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Question.

How do you get the place you bought the phone from to accept a device you purchased six months ago?
I said it would only take a day to know the screen was too small. It should have been returned then. I guess I didn't get that point across.

Edited OP to get point across correctly.
 
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What is wrong with people?
It's a phone, you didn't make a vow to love it and cherish, for richer or for poorer, or in sickness and in health
If it isn't what you want, sell and get what you do want, there is no stigma for doing so
Just like you would with anything else, car / toaster / guitar / anything

Just do it

If you decide that you don't like your toaster and sell it on, you're not going to lose much. On the other hand, if you don't like your iPhone, it will probably cost you a small fortune to shift it.
 
So, instead, you are defending the OP taking 6 months to discover that a $1000+ purchase did not meet their needs, especially in light of the 14-day return policy? Who's ridiculous now?
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Agree that it's the OP's time... but they just burned $1000+ because they did not discover that it didn't measure up to their standards within the 14-day return period... OP can't have it both ways.
How do you know that they didn't completely hate it until after the 14 day return policy had expired? They may have hoped that any problems they had with it would fade after becoming used to the new device button layout, gestures, Face ID becoming better every time it fails, etc.
 
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How do you know that they didn't completely hate it until after the 14 day return policy had expired? They may have hoped that any problems they had with it would fade after becoming used to the new device button layout, gestures, Face ID becoming better every time it fails, etc.

That is exactly why I declined to purchase the iPhone X... it was a new design, with new features that I considered to be of questionable suitability for me ... so I made the decision to sit this round out and wait for the tech to mature... but if I had dropped $1K on it, it would have worked to my satisfaction before that 14 day period ended, or it would have gone back.

I cannot imagine having something that I had serious concerns about, something for which I had paid a substantial sum to purchase... and then 'just hope' it worked better at some point in the future. That's just not a reasonable position to take, and in fact, is exactly why there's a 14-day return policy - try it and if it's not what you want/thought it would be, return it for a refund, no questions asked.
 
How do you know that they didn't completely hate it until after the 14 day return policy had expired? They may have hoped that any problems they had with it would fade after becoming used to the new device button layout, gestures, Face ID becoming better every time it fails, etc.
This was certainly the case for me. And I also don't get the grief people are giving the OP for "wasting" money. I sold my X for $950 and used that to pay for my 8 Plus. So yes, I am out a few hundred bucks or so, but it's not as though I just threw my X in the garbage and bought something else. I suspect that just about anyone would sell the phone they don't like to recoup costs of the replacement.
 
Only if you buy from Apple, if you buy from a retail store here once it's opened bad luck for change of mind.

Sorry about your luck...

But I buy all of my iPhones through Apple because of the return policy... and, to be totally honest, it's easier and on launch day they have the most devices in their system... but where one purchases the phone is largely immaterial in the US, which is where the OP lives (Las Vegas according to their MR profile).
 
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What is wrong with people?
It's a phone, you didn't make a vow to love it and cherish, for richer or for poorer, or in sickness and in health
If it isn't what you want, sell and get what you do want, there is no stigma for doing so
Just like you would with anything else, car / toaster / guitar / anything

Just do it


...or give feedback and encourage the company to improve?

It's really not that complicated.
 
I made the decision to sit this round out and wait for the tech to mature

It is always smart to wait till any tech has matured before dropping $k's on it ... software or hardware or anything else.

I'd be extremely nervous flying on a Sukhoi Superjet 100, for instance :)
 
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I remember when some retail stores and carriers used to offer 30 day returns for smart phones and then they reduced that and went to 14 day return period‘s. But if you think about it, 14 days is a _long_ time to use a phone as much as we do every day to make a decision to find out if you like it or not. If there is a hardware issue past the 14 days, then obviously you’re looking at a warranty device from Apple. I still believe 14 days is still an exceptional amount of time to make a decision if you like the device or not.
 
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I still love my X and use it more than any other Apple device. I don't think its screen is too small but just about right and it fits comfortably in my jeans pocket. Remember when we were all using 3.5" phones?

I like my iPhone 8, too, but typing on it is difficult, certainly compared with the X or iPad Pro 10.5".

It would seem that the 8 is now a compact phone along with the Xperia series. I do like how light it is, though, and it's perfect for me reading in bed.
 
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I remember when some retail stores and carriers used to offer 30 day returns for smart phones and then they reduced that and went to 14 day return period‘s. But if you think about it, 14 days is a _long_ time to use a phone as much as we do every day to make a decision to find out if you like it or not. If there is a hardware issue past the 14 days, then obviously you’re looking at a warranty device from Apple. I still believe 14 days is still an exceptional amount of time to make a decision if you like the device or not.

Only from Apple in Australia, if bought from any retailer or telco you open it bad luck for change of mind, the reason there is some good deals in the market place for 2-7 day old phones.
 
Everything you say was known ahead of purchase (the notch, the screen size, lack of headphone jack, etc) ... the lone exception might be the actual functioning of FaceID - but even that would have been known to the OP (and the rest of us) within the 14 day return period. Here we are 9 months after the fact, and the OP is unhappy. Suck it up, buttercup. As others have said, sell it and move on. But stop whining about something that was fully in your control nine months ago, and about which you failed to act.

I personally did not get the X, but some will have felt compelled to because of the ecosystem, because they thought they were getting the latest and greatest, or for whatever other reason, eg their employer gives them an X to use. Doesn't mean they can't be unhappy with it and it doesn't mean they can't vent on here about it. The bottom line is the X isn't what it was cracked up to be, considering it was supposed to be this special 10 year anniversary phone. In attacking the OP you have shot the messenger. He's telling it as it is. I mean to demonstrate, he could return the phone and still vent about it after the event. Thus you would have no reason to say "return the phone", because he already did. But does that change anything? The X is still the deficient phone it has always been. Whether he returns the phone or not, in saying "I hate my iPhone X" he is basically saying "the iPhone X sux".
 
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