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Capt. Pat

macrumors member
Nov 25, 2006
32
5
Is this only affecting HP printers? HP no longer supports my model (CP3525dn) so it may be time to upgrade to a printer that supports wireless. I don't want to purchase a new printer to be no better off.
 

ssmed

macrumors 6502a
Sep 28, 2009
885
423
UK
Newer printers support so called 'driverless technology' and should be OK. However with the chip set coming I would buy something VERY new to make sure you have good length of support. Older ones need a driver. Try setting the CP3525DN up with a generic postscript driver and see if you can at least get some functionality back. HTH
 

ssmed

macrumors 6502a
Sep 28, 2009
885
423
UK
However I have just finished downloading the following update for my 4025 and this has worked!
hp-printer-essentials-S-5_14_8_4.pkg this has a 2025 certificate attached so should be good for a while

ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essentials-S-5_14_8_4.pkg
 
Last edited:

Capt. Pat

macrumors member
Nov 25, 2006
32
5
Sorry double post. Is this only affecting HP printers? My printer (CP3525dn) is no longer supported by HP and it may be time to upgrade to a model that supports wireless. I don't want to get a new printer and end up in the same spot....
 
Last edited:

ssmed

macrumors 6502a
Sep 28, 2009
885
423
UK
Sorry double post. Is this only affecting HP printers? My printer (CP3525dn) is no longer supported by HP and it may be time to upgrade to a model that supports wireless. I don't want to get a new printer and end up in the same spot....
See my two answers above. Yes HP, Amazon and a few other have been blocked in a silent malware update from Apple. There is speculation that the certificate is out of date on the HP software or has been revoked.
 

Capt. Pat

macrumors member
Nov 25, 2006
32
5
However I have just finished downloading the following update for my 4025 and this has worked!
hp-printer-essentials-S-5_14_8_4.pkg this has a 2025 certificate attached so should be good for a while

ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essentials-S-5_14_8_4.pkg


Looks like that may have worked. Thanks
 
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pieterpostzegel

macrumors newbie
Oct 24, 2020
8
1
Hi folks, with me also suddenly printing to my HP CP4025DN printer stopped working. Tried everything to reinstall drivers but no solution. Called with HP for 45 minutes and found out that printing from my iPhone with HPSmart worked! So the printer is not broken!
Called withj Apple support and thet acknoleged that there were serveral
 

pieterpostzegel

macrumors newbie
Oct 24, 2020
8
1
...I finished before ending my post...

...several folks that had the same issues with printing to HP printers. They were working on a update, and I did not have to upgrade to Catalina because this was also causing the same problems
 

ssmed

macrumors 6502a
Sep 28, 2009
885
423
UK
...I finished before ending my post...

...several folks that had the same issues with printing to HP printers. They were working on a update, and I did not have to upgrade to Catalina because this was also causing the same problems

The update above will work for your printer and with Catalina. This is not a catalina problem
 

ssmed

macrumors 6502a
Sep 28, 2009
885
423
UK
Hi there, I downloaded EasyAdmin but my printer is not supported to get new software to download...
We have exactly the same printer and it is now working using that update. Did you re-install the printer as well as installing the update?
 

exthree

macrumors member
I have an old HP 8150 Photosmart printer that stopped printing on Oct. 23. HP had a new driver on their website specifically for Catalina 10.15 which I downloaded and installed, but that did not solve the printing error. I tried one of the recommendations made previously in this thread to download the generic PCL driver from System Preferences, and that worked!! I only need B&W printing so not sure photos are going to work, but OK for now!!
 

pieterpostzegel

macrumors newbie
Oct 24, 2020
8
1
However I have just finished downloading the following update for my 4025 and this has worked!
hp-printer-essentials-S-5_14_8_4.pkg this has a 2025 certificate attached so should be good for a while

ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essentials-S-5_14_8_4.pkg
How did you find this software? It worked for me!
 

ssmed

macrumors 6502a
Sep 28, 2009
885
423
UK
I trawled Hp support, Apple community Forums and the internet in general. We have 8 HP printers for the team. It was looking like Monday was going to be a VERY bad day. Often there's some serendipity in finding these things - glad to have helped.
 
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labentia.signa

macrumors newbie
Oct 24, 2020
1
0
Same issue here (HP envy 5540). Hope Hp resolve this issue fast, as the pop-up is incredibly annoying - and it keeps showing on... I'll have to remove all HP software...
 

ssmed

macrumors 6502a
Sep 28, 2009
885
423
UK
I have the same problem with my Officejet J4680.
install the update mentioned above. Did you bother to read the thread!
[automerge]1603546383[/automerge]
Same issue here (HP envy 5540). Hope Hp resolve this issue fast, as the pop-up is incredibly annoying - and it keeps showing on... I'll have to remove all HP software...
There is a fix for many people. Read the thread.
 

Charlotte InWeimar

macrumors newbie
Oct 24, 2020
9
3
I spent a while with Apple Support, Something this morning (10/23/20) broke the HP printing drivers framework on Catalina OS 10.15.7. They have received many calls with different items related to HP informing it will damage your computer, My printer does not print. I have a Laserjet 4200 with all kinds of options (envelop feeder, etc.) It is a vicious circle - Apple says to call HP as they need to provide the drivers, I have not been able to speak to anyone at HP that can help.

The errors are like this:

"hpPostProcessing.bundle" Will damage your computer. Report Malware to Apple

others with the same error

"ProductImprovementStudy.hptask"
ScanEventHandler.app"
"HPDeviceMonitoring.framework"
"FaxArchive.task"

This seems to be affecting many older HP printer of multiple series.

Anyone else? Anyone had found a workaround.

We have many Laserjets of the 4100, 4200 & 4300 series. They are workhorses. I can'r believe they will just brake them....
 

Charlotte InWeimar

macrumors newbie
Oct 24, 2020
9
3
I spent a while with Apple Support, Something this morning (10/23/20) broke the HP printing drivers framework on Catalina OS 10.15.7. They have received many calls with different items related to HP informing it will damage your computer, My printer does not print. I have a Laserjet 4200 with all kinds of options (envelop feeder, etc.) It is a vicious circle - Apple says to call HP as they need to provide the drivers, I have not been able to speak to anyone at HP that can help.

The errors are like this:

"hpPostProcessing.bundle" Will damage your computer. Report Malware to Apple

others with the same error

"ProductImprovementStudy.hptask"
ScanEventHandler.app"
"HPDeviceMonitoring.framework"
"FaxArchive.task"

This seems to be affecting many older HP printer of multiple series.

Anyone else? Anyone had found a workaround.

We have many Laserjets of the 4100, 4200 & 4300 series. They are workhorses. I can'r believe they will just brake them....
Do you know if Mac is likely to fix this and restore compatability? My HP Photosmart B110 printer/scanner was working perfectly two days ago until I upgraded to 10.15.7 Now nothing works at all. The printer is a bit old so is it now obsolete? Is there anyone at Mac to contact?
 

ssmed

macrumors 6502a
Sep 28, 2009
885
423
UK
Do you know if Mac is likely to fix this and restore compatability? My HP Photosmart B110 printer/scanner was working perfectly two days ago until I upgraded to 10.15.7 Now nothing works at all. The printer is a bit old so is it now obsolete? Is there anyone at Mac to contact?

Perhaps you should read the thread above
using the hp-printer-essentials-S-5_14_8_4 update
 
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rhdnh

macrumors newbie
Oct 24, 2020
2
2
I have an HP LaserJet 2420d that has been working perfectly until yesterday. I tried the suggestions using the generic printer and the message I get are "unable to verify the printer on your network" and "The printer may not exist or is unavailable at this time". HP no longer has drivers for this printer but I have been using it since I upgraded to OS 10.15.7 without any issues. It is an old printer (1988) that has been a very reliable workhorse. I upgraded it this year(for the second time in it's life history) to new rollers and some kind of electronic board that comes with the new roller plus it was professionally installed. I use this printer very much and this is the first time I have ever had an issue trying to print. This is so frustrating because it seems that Apple or HP seems to be playing dirty tricks, which I do not appreciate.
 
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