know Steve Jobs would never have allowed it. Or Jonathan Ive.
 

btrach144

macrumors demi-god
Original poster
Aug 28, 2015
3,024
7,532
Indiana
We’re talking about a premium product from a premium brand. The whole experience should feel exceptional. If a customer feels disappointed then the company should do its very best to make things right. And if it does not, the customer needs to decide if they should take their business elsewhere.

Standard courier procedure after a failed delivery is a second attempt. Instead, my strap has been taken to a collection point that is nowhere near my home. I didn’t authorised this. I wasn’t warned it was a possibility. DPD refused to engage with me at all.

Having just contacted Apple, they said they were powerless other than to ask for the strap to be returned to them and then a refund issued. I am welcome to place another order. So I have to pay twice and await a refund in a couple of weeks time.

This was not a luxury experience. I’m not being snide but, as I said, we are talking about a plastic, albeit very pretty and no doubt high quality, watch strap. Being sold for £299. There’s a huge margin there. LVMH is a hugely profitable company. Bernard Arnaukt is one of the richest people in the world. Why? Because customers will pay premium prices for premium products and experiences.

This was a shoddy experience. So I won’t be placing a second order. I don’t need the strap. I just wanted it.

This is my only play here. To not reward poor service. It is the only way — collectively — customers can hold corporations to account.
Eh, Hermes bands aren’t really premium products. I mean LVMH manages to sell liquid (champagne) for the same price as a band. You literally piss out that product and can never enjoy it again. Hermes is famous for its $100,000 Birkin bags as another example of premium product.

A $300 band makes it one of the cheapest items that Hermes sells.

When you buy from Hermes, the white shipping box that your band arrrives in is extremely cheap and poor quality. Not exactly what you’d expect even when ordering 4 bands at the same time.

I think you’re overreacting and the attitude is unwarranted and baseless. If you ordered a $100,000 Birkin bag and this was your experience, okay. But these bands really aren’t that crazy, and I say that as owning 30 of them.
100% agree. It’s an extraordinarily poor choice by Apple.

I’m really not that guy, but you just know Steve Jobs would never have allowed it. Or Jonathan Ive.
You just became that guy by saying it :rolleyes: Jonny allowed a charging port to be placed on the bottom of an a mouse. WHOOPS! Steve Jobs thought it would be a good idea to place a 2.5mm audio jack on the G4 PowerMac, a machine used by audio professionals and bucking a decades industry trend of using the 3.5mm audio jack (only to revert back to 3.5mm and still using it ever since). WHOOPS!

Sounds like you woke up on the wrong side of the bed today. Please don’t take your frustration out on some poor customer service rep. Realize your expectations are way out of line. Sure, the product has high profit margins but it’s $300. In the world of watches, that’s still cheap.
 

athousandbands

macrumors G3
Jun 5, 2019
9,841
33,478
Discord
Eh, Hermes bands aren’t really premium products. I mean LVMH manages to sell liquid (champagne) for the same price as a band. You literally piss out that product and can never enjoy it again. Hermes is famous for its $100,000 Birkin bags as another example of premium product.

A $300 band makes it one of the cheapest items that Hermes sells.

When you buy from Hermes, the white shipping box that your band arrrives in is extremely cheap and poor quality. Not exactly what you’d expect even when ordering 4 bands at the same time.

I think you’re overreacting and the attitude is unwarranted and baseless. If you ordered a $100,000 Birkin bag and this was your experience, okay. But these bands really aren’t that crazy, and I say that as owning 30 of them.

You just became that guy by saying it :rolleyes: Jonny allowed a charging port to be placed on the bottom of an a mouse. WHOOPS! Steve Jobs thought it would be a good idea to place a 2.5mm audio jack on the G4 PowerMac, a machine used by audio professionals and bucking a decades industry trend of using the 3.5mm audio jack (only to revert back to 3.5mm and still using it ever since). WHOOPS!

Sounds like you woke up on the wrong side of the bed today. Please don’t take your frustration out on some poor customer service rep. Realize your expectations are way out of line. Sure, the product has high profit margins but it’s $300. In the world of watches, that’s still cheap.
1698078213675.gif
 

drew0020

macrumors 68020
Nov 10, 2006
2,365
1,278
So no Kilim for me today.

Apple uses DPD for delivery in the UK and they have excelled themselves at uselessness. I waited in for the delivery. They came, didn’t press my doorbell, and put a “you were out” card through the letterbox. I then got a message to say that they would deliver it to a grocery story two miles away from my house for me to collect tomorrow.

That doesn’t work for me so I called DPD. They could not have cared less. At one point the representative even laughed at me. They just kept saying “call Apple, we don’t care”. So I called Apple. They were much friendlier but after 9 minutes (hold time plus explaining the problem to two different people) I got cut off. So I gave up for today.

The Kilim band is now on its way back to the DPD depot. It will be delivered to the grocery store tomorrow. Why they can’t just come back to my house I don’t know.

Let’s be honest here. I’m paying £299 for a fancy plastic watch strap that costs Apple pennies to make and which should be priced at about £129 at most. So I think I’m entitled to a premium service.

This was not it. At all. I’m frankly wondering if I shouldn’t just cancel the whole thing. I hate rewarding companies for poor service.
I think delivery companies should make better attempts to deliver especially on a weekend, but I’ve had similar bad experiences from UPS and FedEx in the USA (and countless positive experiences).

I think you need to accept it and move on because there isn’t much you can do. Some drivers are much better than others and you just got unlucky this time.
 

mikedis

macrumors 603
Dec 30, 2019
5,948
12,632
Oklahoma
Eh, Hermes bands aren’t really premium products. I mean LVMH manages to sell liquid (champagne) for the same price as a band. You literally piss out that product and can never enjoy it again. Hermes is famous for its $100,000 Birkin bags as another example of premium product.

A $300 band makes it one of the cheapest items that Hermes sells.
cheap doesn't mean it's not premium. They're still premium products. Sure, by comparison to the expensive bags and suitcases the ultra rich might choose to use, $300 is nothing, but in comparison to an Apple Watch, you know, the whole point of the bands, it's an expensive product. Don't pretend they're nothing fancy.

When you buy from Hermes, the white shipping box that your band arrrives in is extremely cheap and poor quality. Not exactly what you’d expect even when ordering 4 bands at the same time.
You're explaining cardboard. That's how cardboard works. How many of your shipping boxes do you keep? I personally don't leave a single one in my house more than 30 minutes after opening a product.
 

iSuzan

macrumors 6502
Oct 21, 2020
298
692
Germany
Just a question out of curiousity. What will you do with all your Hermes watch bands if Apple change the connector next year? Are the connectors of the Hermes band exchangeable?

"Normal" bands have the same problem of course.
 

btrach144

macrumors demi-god
Original poster
Aug 28, 2015
3,024
7,532
Indiana
cheap doesn't mean it's not premium. They're still premium products. Sure, by comparison to the expensive bags and suitcases the ultra rich might choose to use, $300 is nothing, but in comparison to an Apple Watch, you know, the whole point of the bands, it's an expensive product. Don't pretend they're nothing fancy.


You're explaining cardboard. That's how cardboard works. How many of your shipping boxes do you keep? I personally don't leave a single one in my house more than 30 minutes after opening a product.
They’re talking about the experience. Even the shipping box is part of the experience. Apple uses very premium shipping boxes for their products. Hermes? Nope. (And I keep my Apple Watch Series boxes as I resell my watch case on eBay each year. Having the original shipping box increases the final price from my experience of selling 8 generations.)

They felt disappointment because their local delivery person (not even the shipping company but the action of an individual) was not right. But no where on the product page does it promise a premium delivery service. They don’t ship the bands overnight or anything like that. So yes, stick it to Apple and Hermes because your local delivery person is lazy.

But that’s what you get with Hermes. Standard shipping. Poor quality shipping boxes. The end to end experience is not truly luxury. But we’ve all known that. It’s not a secret.

I’m here because I enjoy the uniqueness of a special version of an Apple product. But I’ve never expected my bands to be flown on a private jet, driven in an armored car from the airport to my house, protected by a team of elite army men, and delivered by a Hermes rep wearing white gloves and kneeing on one knee as they ring my doorbell. It’s my usual FexEx/ UPS dudes. Right now, they both are good but when they’re on vacation or sick, their temps have been seen throwing packages or leaving boxes with $10k goods on the step and not ringing the doorbell (even though I have a note kindly asking to ring the doorbell.)

The posters expectations have far exceeded reality. A reality check and some fresh air is needed. That’s all I am going to say on this matter.
 
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