Code:29 Aug 2007 22:55 Shanghai Shipped From Originating Depot 29 Aug 2007 15:47 Shanghai Consignment Received At Transit Point 29 Aug 2007 15:33 Shanghai Consignment Picked Up
shipping!!!
when did you order yours??
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iMac shipping status?
- Thread starter mothergoose45
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when did you order yours??
alright just another update for you guys I called apple customer services again and they have now stated that for uk orderes in particular there is not only a problem with the depot backlog but there is also a shortage of the 500gb hard drives so anyone with the BTO imac 24" will have to wait a few days extra. I would advise giving apple service line a call and ask for priority 1 shipping.
typically it changes to "shipped" aftr one day
Really? Cool, thanks for that. Should be looking at Shipped by tonight/tomorrow morning then!
Hey nice update there!! Nice one! How about a 24 inch standard 2.4 models? Are they okay, do you know?
I didnt hear them say anything about the regular models all they said was they had been overwhelmed by the number of orders coming in for 24" models which has caused the backlogs.
It's the same for the stores too. the 20 was pretty easy to get hold of in Regents Street, but 24s were out of stock for ages!! I guess the difference in price from the previous generation and a whole lotta people waiting for these upgrades meant a big, big surge of orders! Think Apple have got caught cold a little bit by this one!
Mines prepared for shipping now, as of last night, so hopefully it will have shipped soon!
OK, I'm back again.
Sometime during the night my status jumped to "Prepared to Ship". So my 20" is apparently being shipped on the last day of the projected shipping window. With the holiday weekend, I am assuming the earliest I will get is it tuesday. It is being delivered to my office, as suggested, because of the necessity for a delivery signature. I have to remember to let the receptionist know to look for my package from Apple next week. Anyway, I will post the progress as it happens, or at least try to. I do have that pesky job thing that always seems to get in the way of all my fun.
Perhaps the fact that I have the 500Gb hard drive was a factor in the order taking the maximum time to fill, due to the "shortage" suggested above.
Anyway, I'm pretty pumped up. Finally replacing the old G3, and my daughter will finally be able to play "Sims". She is pretty excited too.
Sometime during the night my status jumped to "Prepared to Ship". So my 20" is apparently being shipped on the last day of the projected shipping window. With the holiday weekend, I am assuming the earliest I will get is it tuesday. It is being delivered to my office, as suggested, because of the necessity for a delivery signature. I have to remember to let the receptionist know to look for my package from Apple next week. Anyway, I will post the progress as it happens, or at least try to. I do have that pesky job thing that always seems to get in the way of all my fun.
Perhaps the fact that I have the 500Gb hard drive was a factor in the order taking the maximum time to fill, due to the "shortage" suggested above.
Anyway, I'm pretty pumped up. Finally replacing the old G3, and my daughter will finally be able to play "Sims". She is pretty excited too.
Same as you mate, exactly the same time 22:55 shipped but to the UK. Maybe they are on the same transit and will depart closer to Europe. Lets hope we get them this week.
Following up....
24 2.4 with 2gb ram and 500 GB HD ordered 15 Aug. Prepared for shipment on 25th shippped 27th arrived 29th to West Coast Canada via Anchorage, Memphis, Toronto, Vancouver. Was supposed to ship by 24th latest so got out a little late with weekend....I thought those in China worked weekends.
The computer is just perfect no problems at all. Quiet in the extreme. No dead/stuck pixels
24 2.4 with 2gb ram and 500 GB HD ordered 15 Aug. Prepared for shipment on 25th shippped 27th arrived 29th to West Coast Canada via Anchorage, Memphis, Toronto, Vancouver. Was supposed to ship by 24th latest so got out a little late with weekend....I thought those in China worked weekends.
The computer is just perfect no problems at all. Quiet in the extreme. No dead/stuck pixels
That's strange how it went from Anchorage -> Memphis ... and finally to Vancouver.
I'm in Vancouver as well, mine just left Shanghai.
Aug 30, 2007 8:19 AM
On FedEx vehicle for delivery
TAMPA, FL
7:06 AM
At local FedEx facility
TAMPA, FL
5:27 AM
At dest sort facility
TAMPA, FL
4:19 AM
Departed FedEx location
MEMPHIS, TN
Aug 29, 2007 2:37 AM
Int'l shipment release
INDIANAPOLIS, IN
1:42 AM
Arrived at FedEx location
INDIANAPOLIS, IN
Aug 28, 2007 5:14 PM
Departed FedEx location
ANCHORAGE, AK
11:22 AM
Arrived at FedEx location
ANCHORAGE, AK
2:35 PM
In transit
SHANGHAI CN
Aug 27, 2007 10:11 AM
Left origin
SHANGHAI CN
10:04 AM
Picked up
SHANGHAI CN
Package received after FedEx cutoff
Aug 25, 2007 5:29 PM
Package data transmitted to FedEx
On FedEx vehicle for delivery
TAMPA, FL
7:06 AM
At local FedEx facility
TAMPA, FL
5:27 AM
At dest sort facility
TAMPA, FL
4:19 AM
Departed FedEx location
MEMPHIS, TN
Aug 29, 2007 2:37 AM
Int'l shipment release
INDIANAPOLIS, IN
1:42 AM
Arrived at FedEx location
INDIANAPOLIS, IN
Aug 28, 2007 5:14 PM
Departed FedEx location
ANCHORAGE, AK
11:22 AM
Arrived at FedEx location
ANCHORAGE, AK
2:35 PM
In transit
SHANGHAI CN
Aug 27, 2007 10:11 AM
Left origin
SHANGHAI CN
10:04 AM
Picked up
SHANGHAI CN
Package received after FedEx cutoff
Aug 25, 2007 5:29 PM
Package data transmitted to FedEx
Mine went from prepared for shipment last night to shipped. Its already left shanghi and delivered by the 4th
Where is it now??
It's been approximately 36 hours since I posted this and the FedEx tracking website hasn't been updated since...still says the same thing. Makes me a little nervous as I really need/want this by the weekend. I know that they can be slow with updates, but this is kind of crazy.
Anybody else still stuck between Shanghai and Anchorage?
UPDATE:
Just updated...just great-WTF?! Did it get lost in transit for 36 hours?! So much for getting it by the weekend.
Estimated delivery
Sep 5, 2007 by 10:30 AM
Status
In transit
Date/Time
Activity
Location
Details
Aug 30, 2007 9:02 PM
In transit
SHANGHAI CN
9:02 PM
In transit
SHANGHAI CN
9:02 PM
In transit
SHANGHAI CN
Aug 29, 2007 12:36 PM
Left origin
SHANGHAI CN
12:12 PM
Picked up
SHANGHAI CN
Package received after FedEx cutoff
8:56 AM
Package data transmitted to FedEx
And should be here by the weekend (no delivery date posted yet, but says 2-3 days on Apple order!)
Aug 29, 2007 12:36 PM
Left origin
SHANGHAI CN
12:12 PM
Picked up
SHANGHAI CN
Package received after FedEx cutoff
8:56 AM
Package data transmitted to FedEx
It's been approximately 36 hours since I posted this and the FedEx tracking website hasn't been updated since...still says the same thing. Makes me a little nervous as I really need/want this by the weekend. I know that they can be slow with updates, but this is kind of crazy.
Anybody else still stuck between Shanghai and Anchorage?
UPDATE:
Just updated...just great-WTF?! Did it get lost in transit for 36 hours?! So much for getting it by the weekend.
Estimated delivery
Sep 5, 2007 by 10:30 AM
Status
In transit
Date/Time
Activity
Location
Details
Aug 30, 2007 9:02 PM
In transit
SHANGHAI CN
9:02 PM
In transit
SHANGHAI CN
9:02 PM
In transit
SHANGHAI CN
Aug 29, 2007 12:36 PM
Left origin
SHANGHAI CN
12:12 PM
Picked up
SHANGHAI CN
Package received after FedEx cutoff
8:56 AM
Package data transmitted to FedEx
It's been approximately 36 hours since I posted this and the FedEx tracking website hasn't been updated since...still says the same thing. Makes me a little nervous as I really need/want this by the weekend. I know that they can be slow with updates, but this is kind of crazy.
Anybody else still stuck between Shanghai and Anchorage?
UPDATE:
Just updated...just great-WTF?! Did it get lost in transit for 36 hours?! So much for getting it by the weekend.
Estimated delivery
Sep 5, 2007 by 10:30 AM
Status
In transit
Date/Time
Activity
...
SHANGHAI CN
12:12 PM
Picked up
SHANGHAI CN
Package received after FedEx cutoff
8:56 AM
Package data transmitted to FedEx
Mine is the same way there PieMac, I noticed your in Ga and I'm in Atlanta. Ordered mine on 19th, left Apple's door on the 29th, ordered the 2-3 day expedited shipping and now they're saying the 5th? They're getting a call from me. If they offer 2-3 day shipping, it's their responsibility to ensure it gets here within that time or make the customer happy if it's late. Regardless of the carrier they choose. Sounds like those Shanghai Fed Ex boys are slacking.
Aug 30, 2007 9:02 PM In transit SHANGHAI CN
9:02 PM In transit SHANGHAI CN
9:02 PM In transit SHANGHAI CN
Aug 29, 2007 12:36 PM Left origin SHANGHAI CN
12:12 PM
Picked up
SHANGHAI CN
Package received after FedEx cutoff
8:55 AM
Package data transmitted to FedEx
I called FedEx to see if there was any possibility of Saturday delivery, but they said since it's FedEx Express, no...then I asked if I could just go pick it up and they said I'd have to have Apple's permission...?! So, I called Apple and they said that the only way I could pick it up would be if FedEx attempted delivery first. And so the run-around begins....
Really, it does look to be that those "Shanghai Fed Ex boys are slacking" as Apple had it ready to ship on time. I didn't pay for the expedited shipping, but Apple did say delivery should be 2-3 days regardless.
Good luck and let me know if you make any headway with Apple compensating you! Guess we'll just have to bite the bullet and wait
I called FedEx to see if there was any possibility of Saturday delivery, but they said since it's FedEx Express, no...then I asked if I could just go pick it up and they said I'd have to have Apple's permission...?! So, I called Apple and they said that the only way I could pick it up would be if FedEx attempted delivery first. And so the run-around begins.
Really, it does look to be that those "Shanghai Fed Ex boys are slacking" as Apple had it ready to ship on time. I didn't pay for the expedited shipping, but Apple did say delivery should be 2-3 days regardless.
Good luck and let me know if you make any headway with Apple compensating you! Guess we'll just have to bite the bullet and wait
Yah I know. I tried earlier and when I finally got a ring, it kept ringing, doesn't look good for a first time switcher from windows to apple if this is the level of support. I've dealt with MS Support for 10 years with my last company and it's been top notch. I'm really itching for this thing. I'll be glad either way since Im taking the whole day off when it comes but it seriously (looks like yours and mine are on the same shipment) looks like it sat in Shanghai for almost 24hrs, (picked up 1212pm 29th, in transit update at 902pm on the 30th?) Customs I can understand and that's another BS runaround to worry about when it finally hits Anchorage.
Don't get me wrong, I'm excited and delighted to make the switch and this incident won't sway me away from Apple. Just because a few ppl are lazy doesn't mean the whole company is this way. I've followed Apple for a long time. However, the principle is the same no matter what company a consumer deals with. If you sell and charge your customers for 2-3 day shipping, no matter what it's YOUR responsibility to ensure that what you sold them happens. I'm not looking for freebee's, I'm not greedy like that, I just want my iMac.
I'm like a kid waiting on the tooth-fairy and end up waking up to an IOU letter where my tooth was...... WTH?
Will try a call and update what I find out, in the meantime, gonna visit Apple store to spend money there LOL
Here's my updated tracking information for those of you wondering how long your iMac might take to get from point A to point B:
8/30/2007 7:51:00 AM GOLETA, CA, US Arrived at FedEx Destination Location
8/30/2007 2:55:00 AM LOS ANGELES, CA, US Arrived at FedEx Ramp
8/29/2007 10:53:00 PM ONTARIO, CA, US Left FedEx Ramp
8/29/2007 10:51:00 PM ONTARIO, CA, US Arrived at FedEx Ramp
8/29/2007 5:34:00 PM INDIANAPOLIS, IN, US Left FedEx Sort Facility
8/29/2007 3:53:00 AM INDIANAPOLIS, IN, US Status Scan
8/29/2007 1:19:00 AM INDIANAPOLIS, IN, US Held at Sort Facility
8/29/2007 12:51:00 AM INDIANAPOLIS, IN, US Arrived at Sort Facility
8/28/2007 3:32:00 PM ANCHORAGE, AK, US Left FedEx Sort Facility
8/28/2007 1:18:00 PM ANCHORAGE, AK, US Arrived at Sort Facility
8/28/2007 9:55:00 PM SHANGHAI, CN Left FedEx Ramp
8/27/2007 10:48:00 PM SHANGHAI, CN Left FedEx Origin Location
8/27/2007 9:22:00 PM SHANGHAI, CN Pickup status
I'm surprised it's not out for delivery yet, but I'm sure it will be fine. I'm just glad it's coming via FedEx and not UPS. The delivery estimate is for 10:30AM, which is a lot better than the 9:30PM deliveries UPS loves to make in my low-priority college town... Good luck, all!
Yah I know. I tried earlier and when I finally got a ring, it kept ringing, doesn't look good for a first time switcher from windows to apple if this is the level of support. I've dealt with MS Support for 10 years with my last company and it's been top notch. I'm really itching for this thing. I'll be glad either way since Im taking the whole day off when it comes but it seriously (looks like yours and mine are on the same shipment) looks like it sat in Shanghai for almost 24hrs, (picked up 1212pm 29th, in transit update at 902pm on the 30th?) Customs I can understand and that's another BS runaround to worry about when it finally hits Anchorage.
Don't get me wrong, I'm excited and delighted to make the switch and this incident won't sway me away from Apple. Just because a few ppl are lazy doesn't mean the whole company is this way. I've followed Apple for a long time. However, the principle is the same no matter what company a consumer deals with. If you sell and charge your customers for 2-3 day shipping, no matter what it's YOUR responsibility to ensure that what you sold them happens. I'm not looking for freebee's, I'm not greedy like that, I just want my iMac.
I'm like a kid waiting on the tooth-fairy and end up waking up to an IOU letter where my tooth was...... WTH?
LOL...no kidding.
Congrats on making the switch!
I've been a "macoholic" since 2002 and have never looked back. And I've been really pleased with Apple's customer service through the years...at least for the most part. in fact, the CS rep knocked $50.00 off the price just as a goodwill gesture when I placed this order, so I really can't complain...except that FedEx really dropped the ball on this one.
For those who had their 24 shipped how much did it weigh? Apple just shipped my order out and I ordered 2 but the weight seems low for 2 systems 16.4kgs. Thanks!