Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Status
The first post of this thread is a WikiPost and can be edited by anyone with the appropiate permissions. Your edits will be public.

Pearsey

macrumors 603
Nov 12, 2016
5,325
11,884
Royal Tunbridge Wells
** Important warning for those downgrading back to iOS 16.5/16.5.1!**

Hey all, just wanted to share this in hopes no one else runs in to this major issue. I’ll try to keep this as short as possible. On Wednesday, I decided to update my iPhone 14 Pro max to iOS 17 beta for a quick look at what’s new and to test it out. I’ve done the same practice every year since iOS 7 where I’ll back up my device prior, update to the beta, try it for a day and roll back to the public until we are deeper in the beta cycle and things get more usable. On Friday, I did the same procedure. Dfu restored back to iOS 16.5.1. All went fine, went through the normal set up screen, attempted to sign in to iCloud and knew something wasn’t right. I keep getting an unknown error retrieving my iCloud back ups. Eventually I got in to the Home Screen, and saw a new warning badge stating “Can’t access iCloud data” as shown in the screen shot. Every time I would click continue to proceed, it would just hang and not do anything. Tested on 16.5.1, and 16.6 betas as well. I am literally locked out of all my photos, iMessages, login, passwords etc. Called Apple support and they discovered that the issue is Advanced data protection. Prior to downgrading I didn’t turn it off as I never had issues prior this year backing up and restoring. Somehow there is a bug preventing me to disable it and to have access my iCloud data again. It’s been rough as I have a small business and rely heavily on iCloud files etc. We are on day 3 now and got passed on tonApple engineers to try and did this, even they are puzzled. They had me install log collecting profiles on my device today and are still trying to solve it. Hoping they have a solution soon. This is the weirdest and most difficult bug I’ve ever encountered. If anyone happens to have any suggestions please share, and the main point of this post is to prevent anyone else from getting in to this cluster.

If you need to downgrade, please make sure you have advanced data protection toggled off!!

Make sure next time and for the future, shocked that you hadn't...

1. Encrypted back ups on a computer would of saved you.
2. Don't use your daily device, especially if you run a Buisness from it with beta software.

Sucks what you're going through, hope they find a fix, and let this be an example to everyone reading that betas just aren't so lightly to be played with.
 

michaelscott91

macrumors member
Oct 15, 2021
74
130
Make sure next time and for the future, shocked that you hadn't...

1. Encrypted back ups on a computer would of saved you.
2. Don't use your daily device, especially if you run a Buisness from it with beta software.

Sucks what you're going through, hope they find a fix, and let this be an example to everyone reading that betas just aren't so lightly to be played with.
Yeah I’ve been kicking my self since Friday, I’ve been telling my self once my new computer arrives I gotta do an encrypted backup in the event iCloud goes down, after those recent outages lately. Definitely learning that lesson now
 
  • Like
Reactions: Pearsey

Ansath

Cancelled
Jun 9, 2018
4,791
5,249
You can. Click Edit top right instead of Contact Photo & Poster. Next click Edit below the current profile pic of that contact. It opens the screen for customizing Contact Photo & Poster.
Interesting, that wasn’t there in beta 1
 

SumYoungGai

macrumors 65816
Jun 11, 2013
1,190
1,274
SF Bay Area, CA
Yeah I’ve been kicking my self since Friday, I’ve been telling my self once my new computer arrives I gotta do an encrypted backup in the event iCloud goes down, after those recent outages lately. Definitely learning that lesson now
Have you tried flashing back to 17.0b2? Perhaps there is some iCloud update that happened and is only compatible with 17.0. If you need your data that much, it’s worth a shot and beta 2 is not that bad from a stability standpoint.
 

michaelscott91

macrumors member
Oct 15, 2021
74
130
Have you tried flashing back to 17.0b2? Perhaps there is some iCloud update that happened and is only compatible with 17.0. If you need your data that much, it’s worth a shot and beta 2 is not that bad from a stability standpoint.
Yeah that was my exact thinking once the issue started. Unfortunately, no luck
 

Sal09

macrumors 601
Sep 21, 2014
4,869
7,845
United Kingdom
Anyone reported this bug if yes please pass on the reference number.

IMG_0138.png
 

dk001

macrumors demi-god
Oct 3, 2014
11,124
15,473
Sage, Lightning, and Mountains
13 ProMax & iPad Pro 11
Badges

With beta 2 I have been getting badges on apps that have that setup in Notifications however sometimes these badges are “fakes”.
I go into the app and there is nothing new.

Reported via FB
 

traveler01

macrumors member
Jun 27, 2023
44
48
So far in my experience this beta lives up to its name. You can install it in your main device (iPhone 14 Pro Max), there's some bugs that if you're an experient user you will handle them well. These are so far the bugs I found (reported some):
  1. HDR/PNG bug. I saw it first here and can confirm it, I guess people here already reported it to Apple.
  2. Spotlight at first is a bit glitchy but it gets better with usage
  3. Once I restarted the phone and my entire wallpaper collection disappeared. Screen turned black, lockscreen glitchy. I had to create a new wallpaper for the remaining appear again (didn't lose any wallpaper they were just glitched). Reported it to Apple.
  4. There's some visual glitch when creating the contact card when in dark mode. My name appeared black on black. Reported it to Apple as well. Must be a easy for them to fix.
  5. Safari its the most unstable component here, in many websites breaks scrolling.
  6. Keyboard is quite glitchy, I guess many apps still have to adapt to its changes.

Now for the Pros:
  1. Animations look way cooler, even the keyboard ones.
  2. I use my keyboard in EN and PT and it works quite nicely. The autocorrect works better than in iOS 16.
  3. Camera has a neat new feature where it helps you aligning a shot. Also picture quality seems improved.
  4. The new pointers are quite cool. They have existed in Android for a while and I'm glad Apple implemented it.
 

contacos

macrumors 603
Nov 11, 2020
5,448
20,743
Mexico City living in Berlin
Yeah I’ve been kicking my self since Friday, I’ve been telling my self once my new computer arrives I gotta do an encrypted backup in the event iCloud goes down, after those recent outages lately. Definitely learning that lesson now

I am surprised they even provided you with any help. As soon as I mentioned the word "BETA" during trouble shooting last year, they completely shut me off and were like "sorry, we cannot help on beta software, please restore to the latest release before we can assist you any further"
 
  • Like
Reactions: adrianlondon

Apple TarHeel

macrumors member
Mar 23, 2012
99
142
** Important warning for those downgrading back to iOS 16.5/16.5.1!**

Hey all, just wanted to share this in hopes no one else runs in to this major issue. I’ll try to keep this as short as possible. On Wednesday, I decided to update my iPhone 14 Pro max to iOS 17 beta for a quick look at what’s new and to test it out. I’ve done the same practice every year since iOS 7 where I’ll back up my device prior, update to the beta, try it for a day and roll back to the public until we are deeper in the beta cycle and things get more usable. On Friday, I did the same procedure. Dfu restored back to iOS 16.5.1. All went fine, went through the normal set up screen, attempted to sign in to iCloud and knew something wasn’t right. I keep getting an unknown error retrieving my iCloud back ups. Eventually I got in to the Home Screen, and saw a new warning badge stating “Can’t access iCloud data” as shown in the screen shot. Every time I would click continue to proceed, it would just hang and not do anything. Tested on 16.5.1, and 16.6 betas as well. I am literally locked out of all my photos, iMessages, login, passwords etc. Called Apple support and they discovered that the issue is Advanced data protection. Prior to downgrading I didn’t turn it off as I never had issues prior this year backing up and restoring. Somehow there is a bug preventing me to disable it and to have access my iCloud data again. It’s been rough as I have a small business and rely heavily on iCloud files etc. We are on day 3 now and got passed on tonApple engineers to try and did this, even they are puzzled. They had me install log collecting profiles on my device today and are still trying to solve it. Hoping they have a solution soon. This is the weirdest and most difficult bug I’ve ever encountered. If anyone happens to have any suggestions please share, and the main point of this post is to prevent anyone else from getting in to this cluster.

If you need to downgrade, please make sure you have advanced data protection toggled off!!
Michael - same thing has happened to me - Apple Engineering is working on it - somehow the encryption chain has broken between Apple's servers and my iOS and MacOS devices - Please let me know if the engineers find a solution as it will be a fix for me too!
 

navigates

macrumors 6502a
Jul 13, 2008
770
53
How do you guys get the beta 2 for ios 17. I have downloaded the file and tried to update using itunes, it just begins to load and does nothing yet. Beta 1 is really bad. The screen has a grey hue on some websites and apps. I wish I had taken a backup prior to updating to 17. Really a bad move on my part.

** PS: I got it to install via imazing and manually selecting the iPhone14,3_17.0_21A5268h_Restore.ipsw file
 
Last edited:
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.